Pawhealer Reviews - 516 Reviews - 9.5/10
Pawhealer Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 81% |
Neutral | 12% | 15% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Pawhealer
Showing 161 - 180 of 516
CO CO
Site Experience Feedback
Jul 26, 2024
hard time reordering products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robbie’s mom
Site Experience Feedback
Jul 24, 2024
I sent a message on the Pawhealer website describing what I needed for my pet. I received a call a day or two later, and the representative was most helpful. She addressed recommendations of product for my pet and explained how the product could help. An email was sent to me stating what products were recommended. I was pleased with the service I received. I am very busy and the whole experience made it simple to order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Naked dog lover
Site Experience Feedback
Jul 24, 2024
Great experience. I'm trying to save my Yorkie's life - hope it works.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mbl
Site Experience Feedback
Jul 24, 2024
Liked the questions to tell what product I needed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
CLYDE
Post-Delivery Feedback
Jul 24, 2024
DOGS HATE IT AND WILL NOT EAT WIHT FOOD AND DO NOT WANT TO MIX WITH WATER AND MAKE THEM TAKE BY SYRINGE NOT ANY WAY TO MAKE MY DOGS TAKE MEDICINE.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
gooder
Site Experience Feedback
Jul 23, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Virg
Site Experience Feedback
Jul 22, 2024
The website would benefit from a revamp / update
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
DJ
Site Experience Feedback
Jul 22, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Animal lover
Site Experience Feedback
Jul 05, 2024
Thank you, great service! Quick, easy and informative. I appreciate having the tracking info sent to my email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Animal lover
Post-Delivery Feedback
Jul 22, 2024
I love the Pawhealer company! Easy access to great products. Good customer service. I have been ordering the Urinary Free the flow for my cat who has urine crystals for a few months now and the product has helped him so much. We have not needed a vet visit since!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ellen
Site Experience Feedback
Jul 21, 2024
Ellenw17@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 21, 2024
it's my 1st time in the website, so I don't have to much to say!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MikeyPrice
Site Experience Feedback
Jul 19, 2024
Very Good!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
RAYray
Site Experience Feedback
Jul 17, 2024
It was confusing
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Chris
Site Experience Feedback
Jul 16, 2024
Easy to use and good discount prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pyramus
Site Experience Feedback
Jul 16, 2024
did not see there was coupon code until too late!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
T
Site Experience Feedback
Jul 14, 2024
Not easy to look thought website on phone, Especially to look up details about the product Looking forward to trying this clean product.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ItWORKS TRY IT
Site Experience Feedback
Jun 28, 2024
Looking was easy. Wish Herbs was so simple!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ItWORKS TRY IT
Post-Delivery Feedback
Jul 12, 2024
Order came very quickly! Well wrapped. Products work well! Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bella
Site Experience Feedback
Jul 04, 2024
My Vet recommended this product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bella
Post-Delivery Feedback
Jul 12, 2024
My Vet recommended this product for my 9 year old chihuahua that has an almost constant cough due to loose trachea. We tried a prescription medicine the first time which Bella hated. This product works great and I just drizzle it on her food and she gobbles it down. The results are very noticeable with reduced discomfort from coughing. Very helpful!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Art Teacher
Site Experience Feedback
Jul 03, 2024
I am just hoping what I ordered will help my sweet maltese/shih tzu mix 15 year old dog.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crazy Spoo lady
Site Experience Feedback
Jun 29, 2024
I couldn’t see some of the numbers very well due to purchasing from my phone but I called and the gentleman I spoke with was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crazy Spoo lady
Post-Delivery Feedback
Jul 10, 2024
Customer service was excellent!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »