PartSelect Reviews - 2,476 Post-Delivery Reviews - /10

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

Trust & Authority

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Post-Delivery Feedback - 2,476 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 13,434 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for PartSelect

Showing 2301 - 2350 of 15,910

Mona
Site Experience Feedback
Jan 10, 2026
Web site was easy to use, I have always been able to find the parts I was loooking for, prices are very affordable,love that videos are included to help with installation, I bought parts to fix my dishwasher and refrigerator this time, a few years back I bought parts to fix a different problem with the dishwasher and also parts for my stove installed them myself using your videos if I can do it anyone can. Thanks for making the whole process easy.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing this! We’re thrilled to hear that finding the parts you needed has always been straightforward and that our prices and how‑to videos have been helpful along the way. It’s great to know you were...
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C Horton
Site Experience Feedback
Jan 10, 2026
great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a great one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
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Runner30005
Site Experience Feedback
Jan 10, 2026
Easy to find and order the correct part for my washer with PartSelect. I went to manufacture's site and could not find the part. PartSelect saved me.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing this! We’re thrilled to hear you were able to quickly find the right washer part on our site, especially after having trouble locating it on the manufacturer’s page. Knowing that PartSelect mad...
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DL
Site Experience Feedback
Jan 10, 2026
Always had a good experience
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you always have a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything...
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Paul
Site Experience Feedback
Jan 10, 2026
Part price was 2- 3 times other vendors, but was not OEM. I do not particularly like paying for OEM parts unless necessary, but did not want to take the chance on it not fitting
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing this feedback with us. We understand how important it is to find the right balance between cost and confidence in fit, and we know pricing can sometimes feel high compared to non‑OEM alternatives. Our ...
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Jersey
Site Experience Feedback
Jan 10, 2026
The website was very easy to use, found what I needed to do repair
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear the website was easy to use and helped you quickly find what you needed for your repair. We appreciate you taking the time to let us know about your experience.
Rob
Post-Delivery Feedback
Jan 10, 2026
2 pieces were missing from box, looked like it had been crushed in shipping. But, customer service placed another order. I received it complete. Just wanted to make sure I was reimbursed for the second order. I can send back the extra pieces if needed. Thanks!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
GODUCKS
Site Experience Feedback
Jan 10, 2026
Very easy and stream lined
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for the wonderful feedback! We’re glad to hear the site was easy to use and everything felt streamlined for you. We appreciate you taking the time to share your experience with us!
Average Dad
Site Experience Feedback
Jan 10, 2026
Using this website is easier than installing the dryer belt.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for the great feedback! We’re glad to hear our website made things a little easier while you tackled that dryer belt. If you ever need help finding another part or walking through a repair, we’re always here to ma...
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Rick
Site Experience Feedback
Jan 10, 2026
Good experience. No problems!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Coolio
Site Experience Feedback
Jan 10, 2026
Easy to use. Parts in stock
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience with us! We’re glad to hear the site was easy to navigate and that the parts you needed were in stock. We appreciate you taking the time to leave your feedback!
DJ FARM
Site Experience Feedback
Jan 10, 2026
Easy
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had an easy one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
Read full response »
Bull
Site Experience Feedback
Jan 10, 2026
The purchase was simple to do. Everything was explained in detail. It was easy to find the part that I needed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience! We’re really glad to hear that the process felt simple and that the detailed explanations helped you find the exact part you needed. Making things easy and clear for our custom...
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Handy-woman
Site Experience Feedback
Jan 10, 2026
I was able to find the parts, easily add them to cart and complete my purchase with no issues. No glitches, no questioning whether my purchase went through. A good online purchase experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us! We're really glad to hear that finding your parts and completing your purchase was quick and hassle‑free. It’s great to know everything worked smoothly from start to fi...
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RK
Site Experience Feedback
Jan 10, 2026
I liked the auto-fill as I typed in the model number and could then choose from the options
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear the auto‑fill feature made it easier for you to find your model number. Our goal is to make the search process as quick and seamless as possible, so it’s great to know the too...
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Hog-hunter
Site Experience Feedback
Jan 10, 2026
As my first purchase here ever went good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for choosing us for your first purchase! We’re glad to hear everything went smoothly. We appreciate you giving us a try and hope your new item serves you well. If you ever need anything in the future, we’re here t...
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Don
Site Experience Feedback
Jan 10, 2026
Good web interaction
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for the great feedback! We’re glad to hear you had a smooth experience on our site. We appreciate you taking the time to share your thoughts with us.
Ward26
Site Experience Feedback
Jan 10, 2026
Great layout easy to locate parts and great prices
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for the wonderful feedback! We’re glad to hear the site was easy to navigate and that you found the parts you needed at a great price. We truly appreciate you taking the time to share your experience with us!
Ed
Post-Delivery Feedback
Jan 10, 2026
Easy to look up the part you need by brand and model. Timely delivery along with great price and quality. Thank you PartSelect.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bubba
Site Experience Feedback
Jan 10, 2026
Very helpful will order again
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind feedback! We’re glad to hear you found everything helpful, and we truly appreciate your continued trust in us. We look forward to serving you again soon!
Todd
Site Experience Feedback
Jan 10, 2026
Easy selections easy check out
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience with us! We’re thrilled to hear that the selections were easy to navigate and that checkout was a smooth process. We appreciate you choosing us and look forward to helping you again.
Nore
Site Experience Feedback
Jan 10, 2026
Good experience!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Izzy
Site Experience Feedback
Jan 10, 2026
Ok
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had an okay one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
Read full response »
Pete
Site Experience Feedback
Jan 10, 2026
Easy lookup and purchase.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience with us! We’re glad to hear the lookup and purchase process was easy for you. We appreciate you choosing us and hope your new part works perfectly for your needs.
Holephiller
Site Experience Feedback
Jan 10, 2026
15$ tacked on a 37$ part(maybe 8$ worth of parts) is frustrating.
Overall Rating: 6
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We're sorry to hear that the pricing felt frustrating, we understand how important it is for our customers to feel confident in the value they’re receiving. Our pricing reflects ...
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Bobbie
Site Experience Feedback
Jan 10, 2026
When I found the item I wanted to purchase, I couldn’t find the 10% code once it disappeared.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing this feedback with us. We're sorry the 10% discount code disappeared while you were shopping, that’s definitely frustrating, and we appreciate you letting us know. If this happens again or if you’ve al...
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Jim
Site Experience Feedback
Jan 10, 2026
Positive experience, I just ordered what was needed based on the part number.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your positive experience with us! We're glad to hear that ordering by part number made the process quick and straightforward for you. We appreciate you choosing our site and taking the time to leave fe...
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PainterPaul
Site Experience Feedback
Jan 10, 2026
I don’t like surveys, but I’m doing your survey because you said it’s possibly 100 bucks and I can sure use the money right now so hopefully will be as honest as I can and you’ll be true to your word thank you
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you for taking the time to share your thoughts with us, we really appreciate it. We want to clarify that the $100 offer you saw is provided by Bizrate, the independent survey company that hosts our feedback form. Part...
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Stinger
Site Experience Feedback
Jan 10, 2026
I like the parts sheets
Overall Rating: 8
Would Shop Here Again: 6
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for taking the time to share that with us! We’re really glad to hear you like the parts sheets. We work hard to make them clear and easy to use, so it’s great to know they’re helping. If there’s ever a specific mo...
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allycat
Site Experience Feedback
Jan 10, 2026
I like the way it is set up, not sure if my model was represented right. still found what I was looking for
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us! We’re glad to hear the site layout worked well for you and that you were still able to find the part you needed. If the model information didn’t look quite right, we appreciate y...
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Door handle screw
Site Experience Feedback
Jan 10, 2026
I need to replace the door handle and screw because Lowe’s installer damaged the screw when delivering new fridge. You no longer make the screw and no replacement for it!! I believe you are current selling a model with this same handle and screw! You have no suggestions for substitute part. No information about what parts I might need. This is NOT Customer Service! Very disappointed but I have Hope that we can fix this door.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing this with us, and we're really sorry for the frustration this situation has caused. To clarify, we don’t manufacture any appliances or hardware ourselves; we only sell the OEM parts that the manufactur...
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Jacm
Site Experience Feedback
Jan 10, 2026
Good experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Online Shopper
Post-Delivery Feedback
Jan 10, 2026
We will be putting part We ordered in Microwave today, hoping this fixes issues 😄
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Guy
Site Experience Feedback
Jan 10, 2026
You offered a 10% discount and I copied the code and it kept on rejecting the code. I didn’t like that. Here’s the code that was on my order to copy and place: DEAL-849343326.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for letting us know about the trouble you had with the discount code. We're really sorry the code DEAL‑849343326 kept getting rejected, that’s definitely not the experience we want for you. We’ve gone ahead and re...
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Joe-b
Site Experience Feedback
Jan 10, 2026
No problems with site. Easy to understand.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re really glad to hear the site was easy to use and everything went smoothly for you. We appreciate you taking the time to share your experience with us.
Artie
Post-Delivery Feedback
Jan 10, 2026
3day delivery was not met and i paid extra for that
Overall Rating: 5
Would Shop Here Again: 4
Likelihood To Recommend: 4
On Time Delivery: 3
Customer Support: 3
Full ratings for this review »
Tom
Post-Delivery Feedback
Jan 10, 2026
I received double what I ordered.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Briar
Site Experience Feedback
Jan 10, 2026
It was great. Simple and easy. Quick. How I like it.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us! We’re thrilled to hear everything was simple, quick, and easy for you. That’s exactly what we aim for, and it’s great to know we hit the mark. We appreciate you choosin...
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Red Bird
Post-Delivery Feedback
Jan 10, 2026
I needed a new pan for my electric roaster. I searched every where. Finally found PartSelect. Easy online ordering and my pan arrived fast.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 10, 2026
Part was not the right one and we had been without washer for over a week and went and bought a new washer
Overall Rating: 3
Would Shop Here Again: N/A
Likelihood To Recommend: 4
On Time Delivery: 10
Customer Support: 7
Full ratings for this review »
Mickey
Post-Delivery Feedback
Jan 10, 2026
Easy to place order, searching for replacement parts was spot on. If you are looking to replace parts this is the site to go.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 10, 2026
Would need to run into a problem to have a complaint
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear everything has gone smoothly so far. If you ever do run into a question or need a hand with anything, we’re always here and ready to help.
Donald
Site Experience Feedback
Jan 10, 2026
Overall, it was excellent other than the price. I thought was high for all the more you're getting Can occur that can be severe eye problem
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We’re glad to hear that your overall experience was excellent, and we truly appreciate you taking the time to let us know how you felt about the pricing. Our pricing reflects the...
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JB
Site Experience Feedback
Jan 9, 2026
Would be nice if you had a discount for military personnel.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We truly appreciate your support and understand how valuable military discounts are. While we don’t currently offer a specific military discount, we do provide a 10% savings when you sig...
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Nurse Vicki
Post-Delivery Feedback
Jan 9, 2026
My item had not arrived, but l couldn’t remember the date l ordered it. I tried various ways to look it up, but couldn’t find the date it was ordered, the price l paid, or the tracking info pertaining to the item. (I did not have an email with the ordering info for some reason.) I checked the USPS Informed Delivery app, but the item wasn’t listed as moving through the network or that it had been delivered. I checked the UPS and FedEx apps and the item didn’t show up in either of those apps. It made me think that maybe my order didn’t go through. It was frustrating, but perhaps the problem was that l’m not that computer savvy. So l decided to wait a few more days to see if it would turn up, and decided that l would try to call customer service the next time l tried to make contact, but the item arrived before l had checked back- so l was relieved that the order did go through. This was my third purchase on your site, and the ordering process is so easy- l love it! I’m a 66 year-old retired nurse (female) with limited computer skills, and my 30 year-old dishwasher has a soap dispenser that hasn’t worked for months (or maybe years.) I replaced the visible soap dish spring some time ago, and the door worked for a couple of weeks and then quit working again. I checked the internet trying to troubleshoot, and found a video about replacing a door latch assembly, so l ordered the door latch. When l took the door of the diswasher apart to replace the latch, l found that there was a rusted and broken inner spring that needed to be replaced first, hence my third order from PartSelect. I have my fingers crossed that l can follow the next video l found that shows how to replace the spring inside the door assembly.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Hi-Rise
Site Experience Feedback
Jan 9, 2026
So far.. so good!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear everything has been going smoothly so far. If anything comes up as you continue using the site, we're here to help.
MD
Site Experience Feedback
Jan 9, 2026
Very sayisfied
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear you were very satisfied with your experience on our site. We appreciate you taking the time to share your thoughts with us.
Joe Bob
Site Experience Feedback
Jan 9, 2026
Quick and easy
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a quick and easy one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anythi...
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JayD
Site Experience Feedback
Jan 9, 2026
Could not tell if part was in stock otherwise very good
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! I’m glad to hear the rest of your experience was very good. On each part page, the stock status is displayed clearly whenever an item is available, so we’re sorry if that wasn’t easy to spot dur...
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SS
Site Experience Feedback
Jan 9, 2026
Hard to decipher the product description, especially because the product I was looking for did not have an image available . But eventually I DID find what I was looking for that I couldn’t get on any other site.
Overall Rating: 5
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for taking the time to share this feedback. We're sorry to hear that the product description was hard to interpret and that the lack of an image made things more challenging. We know how helpful photos can be, and...
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