RobeMart Reviews - 462 Reviews - 9.3/10

Jan 23, 2025
At RobeMart, they aim to give fashion-conscious men and women wholesale robes with the sizes, color, fabrics and length they desire.

RobeMart Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.1 /10
Checkout Satisfaction8.7 /10
Product Met Expectations9.1 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%82%

Neutral

14%12%

Negative

8%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for RobeMart

Showing 1 - 20 of 462

Hope I will be satisfied

Site Experience Feedback

Jan 21, 2025

I had no problems placing my order, but since this is my first time ordering from this sight I can’t comment at this time.

Shiv

Site Experience Feedback

Jan 21, 2025

good description, would have liked more sales/promo

Captain Bulldog

Site Experience Feedback

Jan 21, 2025

Easy to use

Carole

Post-Delivery Feedback

Jan 21, 2025

I found the robe that I wanted at RobeMart when I could not find it anywhere else. The monogram was perfect and the fabric quality is excellent!

grand spa

Site Experience Feedback

Jan 20, 2025

I am very satisfied with my order each time.

Nicole R

Site Experience Feedback

Jan 19, 2025

The online experience was okay, besides the lack of an option to modify the order once it’s been placed in the cart. I literally had to clear the cart and restart, since there was not an option for modification. That would be the only area of improvement.

Sunlit Stays

Site Experience Feedback

Jan 17, 2025

Signed up for wholesale pricing and sourced for my new cabin rental that sleeps 6-8. Great pricing for the base robe - wish I'd been able to afford the embroidering for them at a more affordable price when ordering in bulk.

Fred

Site Experience Feedback

Dec 09, 2024

Most of the robes are kimono style. I’m looking for a full-length plush terry cloth robe.

Innkeeper

Site Experience Feedback

Dec 30, 2024

Robes I usually ordered were not in stock


Post-Delivery Feedback

Jan 17, 2025

I need to return the robes. I need white only not blue

Online Shopper

Site Experience Feedback

Dec 29, 2024

Good experience


Post-Delivery Feedback

Jan 16, 2025

I love this robe. It is so soft and warm and comfortable. Thinking about getting another one. It’s very pretty also.

Hiro

Site Experience Feedback

Jan 16, 2025

The website is great, easy to find items and love the sale section

Online Shopper

Site Experience Feedback

Jan 16, 2025

Easy to order.

Erin

Site Experience Feedback

Jan 14, 2025

Super easy to navigate. Came because of a recommendation that I saw on reddit. Buying a birthday present (a robe) for my toddler and this seemed to be the best price for the quality.

Wyoming Outdoor Adventure

Site Experience Feedback

Jan 13, 2025

Had a little issue with checkout. Instead of just saying card declined, it would have been helpful to say "billing address not correct" so I knew why it kept declining.

Donna

Site Experience Feedback

Jan 12, 2025

Hard for older folks

TxUmma

Site Experience Feedback

Jan 12, 2025

Easy to find what I was looking for Easy to order checkout was easy and direct

Thankful for so Many Options

Site Experience Feedback

Jan 08, 2025

I was looking for a "short" Waffle robe. I already have a long one, but wanted a short one. I found one that's cute and the reviews are good. Even better - I have a long list of color options and I can even have it embroidered.

Nana

Site Experience Feedback

Jan 08, 2025

The website is easy to use. This was a re-purchase of a robe that I returned due to its size being too small. Robemart provided me with a gift certificate number to use once they received my original purchase return to them. It was simple.

Terryence

Site Experience Feedback

Jan 08, 2025

Its was good. Additional specials on shipping would be nice.

Ara

Site Experience Feedback

Jan 07, 2025

Great