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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 301 - 320 of 516

jjeannien

Site Experience Feedback

Apr 14, 2024

easy to use

Candie

Site Experience Feedback

Apr 05, 2024

Wish were a little more economical, but has helped my last of 16 dogs.


Post-Delivery Feedback

Apr 20, 2024

My main issue for using this product is to get my elderly pet's kidney readings down and to get her to breath easier. Prices are high like all dog products and wish could try these for myself they have helped her issues.

Missy

Site Experience Feedback

Apr 19, 2024

Clear and easy to navigate. All my questions were answered.

Athena

Site Experience Feedback

Apr 19, 2024

I am very happy with my overall interaction with website experience ;-). The site was easy to navigate, variety of products to choose from and plenty of details available to make my decision. I am also a retired holistic vet, so I appreciate the details. Thankful for the freebie friday timing too! thanks!

sadbuttrue

Post-Delivery Feedback

Apr 17, 2024

Ordered online- simple. No issues. Received email that item was shipped and given tracking #. All was fine until 4/8/24 tracking stopped - it was supposed to be delivered 4/10/24. I reached out to seller twice and no response. I finally received product on 4/15/24. I am hoping it works. I do have to mix it with moist food for my dog to eat it. If no improvements- I will return

Lucys mom

Post-Delivery Feedback

Apr 17, 2024

I had almost given up on Lucy's coughing, it was taking a toll on her. But with the herbal stuff and the honey this almost sixteen year old dog is feeling good and her coat is coming back. I can't thank you enough, but thank you!!!!

Online Shopper

Site Experience Feedback

Apr 16, 2024

I am interested in reading more informational articles to better understand the herbs.

onxy

Site Experience Feedback

Apr 16, 2024

This is the first time I am using this website. The information is clearly defined and explained in an understandable format. The site has a large selection of products. I am interested in trying the product. My animals are very important to me.

JC

Site Experience Feedback

Apr 15, 2024

I have no knowledge about this website. I was looking for an itching solution for my Standard Poodle and saw the leg problem product.

Lilly

Site Experience Feedback

Apr 14, 2024

Always is very easy to place an order I love the products no my dog have a heart murmur St 3 and found this honey Is working well and discounts are great help a lot

Toskydox

Site Experience Feedback

Apr 14, 2024

Reviews flash by too fast in main format. Can read them else where however.

Patty

Site Experience Feedback

Apr 14, 2024

Good MORNING VERY EASY FOR ME TO FOLLOW SN THANK YOU FOR THAT

Chenuk

Site Experience Feedback

Apr 13, 2024

I have good experience so far haven"t tried product yet. I have been looking for something to shrink my Fathers dog fat tumor for months it s now the size of small cantaloupe. No help from vets. Prauy this helps him and my dog.

River

Site Experience Feedback

Apr 11, 2024

I've never heard of this place before but liked what I read about the products.

KOGDADDY

Site Experience Feedback

Apr 10, 2024

Appears to be quality products, with various purposes.

Jillian

Site Experience Feedback

Apr 10, 2024

My experience with the website was good, there was a lot of information of my pets condition with lumps on his skin and what medications I can order to help it.

Bella's Mom

Post-Delivery Feedback

Apr 10, 2024

All good!

taz

Site Experience Feedback

Apr 08, 2024

Explaining how the products is administered to dogs or cats are not clear. You instruction say "powder." In food? or how?

sullysoldest

Site Experience Feedback

Apr 07, 2024

Easy to find information and products.

Dottie

Site Experience Feedback

Apr 06, 2024

No issues