GILLYA10
Post-Delivery FeedbackMar 25, 2026
I used a promo code to purchase a dog bandana (an email was sent to me with the promo code).
Personalized Pet Bandanas $9 Shipped. Exclusively for our readers, these personalized dog bandanas drop from $19.95 to $8.99 when you apply code BDBANDANA during checkout at Personalized Planet. Plus, shipping is free.
After checking out (I applied the promo code), I was still charged $8.95 for shipping. I was pretty upset and immediately reached out to the customer service through email explaining my situation. I wanted the “free shipping” or my order cancelled. Waited a day and never heard from the company. I wrote to them 3 times and NEVER heard back from customer service. I never received a follow-up email stating that my product was on the way or anything it just showed up 2 weeks later in the mail. Still with NO response from the company.
DO NOT use this company! You will be disappointed. I’m glad that I got a survey so I could post my feelings towards them, since you know, they NEVER reached out to me. Apparently, my concerns don’t bother them. DON”T USE THEM!