Plow & Hearth Reviews - 8,163 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
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Recent Reviews for Plow & Hearth
Showing 701 - 720 of 8,163
Buddha
Site Experience Feedback
Jun 02, 2024
Fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
CatHoop
Post-Delivery Feedback
Jun 02, 2024
I love Plow & Hearth products & have ordered many items throughout the years. Customer service is great! My only disappointment was with my last purchase. One of the three frog plant stakes was not red as pictured in catalog. I received a yellow one instead. Shipping charges are too high. Prices are on the high side, but I’m usually satisfied with what I ordered. Need free shipping & sales please.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
ND
Post-Delivery Feedback
Jun 02, 2024
The product ordered - 3 garden fish stakes - cute but so much smaller than I expected from your pic of them next to a clay pot.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Katie V
Site Experience Feedback
May 12, 2024
Easy to order/ I was sad to learn that your store nearby had closed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 02, 2024
Appreciate that Plow & Hearth has discount sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Granny
Site Experience Feedback
Jun 02, 2024
I’ve ordered gifts for other people and myself and everything is very nice product and everyone is very pleased with the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geri
Site Experience Feedback
Jun 02, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Callie
Site Experience Feedback
Jun 02, 2024
Shipping charges are very steep and are an issue for many of my friends but otherwise the products and services are great and I have never been disappointed
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Kathy
Site Experience Feedback
Jun 02, 2024
Shopping experience was very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phobe
Site Experience Feedback
Jun 02, 2024
fast and easy - no glitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb from Maine
Site Experience Feedback
Jun 02, 2024
I plugged in the item number from your catalog and it immediately pulled up the item and color I’m looking for. I didn’t find it on Amazon for this size design and color. Good thing I received your catalog.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laine
Site Experience Feedback
Jun 01, 2024
TRansaction was easy but I was hoping with the cost buying all three figures that shipping would be at no charge but that was not the case. That was disappointing even with a discount, you add shipping and you are back to what you would have paid.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
LoloB
Site Experience Feedback
May 17, 2024
I appreciate clear diagrams with measurements of the product. It’s very helpful in making decisions.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
LoloB
Post-Delivery Feedback
Jun 01, 2024
The quality of the product is better than I expected. Looks like it will last a long time. I think the video about the product is what really sold me on the version I bought. It costs a little bit more than other brands, but clearly the slight extra cost is worth it.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
NativeTexan15
Site Experience Feedback
Jun 01, 2024
I've always enjoyed everything I've ordered from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lees
Site Experience Feedback
Jun 01, 2024
Great website. Easy ordering and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 01, 2024
Love the catalog!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Janie
Site Experience Feedback
Jun 01, 2024
easy to order. good selection waiting to see product
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Post-Delivery Feedback
Jun 01, 2024
I love Plow & Hearth. I’ve ordered the same item a few times with different last names for wedding gifts. Before I’ve never put the “s” on the last name & it always came with it on. Ex. The Smiths. When I ordered last time the “s” wasn’t put on the name therefore it came as The Smith. I plan on calling to see if it can be replaced 😊
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sarav
Site Experience Feedback
Jun 01, 2024
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherry
Site Experience Feedback
Jun 01, 2024
I was surprised by the shipping charge. My preview of my order showed free shipping BEFORE you applied the 20 per discount! The discount covered shipping, so, I, basically, got no discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »