PuppetHut Reviews - 22 Reviews - /10
PuppetHut Rating
Overall Satisfaction | Not yet rated |
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Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
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Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for PuppetHut
Showing 1 - 20 of 22
LadyLindaGaGa
Site Experience Feedback
Dec 05, 2024
I like the puppet Hut and I wish I had a discount code but I didn't have one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erich
Site Experience Feedback
Nov 28, 2024
Website was easy to navigate. The purchasing process was also easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimbotheclown
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
I'mkindofabigdeal
Post-Delivery Feedback
Nov 19, 2024
There aren't too many places to order large puppets. Puppet hut had more selection for a comparable price. They shipped much faster than expected, too.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pleased
Site Experience Feedback
Sep 29, 2024
Pleased
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Deb
Site Experience Feedback
Sep 26, 2024
Easy effective
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Post-Delivery Feedback
Oct 13, 2024
The puppet came earlier than I expected and was really good quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Toy surprise
Site Experience Feedback
Oct 02, 2024
It was easy to find what I was looking for but I was shocked at having to pay $27 almost $28 for shipping. I know that prices have gone up but that is outrageous.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Tony
Site Experience Feedback
Sep 18, 2024
Great product great service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 06, 2024
No answers
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pickles
Site Experience Feedback
Jul 31, 2024
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pandita
Site Experience Feedback
Jul 30, 2024
The site was slow to load.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Zilch
Site Experience Feedback
Jul 27, 2024
Limited options and minimal deals.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
C.Erskin
Site Experience Feedback
Jul 16, 2024
The puppet hut has a great selection. I need to purchase more puppets for the house of worship I attend. I definitely will buy more puppets in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
fairjets
Site Experience Feedback
Jul 10, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hotdog
Site Experience Feedback
Jun 07, 2024
I order to do a craft show experience is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Puppet Hideaway
Site Experience Feedback
May 11, 2024
Good selection
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gaming with bubba
Site Experience Feedback
Apr 24, 2024
Awesome I'd definitely order again..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
theleftrev
Post-Delivery Feedback
Apr 11, 2024
.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lisa G.
Site Experience Feedback
Mar 20, 2024
I keep coming back for the quality! My school is building a theater program from the ground up for kindergarteners through 4th grade, and I always check here first for puppets. I would love it if you started offering clothing for the puppets - you'd make a ton of sales and I'd keep buying even after I've collected every single puppet you sell. Purchasing would be faster if there was an "add to basket" button on the page with all of the puppets instead of that one extra step. Not a big concern. I've just been super busy and our system is slow today when going from one page to another. Love your company! Keep doing what you're doing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Earl
Site Experience Feedback
Mar 11, 2024
kid wants a puppet for her b day, puppet hut had what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »