Plow & Hearth Reviews - 8,163 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 721 - 740 of 8,163
MBM1029
Site Experience Feedback
Jun 01, 2024
Was a nice surprise to find this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chinta
Site Experience Feedback
Jun 01, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
smitty748
Site Experience Feedback
May 10, 2024
Plow &Hearth has beautiful products. I love what they sell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
smitty748
Post-Delivery Feedback
Jun 01, 2024
Great products great customer service. Love the products. Thank you so much.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Camel
Site Experience Feedback
May 16, 2024
Glad I was able to find the product I saw in your catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Camel
Post-Delivery Feedback
Jun 01, 2024
I was searching for 2 cushions for our front porch swing and found the perfect ones in Plow & Hearth. When they arrived, they fit perfectly and are very comfortable. Couldn't ask for a better fit.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 01, 2024
I have shopped the website before and never had so much trouble. First, it wouldn't take my password. Then I tried to reset my password. After I did the site wouldn't let me sign in with my new password. I never got signed in so I went to check out and had to put everything in, including my address 3 different times. This was certainly worse than my other shopping with you over the years!
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
PIA shopper
Post-Delivery Feedback
Jun 01, 2024
First oder with Plow & Hearth and as a result of my positive experience, I will be return customer.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
I want it all
Site Experience Feedback
May 15, 2024
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
I want it all
Post-Delivery Feedback
Jun 01, 2024
I've already told several friends that I found exactly what I wanted at plow and hearth. In today's reality when shipping something across the state takes a week or more, I received my shipment earlier then expected. I'm very happy with my purchase and with Plow and Hearth.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ellen
Site Experience Feedback
Jun 01, 2024
Easy to find what I needed and order!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 01, 2024
Ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
XN
Site Experience Feedback
Jun 01, 2024
good selection and price choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 01, 2024
PLEASE have ApplePay work with Safari. It’s incredibly frustrating on multiple occasions to not be able to use it. Makes shopping SO easy!
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
The Mama
Site Experience Feedback
May 19, 2024
Looking for the planter I had saved and voila! There it was in my cart ☺️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Mama
Post-Delivery Feedback
Jun 01, 2024
Love it, but would’ve liked more detailed instructions.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SueZQ
Site Experience Feedback
Jun 01, 2024
I enjoy the easy way to find items that I would like to purchase. The website has all of the features that I like to use. Button to click to the top of the page and a back button to go back to the previous page.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Garden girl
Site Experience Feedback
May 17, 2024
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Garden girl
Post-Delivery Feedback
Jun 01, 2024
Garden girl
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
M Beth - Roanoke
Post-Delivery Feedback
Jun 01, 2024
I always love working with your company, miss your Roanoke store!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
AH
Site Experience Feedback
Jun 01, 2024
I love the products from Plow and Hearth- good quality and design! Just wish shipping was less.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BJ
Site Experience Feedback
May 31, 2024
A few days ago, I called Plow & Hearth to please find out and let me know what parts of this product are built of MDF board and which parts are built of solid pine. I needed this information by today so that I could know if this purchase was a solid buy for me during this sale. I need to know because water as well as pet urine will cause the MDF board to totally feather as some call it or just fall apart like sheets of paper. I still have not received any email or text answering my question.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxanne
Site Experience Feedback
May 31, 2024
I have been in love with the Portland furniture for a long time & watch all the time for a sale & discount on the shipping charges. I finally got both & decided to order. The promo code provided would not "apply" - I tried several times (on my phone) & then gave up. Finally I made 1 more try using my laptop & it went right through! I cant wait to get my Portland Jelly Cabinet!!! Also, I have tried before to get your copper rain chain - advertised in blue but only sold in pink. Have a great day! I truly love your store! I love that you have good quality products that are unique!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin K
Site Experience Feedback
May 31, 2024
I liked the americana aesthetic of the website and was happy to support the manufacturer directly instead of buying from amazon. I was also happy about both the 20% discount and the bulk pricing for the fatwood.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 31, 2024
EXCELLENT COMPANY AND PRODUCTS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »