PartSelect Reviews - 2,476 Post-Delivery Reviews - /10

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

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Post-Delivery Feedback - 2,476 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 13,434 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for PartSelect

Showing 4701 - 4750 of 15,910

Online Shopper
Site Experience Feedback
Dec 3, 2025
Easy to find the part I needed and shipping is very quick
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that finding the part you needed was easy and that your order arrived quickly. Providing a smooth shopping experience and fast shipping is always our goal, and it’...
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Maw
Site Experience Feedback
Dec 3, 2025
I was offered a 10% code but wasn’t able to use it. Said it wasnt found when entered.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for letting us know about the issue with your discount code. We’re sorry for the inconvenience this caused. We’ve processed a refund for the 10% discount that you were unable to apply, and it should reflect in you...
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John
Post-Delivery Feedback
Dec 3, 2025
I was easily able to find the part I needed. The instructions for installation were easy to follow. I have recommended parts select tomany friends to use instead of replacing an appliance.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Ollie
Site Experience Feedback
Dec 3, 2025
Website had a problem recognizing my email address
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. We’re sorry to hear you experienced an issue with our site recognizing your email address. We appreciate your patience, and we’re glad to see your order was successfully processed. If yo...
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Rich
Post-Delivery Feedback
Dec 3, 2025
Very satisfied with my purchase customer service was absolutely outstanding! They guided me through getting the right part for my oven and the installation was 5 minutes at best. Great job team!
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 3, 2025
Excellent source of all parts. Great customer support
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Carmela
Post-Delivery Feedback
Dec 3, 2025
Ease of website, unfortunately the part suggested for my washer did not fit, trying to return
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Buddy
Site Experience Feedback
Dec 3, 2025
N/A
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. We appreciate you taking the time to visit our site. Please note that our survey is completely optional and not required to continue using our services.
General
Site Experience Feedback
Dec 3, 2025
Very Easy process!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear the process was very easy for you. Making things simple and convenient is exactly what we aim for, and it’s great to know we delivered on that. We appreciate you t...
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BEWARE buying from this company.
Post-Delivery Feedback
Dec 3, 2025
We need a part for our fridge--it's useless without it. We purchased the part on 11.18.25; customer service rep told it it would be to us by 11.24 (we had asked if we should expedite shipping, they said if we did regular shipping it would get to us by 11.24, that did not happen). Got the part on 11.28; and it wasn't the correct part. Contacted Part Select, spoke with Sandra, who confirmed we ordered the correct part, they just sent the wrong thing. We expressed our frustration, since we don't have a fridge with two little ones running around. She apologized, but when we asked if Part Select would overnight the part to us (because it was their mistake) she indicated that they would cover only some of that cost (we would be on the hoook for $12.99 worth of shipping and PartSelect would absorb the rest--we ended up agreeing to that shipping charge. Sandra indicated that we would be charged for the full shipping, and then be reimbursed. The reimbursement has not happened. We received the part yesterday.... AND ITS THE EXACT SAME THING THEY ALREADY SENT THAT WAS WRONG. We are now out 2 shipping charges, still don't have the right part and couldn't be more dissatisfied with this company. When I expressed my frustration to Sandra, she was dismissive and kept repeating she was trying to help, but refused to acknowledge that PartSelect should take any monetary portion of their error.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Ray
Post-Delivery Feedback
Dec 3, 2025
Had the parts in stock
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jimbo
Post-Delivery Feedback
Dec 3, 2025
Put in your part number, find your drawing of your part and place your order. As simple as that!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Mark
Site Experience Feedback
Dec 3, 2025
Great part number cross reference and installation video. The video helped confirm correct part!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that our part number cross-reference and installation video were helpful. It’s great to know the video gave you confidence in selecting the correct part. We appreciate you...
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Jack
Site Experience Feedback
Dec 3, 2025
Fast, easy search, easy checkout
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that you found the search and checkout process fast and easy. Making your experience smooth and efficient is always our goal, and it’s great to know we delivered o...
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Chris
Site Experience Feedback
Dec 3, 2025
Very easy and helpful in finding part needed !
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that our site made it easy and helpful for you to find the part you needed. Your experience is exactly what we aim for, and we appreciate you taking the time to share it w...
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Lakeside
Site Experience Feedback
Dec 3, 2025
Easiest web site I have been to. Parts instock ,check out a breeze, supper happy with my experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your feedback! We’re thrilled to hear that you found our website easy to navigate and that the checkout process was smooth. Knowing that you had a great experience and found the parts you neede...
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Mam
Post-Delivery Feedback
Dec 2, 2025
I have an Maytag washing and the door seal started leaking. I found your company online and was able to obtain a replacement. Your customer service rep Patrick was very helpful. I ended getting a part for my dishwasher that decided to break at the same time. Both fixed with parts from you! The instructional videos were great, too.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Red
Site Experience Feedback
Dec 2, 2025
Pleased with selection
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear you’re pleased with our selection. Our goal is to provide a wide range of options so you can find exactly what you need, and it’s great to know we’re meeting that expectat...
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Tatter
Site Experience Feedback
Dec 2, 2025
Found website. I prefer OEM parts so I used it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for choosing our site! We’re glad you found what you were looking for and appreciate your preference for OEM parts. Providing genuine, manufacturer-approved components is something we take pride in, so it’s great ...
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Dakota
Site Experience Feedback
Dec 2, 2025
It was fine
Overall Rating: 8
Would Shop Here Again: 5
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a fine one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
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KingTitan
Site Experience Feedback
Dec 2, 2025
Good easy to use
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
Kyle
Site Experience Feedback
Dec 2, 2025
Just entered model number and found parts really quick and easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that finding parts was quick and easy by entering your model number. Making the process simple and efficient is exactly what we aim for, and it’s great to know it ...
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Online Shopper
Site Experience Feedback
Dec 2, 2025
N/a
Overall Rating: 6
Would Shop Here Again: 7
Likelihood To Recommend: 6
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Please note that our survey is completely optional, so there’s no obligation to complete it.
E
Site Experience Feedback
Dec 2, 2025
Shipping is expensive on large orders, considerate storefront throw it in if over a threshold. If there was one it I wasn't informed to it’s existence during the process.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We understand that shipping costs can feel high, especially on larger orders, and we appreciate your perspective. While we strive to keep these fees as low as possible, they help...
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Chubby
Site Experience Feedback
Dec 2, 2025
It was quick and easy, I will recommend it to everyone
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found the process quick and easy. Your recommendation means a lot to us, and we appreciate you sharing your experience.
Online Shopper
Site Experience Feedback
Dec 2, 2025
Very easy and fast
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found our site easy to use and fast. Your experience matters to us, and we’re glad we could make things simple and efficient for you.
Lonzo
Site Experience Feedback
Dec 2, 2025
Hard to buy this part online. Spent too much time trying it. Thus popped up and viola
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re sorry to hear that finding and purchasing your part online took longer than expected. We’re always working to make the process as smooth as possible, and your comments help us iden...
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SHANTA
Site Experience Feedback
Dec 2, 2025
Espero no me falle
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hola, ¡Gracias por compartir tus pensamientos! Estamos seguros de que nuestro sitio le ayudará a encontrar lo que necesita. Para garantizar los mejores resultados, siempre recomendamos buscar con el número de modelo de su electrod...
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Jimithy
Site Experience Feedback
Dec 2, 2025
Great website
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 5
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear you enjoyed using our website. Your positive experience means a lot to us, and we look forward to continuing to provide you with a smooth and helpful experience wh...
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Rob
Site Experience Feedback
Dec 2, 2025
Parts select has what I need to get the job done.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that PartSelect had exactly what you needed to get the job done. Making repairs easier and more accessible is what we strive for, and it’s great to know we deliver...
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Jim
Site Experience Feedback
Dec 2, 2025
This website was easy to use, and had the product I was looking for.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that you found our website easy to navigate and that you were able to locate the product you needed. Your experience is exactly what we strive for, and we apprecia...
Read full response »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Quick process with discount code and fast shipping. Great.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear the process was quick and that you enjoyed using the discount code. It’s great to know your order arrived fast, speed and convenience are what we aim for. We appre...
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😁
Site Experience Feedback
Dec 2, 2025
😂
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your reaction! 😊 We’re glad our site brought a smile to your day. If there’s anything specific you enjoyed or found funny, we’d love to hear more, it helps us keep things engaging for everyone.
Rico41
Site Experience Feedback
Dec 2, 2025
My only source for parts and information
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that our site has become your go-to source for parts and information. Providing reliable resources and quality parts is exactly what we strive for, and it’s great ...
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Sossy44
Site Experience Feedback
Dec 2, 2025
Way too expensive
Overall Rating: 8
Would Shop Here Again: 5
Likelihood To Recommend: 4
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. Our pricing reflects the value of genuine OEM parts, and we strive to align with the manufacturer’s suggested retail pricing. Additionally, our prices take into account the ongoing costs...
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Big E
Site Experience Feedback
Dec 2, 2025
This was an extremely easy transaction
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that your transaction was extremely easy. Providing a smooth and hassle-free experience is always our goal, and it’s great to know we delivered that for you. We ap...
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Flash
Site Experience Feedback
Dec 2, 2025
Pretty easy to use and fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear you found the site easy to use and fast. Your experience matters to us, and it’s great to know we’re meeting your expectations.
Lori
Site Experience Feedback
Dec 2, 2025
It was fairly user friendly.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear you found the site fairly user-friendly. Your input helps us continue improving the experience for all our visitors. If you have any suggestions on what could make it ...
Read full response »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Fine
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a fine one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Online Shopper
Site Experience Feedback
Dec 2, 2025
You have no one to take your calls to get any help is not explainable. I ordered the light bulb to go with the socket and what light book costs $35 for oven, but you can't no fighter, so that's all the information you'll get
Overall Rating: 1
Would Shop Here Again: 2
Likelihood To Recommend: 3
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We understand how frustrating it can be when you’re unable to reach someone for assistance, and we truly appreciate you bringing this to our attention. Regarding the light bulb p...
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Butterbean01
Site Experience Feedback
Dec 2, 2025
Drawings are to small need to be able to blow up so numbers are legible
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We understand how important it is to clearly see the part numbers on our diagrams. To make the drawings larger and the numbers more legible, you can simply hover your cursor over the diagram, th...
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Chris
Post-Delivery Feedback
Dec 2, 2025
Disappointed with lack of brick and mortar store to purchase oven part but easy to access website saved a trip anyway and I have fought the on-line ordering system which is now the norm.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Eric
Site Experience Feedback
Dec 2, 2025
Excellent site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Once I found my part number if was pretty simple process
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Bill
Site Experience Feedback
Dec 2, 2025
Needed a dryer belt and easy to do with serial number
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Emilee
Site Experience Feedback
Dec 2, 2025
I had a very pleasant experience. Loved that I was able to email in and ask questions and actually be answered
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Parts look up was easy and accurate. Compared prices of parts to other merchants and prices were inline to what others were charging. Unfortunately had to pay for shipping but not a deal breaker. Overall a great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kelli
Site Experience Feedback
Dec 2, 2025
I had questions about two parts and on the chat was unable to answer questions and sent me to the manufacturer to get clarification. If the manufacturer would have honored both price match and the 10% off coupon I would have just ordered from them instead, but 10% on a $230 order is a lot of money!! Also, it’s hard to answer questions about whether I’d order again or recommend partselect before I’ve received the item.
Overall Rating: 8
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Grace
Site Experience Feedback
Dec 2, 2025
I think your shipping cost for an order that started out for $27 are a little steep. This is one small part that can’t cost more than a dollar or two to ship in my order is just about $38 shipping.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 2, 2025
Easy purchase
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »