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Plow & Hearth Reviews - 8,163 Review - /10

Plow & Hearth conjures up the warm, neighborly atmosphere of an old-fashioned country store. Their "Products for Country Living" include high quality, unique products for the home, hearth, yard and garden. You'll find comfortable outdoor furniture, trellises, fireplace screens and toolsets, and decorative items for indoors and out among the wide selection. They offer products at fair prices, and guarantee all items without conditions.
Circle of Excellence - Plow & Hearth

2005
Platinum

Circle of
Excellence

5 years

Plow & Hearth Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Plow & Hearth

Showing 721 - 740 of 8,163

MBM1029

Site Experience Feedback

Jun 01, 2024

Was a nice surprise to find this.

Chinta

Site Experience Feedback

Jun 01, 2024

Easy to navigate

smitty748

Site Experience Feedback

May 10, 2024

Plow &Hearth has beautiful products. I love what they sell.


Post-Delivery Feedback

Jun 01, 2024

Great products great customer service. Love the products. Thank you so much.

Camel

Site Experience Feedback

May 16, 2024

Glad I was able to find the product I saw in your catalog


Post-Delivery Feedback

Jun 01, 2024

I was searching for 2 cushions for our front porch swing and found the perfect ones in Plow & Hearth. When they arrived, they fit perfectly and are very comfortable. Couldn't ask for a better fit.

Online Shopper

Site Experience Feedback

Jun 01, 2024

I have shopped the website before and never had so much trouble. First, it wouldn't take my password. Then I tried to reset my password. After I did the site wouldn't let me sign in with my new password. I never got signed in so I went to check out and had to put everything in, including my address 3 different times. This was certainly worse than my other shopping with you over the years!

PIA shopper

Post-Delivery Feedback

Jun 01, 2024

First oder with Plow & Hearth and as a result of my positive experience, I will be return customer.

I want it all

Site Experience Feedback

May 15, 2024

Very easy to navigate.


Post-Delivery Feedback

Jun 01, 2024

I've already told several friends that I found exactly what I wanted at plow and hearth. In today's reality when shipping something across the state takes a week or more, I received my shipment earlier then expected. I'm very happy with my purchase and with Plow and Hearth.

Ellen

Site Experience Feedback

Jun 01, 2024

Easy to find what I needed and order!

Online Shopper

Site Experience Feedback

Jun 01, 2024

Ease of use

XN

Site Experience Feedback

Jun 01, 2024

good selection and price choices

Online Shopper

Site Experience Feedback

Jun 01, 2024

PLEASE have ApplePay work with Safari. It’s incredibly frustrating on multiple occasions to not be able to use it. Makes shopping SO easy!

The Mama

Site Experience Feedback

May 19, 2024

Looking for the planter I had saved and voila! There it was in my cart ☺️


Post-Delivery Feedback

Jun 01, 2024

Love it, but would’ve liked more detailed instructions.

SueZQ

Site Experience Feedback

Jun 01, 2024

I enjoy the easy way to find items that I would like to purchase. The website has all of the features that I like to use. Button to click to the top of the page and a back button to go back to the previous page.

Garden girl

Site Experience Feedback

May 17, 2024

Wonderful


Post-Delivery Feedback

Jun 01, 2024

Garden girl

M Beth - Roanoke

Post-Delivery Feedback

Jun 01, 2024

I always love working with your company, miss your Roanoke store!

AH

Site Experience Feedback

Jun 01, 2024

I love the products from Plow and Hearth- good quality and design! Just wish shipping was less.

BJ

Site Experience Feedback

May 31, 2024

A few days ago, I called Plow & Hearth to please find out and let me know what parts of this product are built of MDF board and which parts are built of solid pine. I needed this information by today so that I could know if this purchase was a solid buy for me during this sale. I need to know because water as well as pet urine will cause the MDF board to totally feather as some call it or just fall apart like sheets of paper. I still have not received any email or text answering my question.

Roxanne

Site Experience Feedback

May 31, 2024

I have been in love with the Portland furniture for a long time & watch all the time for a sale & discount on the shipping charges. I finally got both & decided to order. The promo code provided would not "apply" - I tried several times (on my phone) & then gave up. Finally I made 1 more try using my laptop & it went right through! I cant wait to get my Portland Jelly Cabinet!!! Also, I have tried before to get your copper rain chain - advertised in blue but only sold in pink. Have a great day! I truly love your store! I love that you have good quality products that are unique!

Kevin K

Site Experience Feedback

May 31, 2024

I liked the americana aesthetic of the website and was happy to support the manufacturer directly instead of buying from amazon. I was also happy about both the 20% discount and the bulk pricing for the fatwood.

Online Shopper

Site Experience Feedback

May 31, 2024

EXCELLENT COMPANY AND PRODUCTS