Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 621 - 640 of 1,161
Bill
Site Experience Feedback
Mar 16, 2024
Easy navigating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Mar 29, 2024
Great product at a great price and fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
π
Post-Delivery Feedback
Mar 28, 2024
Items were not quite what I expected. I expected material to be heavier material. I should of read about the item material closer. Items are fine just not what I expected...
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Rebecca
Site Experience Feedback
Mar 28, 2024
The field where I had to enter the credit card information looked a little suspicious and unprofessional. It might be helpful to add a separate section for payment where it will also identify the type of card like visa/mastercard/amex after entering the number
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Osborne
Post-Delivery Feedback
Mar 28, 2024
Placed an order for Hoka running shoes online and received them the next day. Ordering process was easy and shoes were well made, well designed, comfortable and nice looking.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hoover
Site Experience Feedback
Mar 13, 2024
Very good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hoover
Post-Delivery Feedback
Mar 27, 2024
My purchase arrived fast! & I love my shoes
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
Ben
Site Experience Feedback
Mar 27, 2024
Really good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sara22379
Site Experience Feedback
Mar 27, 2024
It was really easy to navigate. I appreciate the free shipping for ordering more than $50 of product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Mar 21, 2024
Easy to navigate though. Good design.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Post-Delivery Feedback
Mar 27, 2024
What a great and pleasant experience was to do business with Runners Plus; small businesses but huge in quality of service. Need no other place for my future purchases. Thank you for a great service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 27, 2024
Super fast shipping and very happy to support an Ohio Business.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
K.C.
Post-Delivery Feedback
Mar 26, 2024
I found the shoes I wanted at a great price! They had my size and style. They arrived on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 26, 2024
Was very impressed with Chelsea in the Brown location. Knowledgeable, patient and thorough and kind.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JenLeila
Site Experience Feedback
Mar 26, 2024
Good interaction overall. Just what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elmo
Site Experience Feedback
Mar 26, 2024
it was great to get my old shoe model and on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lala
Site Experience Feedback
Mar 25, 2024
Purchased throwing shoes for my high schooler. Found what I needed fairly fast and was able to select which shipping I wanted at checkout, I like that part the best because I needed these shoes like yesterday.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Callie
Site Experience Feedback
Mar 25, 2024
It was easy to find the shoes I liked
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
runtx
Site Experience Feedback
Feb 25, 2024
fast easy and free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
runtx
Post-Delivery Feedback
Mar 25, 2024
Easy ordering reasonable price and fast shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MrGoodmorning
Site Experience Feedback
Mar 16, 2024
I think if the check out screen was more user friendly and less "Sketch" i wouldve felt more comfortable ordering. But honestly I look forward to using RunnersPlus if it ends up being legit as it seems to have all the colorways I want
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JC
Post-Delivery Feedback
Mar 24, 2024
They were the shoe and color that I was looking for and at a fair price. Shipping was very fast. Definitely will use them again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
ArvShow
Site Experience Feedback
Mar 24, 2024
I dont like the fact that you are charging me a return fee. All shoes these days are returnable without a fee
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Theis
Site Experience Feedback
Mar 24, 2024
Good selection and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »