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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 241 - 260 of 516

MTLady

Site Experience Feedback

May 10, 2024

Fast and easy to negotiate, great sale. Love the product.


Post-Delivery Feedback

May 25, 2024

This worked well w/my baby, RIP. I discovered it really helps me better than the ones I tried for humans. Your $100 gift is a joke, I do not want any magazines with a renewal.

Online Shopper

Site Experience Feedback

May 25, 2024

It was pretty easy to find what I wanted. We'd ordered the heartworm package for a previous dog, and were very please. We've told many of our friends about this product, and your company.

Bev

Site Experience Feedback

May 24, 2024

Sale caught my attention so bought 2.

Furbabymom

Site Experience Feedback

May 23, 2024

Experience was good

Nature Girl

Post-Delivery Feedback

May 23, 2024

My dog is approaching 17. She has some arthritis in her hips so getting up and down is challenging for her. She also was not comfortable in a seated position. After using Bee-Antler joint saver, for about 2 weeks I have noticed a difference in her mobility and she is able to sit. She also had blood results showing kidney levels I on thw high side, so I have been giving her the Kidney Support basic and Reno Go supplements. I'm sensing it is helping, but won't know until her next blood test is done. I faithfully practice using herbal remedies for my well being, so was excited when I found these products available for pets.

Maverick

Site Experience Feedback

May 22, 2024

Website needs improvement

MsFlorida

Site Experience Feedback

May 21, 2024

WOuld like to have seen how to deliver the product to my dog.

Slinky

Site Experience Feedback

May 11, 2024

i will comment after trying the product


Post-Delivery Feedback

May 21, 2024

I sent a message to inquire about returning and never received a response. I am not happy about that.

Mike

Site Experience Feedback

May 09, 2024

Adding a second item to the order is more complicated than necessary. Instead of showing just two additional items to add, you should show the whole list. As it is now, you have to page back to find the additional items wanted.


Post-Delivery Feedback

May 20, 2024

I tried using the "chat" on the website, but it took ages to get a reply. Once the order was placed, I couldn't track it. My dog doesn't like it at all. I had to throw out a whole meal because he wouldn't touch it. And suggesting putting into gel caps is absurd.

Princess

Site Experience Feedback

May 20, 2024

It was easy-to-use.

AbbyLita

Site Experience Feedback

May 19, 2024

I like the product, don’t like shipping fee

Puli Mom

Site Experience Feedback

May 02, 2024

I have used pawhesler for years. Their treatments helped with my other dog’s Cushings. I continue to use their products for my dogs. They have everything. The prices are reasonable and work.


Post-Delivery Feedback

May 18, 2024

I ordered for my 10 yr old havanese who has liver issues. She gas 2 more weeks before going back to check the liver. So far so good. I’ve used PH before snd gave always been satisfied.

TKO

Site Experience Feedback

May 17, 2024

Good

Bailey

Site Experience Feedback

May 17, 2024

Pawhealer provides good information about their products, in particular, the science and theory behind their formulas. This is my first purchase. I hope that it helps to either reduce or eliminate my dog’s lipoma.

Nikkie

Site Experience Feedback

May 16, 2024

I'll let you know how it works. Keeping my fingersa crossed

Lucy

Site Experience Feedback

May 06, 2024

Good so far.


Post-Delivery Feedback

May 16, 2024

Bought and item for my 15 year old dogs cough. It is working pretty well.

Cinder

Site Experience Feedback

Apr 23, 2024

Can’t wait to try the product so wish it would come sooner. Had to enter my information 3 times… website kept removing info after input


Post-Delivery Feedback

May 16, 2024

This was the worse product ever. I purchased it for my senior dog who would NOT touch it. No matter how I tried to give it to her. But since I had it anyway I thought I would give it to my other four Weimaraners who will eat ANYTHING. They also would not touch any food that had to do with the product. I wasted alot of food and peanut butter trying to get any of them to eat it.

PUGS RULE

Site Experience Feedback

May 15, 2024

Love this website and the products are great!

DJ

Site Experience Feedback

May 15, 2024

I would have like the common names for ingredients. I don't appreciate the "carrot on a stick" bribe for a free gift and it ends up being a discount on some unwanted magazine...make the survey worth my while.

Anna

Site Experience Feedback

May 02, 2024

Quick and easy to navigate


Post-Delivery Feedback

May 15, 2024

Cat constantly has sinus stuffiness. I gave the meds 2 ;doing much better. I used the liquid ;next time I’ll try capsules ;he did not like the liquid and was difficult to administer.