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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 141 - 160 of 516

Aleyda

Site Experience Feedback

Aug 06, 2024

Great

bugz

Site Experience Feedback

Aug 04, 2024

i am grateful for the sale as i could not afford these products with out the sale. I did notice an improvement in my dogs overall health from the last round of herbs and so i want to continue and expand what i am treating her for since she has more than one thing going on. I only wish there were more vets that i could talk to about this, because diagnosing my dog over the phone is very difficult and while i am an herbalist, i am not a veterinarian and i use a different system of herbs, not TCM, although i am at least conversant in TCM language. I wish also that someone would put together a book or webinars on canine herbalism. Perhaps Pawhealer could do this.

Poppy

Site Experience Feedback

Aug 04, 2024

Waiting to see

dbb1012

Site Experience Feedback

Aug 03, 2024

good

patSurprisingly

Site Experience Feedback

Aug 03, 2024

Surprisingly, I had very little difficulty after carefully reading all the directions.

JR

Site Experience Feedback

Aug 03, 2024

It was good and I like the sales coupons and free shipping.

Animal lover

Site Experience Feedback

Aug 02, 2024

I love Pawhealer! The products are great!

Jul C

Post-Delivery Feedback

Aug 02, 2024

I purchased Dissolve for my 11 year old lab's fatty tumors. It has reduced the size of them considerably and in doing so my lab can move easier. I have been very pleased with the results and will continue to buy.

steleto

Site Experience Feedback

Aug 02, 2024

every thing was very easy to order very satisfied .

Chilli Willi

Site Experience Feedback

Aug 02, 2024

So far i have no complaint except that it is a litttle expensive and just hopefully this product will work on my dogs cough after he develop a cough from a herbal product that i purchase o amazon that is called "No leaks" that created this cough on my baby....!!

Annika

Site Experience Feedback

Aug 02, 2024

Looking for something that will prevent my Bichon from crystallized urine. This is my second purchase.

Becky

Site Experience Feedback

Jul 30, 2024

Was disappointed that when I went through the process it offered me a coupon to use which would have offered a $20 savings that would have been really appreciated. But it wouldn't accept it stating it was expired. Only offer was for free shipping but the time frame is too lengthy because we want to try the product as soon as we can in hopes of great results.

Lassie

Site Experience Feedback

Jul 11, 2024

Its all good, have more to response later, after I see how this product works.


Post-Delivery Feedback

Jul 29, 2024

Have not use this product on my dog yet. Will have to get back later later.

BadDoggie

Site Experience Feedback

Jul 29, 2024

Website is informative and easy to use

Elaine

Site Experience Feedback

Jul 28, 2024

had product I needed for my foster dog

Cody

Site Experience Feedback

Jul 28, 2024

Great product. I wish there were discounts or more affordable products for long time customers.

Kate

Site Experience Feedback

Jul 28, 2024

I was happy to find something to help my dog's cough.

Online Shopper

Site Experience Feedback

Jul 27, 2024

We will see if this helps.

Jelena

Site Experience Feedback

Jul 19, 2024

It was very easy to navigate.

no

Site Experience Feedback

Jul 26, 2024

ok