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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 201 - 220 of 516

Mona05

Post-Delivery Feedback

Jun 24, 2024

My dog has respiratory issues that standard steroids & antibiotics are not providing improvement. I turned to the Hound Honey which has reduced his reverse sneezing episodes & coughing. I will be contacting Pawhealer to inquire if there are other products to help even more.

Online Shopper

Site Experience Feedback

Jun 23, 2024

Don’t like your question about me

Jan

Site Experience Feedback

Jun 22, 2024

I like your site but could not fill out the form for a custom blend. The page moved all over the place so I could not click on the answer of the question asked. I ended up calling and Mark was extremely helpful. I had no problem with the order just disappointed I missed the FREEBIE.

Helga

Site Experience Feedback

Jun 21, 2024

I have used PawHealer products for over 15 years. Highly recommend and refer many friends and clients. They have been life-savers and we are sooo grateful!!!

Molly

Site Experience Feedback

May 27, 2024

Am always frustrated because I specifically type in the search area the exact product I'm looking for and it never brings it up. Always have to go another direction to get what I want.

Judy

Site Experience Feedback

Jun 18, 2024

Nothing bad to say at all.

Mkurtz

Site Experience Feedback

Jun 18, 2024

Fast and great service

DashoundMom

Site Experience Feedback

Jun 16, 2024

The products I'm using for Rhinitis for my dashound are really helping! I prefer the natural/herbal route over prescription meds.

NickNick

Site Experience Feedback

Jun 15, 2024

What I really wanted was FOUR phlegm heat hound Honey and one Trachea support hound honey. But you give no option to purchase FOUR of anything. You should fix that – – it’s kind of a no-brainer. Especially when your most discounted rate revolves around buying five, mix and match.

Mindy

Site Experience Feedback

May 24, 2024

Products easy find,great selection for many symptoms and health benefits, testimonials had a nice easy layout, category’s were very convenient

Horses mouth

Site Experience Feedback

Jun 12, 2024

No problems the site is easy to navagate.

Malu

Post-Delivery Feedback

Jun 12, 2024

It has helped my14 year old miniature poodle on his collapse trachea problem. His coughing has lessen especially at night. Thank you! Will order again.

Happy Puppy

Site Experience Feedback

Jun 10, 2024

Found what I needed for my SWEETPEA for her collapsed trachea issues.

cat

Site Experience Feedback

Jun 10, 2024

GOOD experience, the product changed it name from hind leg weakness to support

annad8

Site Experience Feedback

Jun 10, 2024

The website feels a bit cluttered with information and ads popping up, which is not really to my liking. However, I've had positive experiences with their remedies in the past, so I'm grateful for that. I appreciate that the company offers fast shipping, which was easy to locate on the website. I also like the option of a test that helps determine the correct remedy for my pet.

Gabby

Post-Delivery Feedback

Jun 10, 2024

This product works great. Trachea Syrup has helped my dog a lot. Highly recommend

D4

Site Experience Feedback

Jun 09, 2024

Packaging is all so similar, takes more time to identify products

Online Shopper

Site Experience Feedback

Jun 09, 2024

it told me to check credit card information 4 times. all the information was not correct. i was forced to use my pay pal. i won't do that again.

Christina

Site Experience Feedback

Jun 08, 2024

You offer a discount code but it only applies to Fridays and that was frustrating because I placed my order on Saturday. Love your product options.

servoking

Site Experience Feedback

Jun 07, 2024

fair the product I bpuight doesn't seem to help my dog