Home > Apparel & Accessories > Ross-Simons

Ross-Simons Reviews - 7,300 Review - 9.1/10

Nov 29, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1221 - 1240 of 7,300

SIL

Site Experience Feedback

Jul 07, 2024

Ross-Simons is my go-to store for gemstone jewelry because they have such a wide range of price points that I can always find something I can afford. They constantly have clearance sales, monthly sales, and extra discounts. I trust the quality of their merchandise.

Tim

Site Experience Feedback

Jul 07, 2024

It took me some time to find gift certificate

Grandma Sue

Site Experience Feedback

Jul 07, 2024

easy to do if all info is correct

Sue K.

Site Experience Feedback

Jun 26, 2024

Average - nothing special

Cyndee

Site Experience Feedback

Jul 07, 2024

Just reviewing an email for Ross, saw a cute ring and was marked down, thought I might enjoy it, for the fun of wearing it...Perfect purchase.

Ginny

Site Experience Feedback

Jun 24, 2024

Always easy to order and always pleased with purchase. For the first time I returned an item a few months back, and was pleased with that process also.

Lindy

Site Experience Feedback

Jun 29, 2024

Variety of items. All are reasonably priced. Found exactly what I was looking for my granddaughter.


Post-Delivery Feedback

Jul 07, 2024

Had the exact toe ring I wanted for my granddaughter.

From Ross-Simons

We hope your granddaughter loves the piece and thank you for shopping with Ross-Simons!

Doughboy

Site Experience Feedback

Jul 07, 2024

My wife saw the item and she asked me to order it for her.

From Ross-Simons

We hope your wife loves the ring!

Mary Lynn

Site Experience Feedback

Jun 27, 2024

Very good. Easy to navigate.


Post-Delivery Feedback

Jul 07, 2024

I received a $25 Coupon for next purchase, and I cannot get the website to accept it.

Blingy

Site Experience Feedback

Jun 24, 2024

Never a problem ordering and items always come quickly


Post-Delivery Feedback

Jul 07, 2024

As usual, found just what I wanted at a reasonable price. Had it in hand within a week.

Chris

Site Experience Feedback

Jul 01, 2024

My shopping experience was stellar! The quality and quantity of the jewelry displayed was delightful. Thank you!


Post-Delivery Feedback

Jul 07, 2024

My first purchase went off without a hitch. I found what I wanted, the price was reasonable and I received the item quickly to my home. The jewelry is exactly what I hoped for, if not more and the quality is superb. Stunning. I feel beautiful!

Mel

Site Experience Feedback

Jul 07, 2024

Quick an d painless! I knew exactly what I was looking for and was elated by the price! Absolutely love Ross*Simons Jewelry!

Anne

Site Experience Feedback

Jul 06, 2024

Very nice experience, pretty easy to navigate, first purchase last week. I did want to ask,I purchased a ring and a tennis bracelet was there, I didn't order. Just made second purchase, very pleased with the first,please let me know abt bracelet, thank you~Abby

Suzy Q

Site Experience Feedback

Jul 06, 2024

I hope the ring is as beautiful as it appears in the ad.

Suzy Q

Site Experience Feedback

Jul 06, 2024

WAS easy to find what I was looking for, great price.

Claremarie

Site Experience Feedback

Jul 06, 2024

Good

Contac

Site Experience Feedback

Jul 06, 2024

I love the style of the earrings. Hope they are similar to photo

Online Shopper

Site Experience Feedback

Jul 06, 2024

Great

Online Shopper

Site Experience Feedback

Jul 06, 2024

free shipping is always appreciated

Ms Rosie

Site Experience Feedback

Jul 06, 2024

Although I did not fine exactly what I was looking for, I think I found a lovely ring.