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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 221 - 240 of 516

Tony

Site Experience Feedback

Jun 07, 2024

Ok

I DON't WANT TO BE PUBLISHED! This was for internal use as feedback!

Site Experience Feedback

May 27, 2024

Checkout had some glitches. The page disappeared and was 1/8 the size and I had to use back arrow to retrieve my full screen. Product works! This is for Paw Healer only, I do not want to be advertised on a social media site! I don't want this for everyone to see!

Wanda

Site Experience Feedback

May 08, 2024

I was looking for something to help a collapsed trachea. I hope that the two things that I purchased will help.


Post-Delivery Feedback

Jun 05, 2024

I have not used the product long enough to assess its helpfulness.

Online Shopper

Site Experience Feedback

Jun 05, 2024

Item works great

ROW

Site Experience Feedback

May 30, 2024

Pls include in the product info the dosage or amounts to be given to the pet and how many times per day. Pls include product info on ingredients and side effects.


Post-Delivery Feedback

Jun 05, 2024

I bought the product to help my friend whose 13yr old could not stand up without splaying her hind legs. The vet recommended to put the dog to sleep causing so much distress on my friend. As a former veterinarian in the Phil's now residing in the US as an RN, I wanted to go her dog a second chance in life. While browsing through the Internet for alternative therapies and I know that water therapy will help develop hind muscles, I needed to address first pain. Acupuncture was an alternative but $300 for the initial 2 hrs treatment was too expensive. Since the vet acupuncturist uses TCM or CVM, I decided to look in the internet. After reading the reviews on Pawhealers I bought 2 bottles of the med for hind legs. After my friend gave her dog 2 capsules twice in a day and stopping the 2 meds prescribed by the vet, we saw marked improvement on her dog. Now her dog can get up without splaying her hind legs and there seems to be sparks in her eyes like saying, "I have less pain and can now stand up"! Next will be water therapy in about 2 wks.

Rico

Site Experience Feedback

Jun 04, 2024

Difficulty in checking out!

Ikwok

Site Experience Feedback

Jun 03, 2024

Easy to access, understand and readable

Zoe

Site Experience Feedback

Jun 03, 2024

I like the dashboard that allows for easy reordering my previous purchase

Billybob

Site Experience Feedback

Jun 03, 2024

Privacy important

the Believer

Site Experience Feedback

May 21, 2024

I was satisfied with your site, thank you.


Post-Delivery Feedback

Jun 03, 2024

My dog got sick from it, didn't know if that was normal, but stop giving it to her. Thank you. could have had some instruction with it. the amount was there, but reaction wasn't mentioned.

Maggie

Site Experience Feedback

Jun 01, 2024

My dog is 11 years old and need to treat these awful lumps naturally as surgery is not an alternative. Glad to find this company. Hope that the product works.

HeatherSays

Site Experience Feedback

May 03, 2024

You were amazing help to me years ago with my dog Ruby. I have recommended you over and over since then.


Post-Delivery Feedback

May 31, 2024

I really needed more than the questionnaire for a custom blend. My dog is only really showing two symptoms and your questionnaire didn't do a good job covering it.

Online Shopper

Site Experience Feedback

May 31, 2024

It was great as usual.

Shewolf

Site Experience Feedback

May 19, 2024

Easy to research and order


Post-Delivery Feedback

May 30, 2024

After my order was placed and I received a delivery time estimate of 5/26 to 6/1 i had to reorder and pay 15.99 for 2day shipping so Terra would not be without Yang Floating for several days.Then, the first order was delivered the next day 5/21 and second order delivered on 5/23 So I paid 15.99 for nothing based on misinformation on estimated delivery .Herbals are excellent but price is already high and the extra cost was hard on limited income.

JC

Site Experience Feedback

May 18, 2024

Easy to navigate and read about your products


Post-Delivery Feedback

May 30, 2024

The results for my 14 year old Standard Poodle with the Hind Leg Weakness was so dramatic, I decided to try some of your other products. My concern is whether I’m overdoing some of the herbs.

Roger

Post-Delivery Feedback

May 29, 2024

Piased with product this far.

Nanoo

Site Experience Feedback

May 27, 2024

It's all good+

Dee Ham

Site Experience Feedback

May 27, 2024

Initially was hard to search for the product I was interested in purchasing. Had to go back to Google and was able to use the link to the website.

Andi

Site Experience Feedback

May 27, 2024

Website feels a little confusing but glad you are here!

Scar

Site Experience Feedback

May 26, 2024

Good