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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 621 - 640 of 1,161

Bill

Site Experience Feedback

Mar 16, 2024

Easy navigating.


Post-Delivery Feedback

Mar 29, 2024

Great product at a great price and fast delivery.

π

Post-Delivery Feedback

Mar 28, 2024

Items were not quite what I expected. I expected material to be heavier material. I should of read about the item material closer. Items are fine just not what I expected...

Rebecca

Site Experience Feedback

Mar 28, 2024

The field where I had to enter the credit card information looked a little suspicious and unprofessional. It might be helpful to add a separate section for payment where it will also identify the type of card like visa/mastercard/amex after entering the number

Osborne

Post-Delivery Feedback

Mar 28, 2024

Placed an order for Hoka running shoes online and received them the next day. Ordering process was easy and shoes were well made, well designed, comfortable and nice looking.

Hoover

Site Experience Feedback

Mar 13, 2024

Very good


Post-Delivery Feedback

Mar 27, 2024

My purchase arrived fast! & I love my shoes

Ben

Site Experience Feedback

Mar 27, 2024

Really good!

sara22379

Site Experience Feedback

Mar 27, 2024

It was really easy to navigate. I appreciate the free shipping for ordering more than $50 of product.

Laura

Site Experience Feedback

Mar 21, 2024

Easy to navigate though. Good design.


Post-Delivery Feedback

Mar 27, 2024

What a great and pleasant experience was to do business with Runners Plus; small businesses but huge in quality of service. Need no other place for my future purchases. Thank you for a great service.

Online Shopper

Post-Delivery Feedback

Mar 27, 2024

Super fast shipping and very happy to support an Ohio Business.

K.C.

Post-Delivery Feedback

Mar 26, 2024

I found the shoes I wanted at a great price! They had my size and style. They arrived on time.

Online Shopper

Post-Delivery Feedback

Mar 26, 2024

Was very impressed with Chelsea in the Brown location. Knowledgeable, patient and thorough and kind.

JenLeila

Site Experience Feedback

Mar 26, 2024

Good interaction overall. Just what I was looking for

Elmo

Site Experience Feedback

Mar 26, 2024

it was great to get my old shoe model and on sale

Lala

Site Experience Feedback

Mar 25, 2024

Purchased throwing shoes for my high schooler. Found what I needed fairly fast and was able to select which shipping I wanted at checkout, I like that part the best because I needed these shoes like yesterday.

Callie

Site Experience Feedback

Mar 25, 2024

It was easy to find the shoes I liked

runtx

Site Experience Feedback

Feb 25, 2024

fast easy and free shipping


Post-Delivery Feedback

Mar 25, 2024

Easy ordering reasonable price and fast shipping

MrGoodmorning

Site Experience Feedback

Mar 16, 2024

I think if the check out screen was more user friendly and less "Sketch" i wouldve felt more comfortable ordering. But honestly I look forward to using RunnersPlus if it ends up being legit as it seems to have all the colorways I want

JC

Post-Delivery Feedback

Mar 24, 2024

They were the shoe and color that I was looking for and at a fair price. Shipping was very fast. Definitely will use them again.

ArvShow

Site Experience Feedback

Mar 24, 2024

I dont like the fact that you are charging me a return fee. All shoes these days are returnable without a fee

Theis

Site Experience Feedback

Mar 24, 2024

Good selection and price