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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 321 - 340 of 516

Leigh

Site Experience Feedback

Apr 05, 2024

Website needs some work. It looks like it's 15 years old.

Kobe

Site Experience Feedback

Jan 04, 2024

Love the products you are producing. Keep them coming. They have helped my 16 year old FurBaby so much.


Post-Delivery Feedback

Apr 05, 2024

Pawhealers products help my dog Kobe with a heart murmur and a lot of coughing. He's 16 and a half and still hanging in with the help of pawhealer.

Bear

Site Experience Feedback

Apr 05, 2024

You guys made it so easy for me to buy my products anything I would have to say would Thank you, and my dog ear thanks you.

Andi

Site Experience Feedback

Apr 03, 2024

Find website difficult to navigate

mondo

Site Experience Feedback

Apr 03, 2024

Worked fine.

Baileys mom

Site Experience Feedback

Apr 02, 2024

Absolutely wonderful and so excited to use this product for my baileys pain.

Oscar

Site Experience Feedback

Apr 01, 2024

Site was easy to use, but great prices

CACowgirl38

Site Experience Feedback

Mar 27, 2024

Excellent except for necessity to use phone instead of desk computer, but that's my problem, not yours.


Post-Delivery Feedback

Apr 01, 2024

Didn't realize how much the Calm the Spirit formula was helping until I unexpectedly ran out. Orders are swift and accurate.

Too many dogs

Site Experience Feedback

Mar 31, 2024

Good products

Cathy

Site Experience Feedback

Mar 29, 2024

I was very satisfied with my ordering experience, but that is all I can comment on until I see how quickly my product arrives and how effective it for our dog

dobermann mom

Site Experience Feedback

Mar 16, 2024

100% good experience, easy to use


Post-Delivery Feedback

Mar 29, 2024

If the veterinarian would have its way my pup would be on antibiotics for the next several months when it isn't necessary. The product I purchased from pawhealer is working and helping my pup. Highly recommend Pawhealer to others looking for alternative means for their dog.

roger

Site Experience Feedback

Mar 29, 2024

shipping slow in last shipment, had to call took over one month

Soulmuncher

Site Experience Feedback

Mar 28, 2024

Experience was good but I have not received the product so I have no input.

Online Shopper

Post-Delivery Feedback

Mar 28, 2024

it was a good exp

Nicole

Site Experience Feedback

Mar 28, 2024

I thought the entire process was very simple and lots of information was given to each herb.

Robin

Site Experience Feedback

Mar 19, 2024

This is a product that got rave reviews on the computer. My Sheltie has a very slight narrowing of the trachea and in the past I have lost 2 other dogs to a collapsed trachea. I pray this will help him and keep it from getting worse and help with the cough.


Post-Delivery Feedback

Mar 27, 2024

I purchased the product because of the rave reviews in this helping collapsed trachea problems. Since I have only be using the product for a very short time I don't have ay clear cut results.

Skeet

Site Experience Feedback

Mar 27, 2024

Trachea soother cough syrup works well for my little dog. He loves the taste and will lick it right out of the spoon. The website is easy to use and I appreciate the free shipping Wednesday.

christyj

Site Experience Feedback

Mar 27, 2024

easy to order and find what I need

JL

Site Experience Feedback

Mar 26, 2024

Loving the two products I've ordered for my dashound with rhinitis. I've been able to take him off his cough pills from the vet. I prefer holistic!

Guitargal

Site Experience Feedback

Mar 22, 2024

Nice selection of products My dog had her spleen removed 3 years ago has had loose stools recently and find your products to bind her