PartSelect Reviews - 2,476 Post-Delivery Reviews - /10

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

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Post-Delivery Feedback - 2,476 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 13,434 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for PartSelect

Showing 4751 - 4800 of 15,910

Ralph
Site Experience Feedback
Dec 2, 2025
Easy to use site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Byrd
Post-Delivery Feedback
Dec 2, 2025
Very easy process and the part was exactly what we needed. The delivery was above our expectations as we had the part in three days.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Who
Site Experience Feedback
Dec 2, 2025
Good
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
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Of
Site Experience Feedback
Dec 2, 2025
Found my part easly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear you were able to find your part easily. Making the search process simple and efficient is something we strive for, and it’s great to know it worked well for you.
Bert
Site Experience Feedback
Dec 2, 2025
Great
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a great one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
Read full response »
Taking up slack of landlord
Site Experience Feedback
Dec 2, 2025
Pretty smooth and effortless placing the order hopefully delivery will be the same
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that placing your order was smooth and effortless. Our team works hard to make the entire process seamless, and we’re committed to ensuring your delivery experience is just as...
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Frances
Site Experience Feedback
Dec 2, 2025
Really easy to find the part I needed. Highly recommend this site ! I even got 10% discount on top of the great price 👍
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that finding the part you needed was quick and easy, and that you were able to take advantage of a great price and discount. Your recommendation means a lot to us,...
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Sandra
Site Experience Feedback
Dec 2, 2025
Excellent overall. Picture of the part could be clearer and more detailed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear you had an excellent overall experience. Your comment about the part images is very helpful, we understand how important clear and detailed pictures are when choosing the ...
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Online Shopper
Site Experience Feedback
Dec 2, 2025
It's fine
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We appreciate you taking the time to let us know your thoughts. If there’s anything specific you liked or think could make your experience even better, we’d love to hear it. Your input h...
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Joe
Site Experience Feedback
Dec 2, 2025
Easy to navigate
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that you found our site easy to navigate. Making your experience smooth and straightforward is a top priority for us, and it’s great to know we’re meeting that goal.
Jim
Site Experience Feedback
Dec 2, 2025
Tell me when spring not available and must order the assembly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We understand how important it is to know whether an individual part, like a spring, is available before ordering a full assembly. Availability is determined by the manufacturer, as they decide ...
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None
Site Experience Feedback
Dec 2, 2025
Was very easy to find
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that finding what you needed was easy. Our goal is to make the process as simple and straightforward as possible, and it’s great to know that worked well for you. ...
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Thenans
Site Experience Feedback
Dec 2, 2025
Super easy great prices
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear that you found our site super easy to use and appreciated our great prices. Your experience means a lot to us, and we look forward to helping you again in the futu...
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D J
Site Experience Feedback
Dec 2, 2025
Very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a very good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we...
Read full response »
Rat Ball
Post-Delivery Feedback
Dec 2, 2025
Wonderful
Overall Rating: 4
Would Shop Here Again: 4
Likelihood To Recommend: 4
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Opie
Site Experience Feedback
Dec 2, 2025
This is one of the easiest websites to get parts from and it's well designed to find the specific part you are looking for.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found our website easy to use and well-designed for locating the exact parts you need. Making the process simple and efficient is something we strive for every da...
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N/A
Site Experience Feedback
Dec 2, 2025
It was fine just very expensive for this part and for the lower shipping it takes a week to get to me. But other then that it was not bad. We need more selection for the description of primary topics of your comments because I have multiple product pricing and shipping charges. i want to hope this is positive feedback on my comment.
Overall Rating: 4
Would Shop Here Again: 5
Likelihood To Recommend: 5
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your thoughts with us! We appreciate your honesty and are glad to hear that your overall experience was not bad. We understand your concerns about pricing and shipping times, and your input is valuable...
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Online Shopper
Site Experience Feedback
Dec 2, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Bman95
Site Experience Feedback
Dec 2, 2025
It went great. Just waiting on the parts to show up and I'll be happy happy
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear everything went great with your order. We hope your parts arrive soon so you can get started, sounds like you’re ready to be “happy happy”! If you need any updates...
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Audrey
Site Experience Feedback
Dec 2, 2025
I love the directions when they video and the guy that is giving those directions. Does a really good job. I’ll see if I can replace the rails for my meat drawer.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear that you found the video instructions helpful and that the presenter made the process clear and easy to follow. It’s great to know you’re planning to replace the r...
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No discount
Site Experience Feedback
Dec 2, 2025
Signed up for discount, but no discount given.
Overall Rating: 3
Would Shop Here Again: 3
Likelihood To Recommend: 3
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. We’re sorry to hear that the discount didn’t apply as expected. To make this right, we’ve processed a refund of 10% off the part price, which will be credited back to your original payme...
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Mr. C
Site Experience Feedback
Dec 2, 2025
The part I was looking for was easily found and easily ordered!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Working Man
Post-Delivery Feedback
Dec 2, 2025
Order was a little confusing cause there were no pics where I found the part just the part number, it was part of kit which was stated where found part number didn't describe what came in kit which was scrapper bar and bolts but there is a spacer that goes between scrapper and snowblower housing, I didn't it had one until I took apart. I was able to use old one if you had pics easier to see by parts listing not just the diagram pics. With that said your delivery was promt price was fair I still would recommend parts select.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: N/A
Customer Support: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Very easy to order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Stephen A
Site Experience Feedback
Dec 2, 2025
I truly had know problems finding my part, all I needed to do was copy serial and part number I was good, thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Dee Dee
Site Experience Feedback
Dec 2, 2025
I was on hold a long time for the purchase through PayPal, but when I put my credit card on, it was a lot quicker
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Very easy to find what I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Gunny
Post-Delivery Feedback
Dec 2, 2025
Awesome
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Flotty
Site Experience Feedback
Dec 2, 2025
I searched for parts for my specific appliance. Your site was easy to navigate. I made the purchase effortlessly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Fritz
Site Experience Feedback
Dec 2, 2025
Was able to find the part I needed
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Bob
Post-Delivery Feedback
Dec 2, 2025
I have received my parts on time, but it's the wrong part. It was supposed to be (black stainless). But was just (black).
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 7
On Time Delivery: 9
Customer Support: 6
Full ratings for this review »
NanaT
Post-Delivery Feedback
Dec 2, 2025
As a 67 year-old woman, I was a little intimidated about trying to replace a part on my propane oven. I placed my order and watched the tutorial while I was waiting on the delivery. When the part arrived, it was well packaged, and exactly what I had ordered. But when I pulled my stove away from the wall, I was a little frustrated because the back of my stove look nothing like the one in the tutorial. On further inspection, I realized I was not even going to have to take the back off my stove to replace the probe and I was elated. Aside from the time that it took me to run out to my shed and get the tool that I needed, the fix was completed in 10 minutes. This is an older propane stove I bought used off Facebook Marketplace and I was really concerned that I could find the correct part and do the work myself. I didn’t even have to strip wires to connect the new part as it fit perfectly on my stove just the way it was. On a personal note, I used to work in marketing so I’m kind of a loudmouth. I intend to tell friends, neighbors, family, and Church family how great PartSelect is. I don’t care if shipping from Amazon is cheaper or free, the support and tutorial videos from PartSelect are priceless!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
It was easy to manage
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Rod
Post-Delivery Feedback
Dec 2, 2025
Easy to purchase parts online. Updated about status of part during shipping and arrived as promised.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Baker
Post-Delivery Feedback
Dec 2, 2025
All parts were double boxed for shipping and arrived as expected.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Matt G
Site Experience Feedback
Dec 2, 2025
Great experience! I Like the website accept the schematics are a little difficult to read
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear you had a great experience and enjoyed the website. We appreciate your note about the schematics being a little difficult to read, this is valuable insight for us....
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KAT
Site Experience Feedback
Dec 2, 2025
Very easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a very easy one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we...
Read full response »
I can't think of one. I'll leave it to you.
Site Experience Feedback
Dec 2, 2025
I went to the Google search engine to find the information for my dishwasher part and it brought me to your site, so I came here and everything was very easy. Your site made it very easy finding the part I needed and the rest is history. Thank you guys very much.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience! We’re thrilled to hear that finding the part you needed was quick and easy on our site. Making the process simple and stress-free is exactly what we aim for, and it’s great to ...
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Jim
Site Experience Feedback
Dec 1, 2025
Website is straightforward. I appreciate the installation video.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that you found the website easy to navigate and that the installation video was helpful. Providing clear resources to make the process simple is something we strive for, so it...
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Autohvfun
Site Experience Feedback
Dec 1, 2025
I was able to find part of the things I needed and was expecting to pay about the price offered. Unfortunately the main part seams to be unserviceable with out replacing the upper rack slides entirely so I will look at that further.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We’re glad you were able to find some of the parts you needed and that the pricing met your expectations. We understand how frustrating it can be when a key component requires ad...
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Trooper
Site Experience Feedback
Dec 1, 2025
1st order. We will see how they do.
Overall Rating: 6
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for choosing us for your first order! We appreciate the opportunity to serve you and are committed to making sure everything goes smoothly. If you have any questions or need assistance along the way, we’re here to...
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Mario-Bro
Site Experience Feedback
Dec 1, 2025
Excellent and easy to work with website.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear that you found our website excellent and easy to work with. Your experience means a lot to us, and we’re glad our site made things simple and convenient for you. W...
Read full response »
Hud
Site Experience Feedback
Dec 1, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Dan
Site Experience Feedback
Dec 1, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Tj
Site Experience Feedback
Dec 1, 2025
Quick and easy Applied Model number and found part quite easily
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that finding your part was quick and easy using the model number search. Making the process simple and efficient is exactly what we aim for, and it’s great to know it ...
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Chuck
Site Experience Feedback
Dec 1, 2025
This was a simple website to navigate
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that you found our website easy to navigate. Making the experience simple and straightforward is something we strive for, and it’s great to know it worked well for you.
Kenny Lap
Site Experience Feedback
Dec 1, 2025
The set up with symptoms and parts was very helpful in diagnosing my probable issue
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that the symptom-based setup and parts information helped you diagnose the issue. Our goal is to make troubleshooting as straightforward as possible, so it’s great to ...
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Online Shopper
Site Experience Feedback
Dec 1, 2025
Overall good but promo codes given in email sent this morning that claim to be valid until midnight tonight report "deactivated" when trying to use. Also I am attempting a 2nd time to order a part that never made it my first order made 6 months ago due to availability. I really need this part and hope its available.
Overall Rating: 9
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience with us. We’re sorry for the inconvenience caused by the promo code issue and the delay in receiving your part previously. We understand how important this part is to you, and we’re com...
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BB
Site Experience Feedback
Dec 1, 2025
Very easy to order
Overall Rating: 10
Would Shop Here Again: 6
Likelihood To Recommend: 6
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that placing your order was easy. Providing a smooth and hassle-free experience is something we strive for, and it’s great to know we delivered that for you. We ap...
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Tracy
Site Experience Feedback
Dec 1, 2025
Great, quick, efficient!
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found the experience great, quick, and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts.