Plow & Hearth Reviews - 8,163 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 521 - 540 of 8,163
Online Shopper
Site Experience Feedback
May 27, 2024
Very straightforward. Easy to use.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jay
Site Experience Feedback
Jun 09, 2024
Prices are ok, shipping charges are fairly high compared to other sites
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Angie
Post-Delivery Feedback
Jun 09, 2024
Always delightful to browse the catalogue and make a selection to order beautiful products! Their customer service is phenomenal!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Noni
Post-Delivery Feedback
Jun 09, 2024
I was happy with purchase and delivery if product, but very unhappy that it had to be assembled. It was a gift to an elderly couple, and now they are stuck assembling it.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Temptation!
Site Experience Feedback
May 25, 2024
Always fun to wander through your products. Temptation is everywhere. The website is easy to maneuver and very informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Temptation!
Post-Delivery Feedback
Jun 09, 2024
I have ordered from Plow and Hearth many times. This product was not really what I expected. It was made of a different material and the lights really didnt illuminate the flower as I thought they would..but returning them wasn't worth the trouble. This is really the first time I have been a little disappointed so plan to keep shopping with you. Some of my past items have far exceeded my expectations.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
JK
Site Experience Feedback
May 27, 2024
easy to place order after seeing item in catalog.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JK
Post-Delivery Feedback
Jun 09, 2024
I actually bought the cushions to brighten up a family room darkened by trees in the yard. I searched many places and these are perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MLM
Site Experience Feedback
Jun 09, 2024
I was hoping for free shipping but happy for the 20% off which offset the shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NANA
Site Experience Feedback
May 27, 2024
Extremely helpful and pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NANA
Post-Delivery Feedback
Jun 09, 2024
Plow & Hearth has always been very accommodating. Even when I had questions regarding the article I ordered , all my questions were answered.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Fan
Site Experience Feedback
Jun 09, 2024
Website was easy to access and items were explained well in description. We appreciated the videos as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jane
Site Experience Feedback
Jun 09, 2024
Very nice experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Jun 09, 2024
None
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 09, 2024
KlughTA
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Stable girl
Site Experience Feedback
May 28, 2024
Easy shopping experience, liked the discount as items are pricey
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Stable girl
Post-Delivery Feedback
Jun 08, 2024
Love the hummingbird lantern. It’s beautiful sitting on my patio table and adds just enough light.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
JKTrek5500
Post-Delivery Feedback
Jun 08, 2024
Still waiting for the return shipping label. I only wanted one item and appears 3 were ordered in error. I attempted to update my request and never got a response. Now I understand I am being penalized with shipping and return fees. Also I was told I would receive return shipping label by 6 pm today from the manager which did not happen nor did I get any communication about not receiving in the promised time line. Really need some resolution
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Pam
Site Experience Feedback
Jun 08, 2024
Very good experience.clear information about product and east to order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Zim
Site Experience Feedback
May 28, 2024
Very easy to work with
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Zim
Post-Delivery Feedback
Jun 08, 2024
I have been very satisfied with all the spinners I have gotten from your company. I love the solar ones the best.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
TexasGirl
Site Experience Feedback
Jun 08, 2024
It's a good looking website. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Good
Site Experience Feedback
Jun 08, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ct gardener
Site Experience Feedback
Jun 08, 2024
Good experience,easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daph
Site Experience Feedback
Jun 08, 2024
All my purchases have been awesome. The first spinner we ordered we are really enjoying it and are sitting outside more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »