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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 261 - 280 of 516

Lou

Site Experience Feedback

May 14, 2024

Exceĺlent experience,.........

Debbie

Site Experience Feedback

May 14, 2024

My experience was good however I was a little disappointed that the discount I received was pretty much wiped out by shipping charges. I am struggling to make ends meet in this horrible economy so this may be my last order as much as I don't want my dog to suffer.

DaFn

Site Experience Feedback

May 14, 2024

Found what I needed quickly.

ezmeier

Site Experience Feedback

May 12, 2024

Easy to navigate and always good deals

Mona18

Site Experience Feedback

May 05, 2024

Usual expectations met.


Post-Delivery Feedback

May 11, 2024

Received my order & am happy with product. Sent email with question about the product and requested insights from staff. Have not yet had a response.

Vlove

Post-Delivery Feedback

May 11, 2024

Contact wonderful owner Mark, regarding many of the products that I ordered to decide how to administer products and to over all discuss my dogs issues. Owner was very informative and I really do appreciate his company's integrity and awesome effective products. My dogs paw licking issues turned into major acute infections throughout his body and after using these magnificent products everything is beginning to get back to normal. Things look much better and he is healing quickly. I hoping he will make a 100 percent recovery in the coming weeks. I plan to continue to use these purchased products and also purchase other products from this company. Also my dog like these products. The products relaxes him while they are doing their job. I'm very happy I did my due diligence seeking help for my dogs issues and found this gem of a company. and found this company.

CJ

Site Experience Feedback

Apr 30, 2024

I have been giving my 15 year old dog this trachea syrup for just 3 weeks. I ordered from Amazon at first. Seems a little cheaper direct if no shipping but I needed some quickly so paid the $15 price for two day shipping. I won’t do that again. But this syrup seems to help my dog some. It only lasts a week so it is expensive. I will be more prepared in future if I continue to give him this.

Elena

Site Experience Feedback

Apr 17, 2024

Easy to use

Lessie

Site Experience Feedback

Apr 30, 2024

Products appear helpful and informative.


Post-Delivery Feedback

May 09, 2024

Mina, My chihuahua developed a dry cough. Cough syrup did not help. I an advertisement for trachea cough elixir. It explained the cough and ingredients in a manner that I understood. I ordered it, it was delivered quickly and I was impressed how well it was packaged. I definitely will be ordering from Pawhealer again. I have 5 dogs to care for and make sure they stay safe and healthy.

Buddy

Post-Delivery Feedback

May 08, 2024

My order was received in a timely manner. My dog has a collapsed trachea and I gave him one dose yesterday. He has become very picky eater so I missed the dose with whipped cream. He quickly ate it. I am hopeful this syrup with help soothe his cough.

Online Shopper

Site Experience Feedback

May 08, 2024

I have a good impression of your company and like it, but your survey is too long and is almost invasive and requires too much of my attention. So I won't be finishing it. But I think you're doing a good job. And your product, Urinary free the Flow, is great. My vet had told me my cat had either crystals or stones, and if it was crystals they would give her special food (no thanks) and if stones, they would do surgery. But I found your product and it handled whatever she had. She has had NO problems. Am going to keep her on it.

Excellent products

Site Experience Feedback

Apr 21, 2024

Excellent


Post-Delivery Feedback

May 07, 2024

The herbs and combination of herbs is a benefit for wanting to heal your dog/cat.

sabreaze

Post-Delivery Feedback

May 07, 2024

very helpful in finding the product that will work the best for the needs of your pet. An explanation of the problems my pet was having and i had a return email within that day on what is recommended.

ElliJoy

Site Experience Feedback

Apr 26, 2024

LOVE! Thank you so much! this product has saved my fur-baby's life. She was having a problem with blood in her urine, pain, and frequent potty visits. Seriously IDK what the magic herbs are but I may have to look into them because the Vets pills did not work and I have been giving her just a small dropper every morning and she stays 100%!


Post-Delivery Feedback

May 07, 2024

Love this product, it keeps my cat alive and out of the vet. The prescription did not work my girl was still bleeding. A few drops of this once a day and she's golden. No idea what the herbs are or how to pronounce them, but I do wish there were amounts/ percentages of the herbs listed.

Corgis3

Site Experience Feedback

May 06, 2024

I'm hoping that this will help my 12 1/2 yr old, that is in chronic kidney failure, feel better or very little distress wahinewatusi@hotmail.com

Don1

Site Experience Feedback

May 06, 2024

I have a 13yo poodle w/collapsed trachea. I hope this helps him.

Pom mom

Site Experience Feedback

May 05, 2024

I tried 4 times to checkout the product. It is not cellphone friendly at all. I was just going to call but tried one more time. This time it worked but still not easy.

Oakland

Site Experience Feedback

May 05, 2024

My first order here so I really wanted to talk to a person but no one available this weekend.

John

Post-Delivery Feedback

May 05, 2024

purchase was good but i like one produce at a time. our three of the same not a mix

Shelley

Site Experience Feedback

May 04, 2024

Great first time experience 👍