RobeMart Reviews - 462 Reviews - 9.3/10
RobeMart Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 8.7 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 82% |
Neutral | 14% | 12% |
Negative | 8% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for RobeMart
Showing 1 - 20 of 462
Hope I will be satisfied
Site Experience Feedback
Jan 21, 2025
I had no problems placing my order, but since this is my first time ordering from this sight I can’t comment at this time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Shiv
Site Experience Feedback
Jan 21, 2025
good description, would have liked more sales/promo
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Captain Bulldog
Site Experience Feedback
Jan 21, 2025
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Carole
Post-Delivery Feedback
Jan 21, 2025
I found the robe that I wanted at RobeMart when I could not find it anywhere else. The monogram was perfect and the fabric quality is excellent!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
grand spa
Site Experience Feedback
Jan 20, 2025
I am very satisfied with my order each time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nicole R
Site Experience Feedback
Jan 19, 2025
The online experience was okay, besides the lack of an option to modify the order once it’s been placed in the cart. I literally had to clear the cart and restart, since there was not an option for modification. That would be the only area of improvement.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sunlit Stays
Site Experience Feedback
Jan 17, 2025
Signed up for wholesale pricing and sourced for my new cabin rental that sleeps 6-8. Great pricing for the base robe - wish I'd been able to afford the embroidering for them at a more affordable price when ordering in bulk.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fred
Site Experience Feedback
Dec 09, 2024
Most of the robes are kimono style. I’m looking for a full-length plush terry cloth robe.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Innkeeper
Site Experience Feedback
Dec 30, 2024
Robes I usually ordered were not in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Innkeeper
Post-Delivery Feedback
Jan 17, 2025
I need to return the robes. I need white only not blue
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 29, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 16, 2025
I love this robe. It is so soft and warm and comfortable. Thinking about getting another one. It’s very pretty also.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hiro
Site Experience Feedback
Jan 16, 2025
The website is great, easy to find items and love the sale section
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 16, 2025
Easy to order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Erin
Site Experience Feedback
Jan 14, 2025
Super easy to navigate. Came because of a recommendation that I saw on reddit. Buying a birthday present (a robe) for my toddler and this seemed to be the best price for the quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wyoming Outdoor Adventure
Site Experience Feedback
Jan 13, 2025
Had a little issue with checkout. Instead of just saying card declined, it would have been helpful to say "billing address not correct" so I knew why it kept declining.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Jan 12, 2025
Hard for older folks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TxUmma
Site Experience Feedback
Jan 12, 2025
Easy to find what I was looking for Easy to order checkout was easy and direct
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thankful for so Many Options
Site Experience Feedback
Jan 08, 2025
I was looking for a "short" Waffle robe. I already have a long one, but wanted a short one. I found one that's cute and the reviews are good. Even better - I have a long list of color options and I can even have it embroidered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Nana
Site Experience Feedback
Jan 08, 2025
The website is easy to use. This was a re-purchase of a robe that I returned due to its size being too small. Robemart provided me with a gift certificate number to use once they received my original purchase return to them. It was simple.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Terryence
Site Experience Feedback
Jan 08, 2025
Its was good. Additional specials on shipping would be nice.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ara
Site Experience Feedback
Jan 07, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »