PartSelect Customer Reviews

PartSelect is an active partner in the Bizrate network. Verified buyer ratings and reviews will appear here as they are collected.

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PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

Trust & Authority

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Post-Delivery Feedback - 2,336 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 12,537 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for PartSelect

Showing 6251 - 6300 of 14,873

Lisa
Site Experience Feedback
Nov 12, 2025
Good help, I think $60 for a plastic bin is horrible price tho
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback, we’re glad to hear you found our site helpful! We understand that pricing can be a concern, especially for items like plastic bins. Our pricing reflects the value of genuine OEM parts and aligns...
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Theo67
Site Experience Feedback
Nov 12, 2025
Had the part I needed. I found ti right away and ordered it. Shipping is a little higher than many other sites.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear you found the part you needed quickly and were able to place your order without any trouble. Most of our shipping options include tracking numbers provided by the carriers, wh...
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Charlie
Site Experience Feedback
Nov 12, 2025
Surprisingly quick and easy, I've been putting looking for this part for several months now with no luck, afraid of buying the wrong part and not being able to return it if I did. I'm disabled and not able to go to the store to actually look at the product. Ur site was VERY precise! I didn't, however receive my 10% discount that I was supposed to receive. I am still owed this!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're really glad to hear that our site made it easy for you to find the part you’ve been searching for, especially after such a long and frustrating hunt. We understand how important ...
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LAF
Site Experience Feedback
Nov 12, 2025
Easy to navigate website- reasonably priced products - good product description
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're glad to hear that you found the website easy to navigate and our product descriptions helpful. It's great to know our pricing feels reasonable too, that’s exactly the experience ...
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Badass
Site Experience Feedback
Nov 12, 2025
It was great easy to find what I needed great place
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for the kind words! We're thrilled to hear that you found everything you needed with ease. It's great to know the site worked well for you, your feedback means a lot to us!
HH
Post-Delivery Feedback
Nov 12, 2025
Good selection on parts but way! Overpriced.
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 7
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear you found our site easy to navigate. Regarding pricing, our costs reflect the value of genuine OEM parts, and we strive to align with the manufacturer’s suggested ret...
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N/a
Site Experience Feedback
Nov 12, 2025
Quick
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thanks so much for your feedback! We're glad to hear your experience was quick, that’s exactly what we aim for. If there’s anything specific that made it stand out, we’d love to know so we can keep doing more of it.
Dick
Site Experience Feedback
Nov 12, 2025
Dick
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for visiting our site. We really appreciate your business. Just a note, our survey is not mandatory.
J955
Site Experience Feedback
Nov 12, 2025
Easy to use site. Will recommend it to anyone who needs parts
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're thrilled to hear that you found the site easy to use and that you'd recommend it to others. We work hard to make the parts search and ordering process as smooth as possible, so i...
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A&S W.
Site Experience Feedback
Nov 12, 2025
The whole experience was great! The product information could be better. It would be very helpful to tell more information about the Ice Crusher. The reason for the order is because the Ice Crusher feature on our fridge completely failed and we started getting plastic chunks in our crushed ice, then the entire crushing unit completely disintegrated.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 12, 2025
Very fast delivery accurate parts identified and correct order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Deepdish3000
Site Experience Feedback
Nov 12, 2025
Your search engine is quite good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're glad to hear you found the search engine easy to use, it’s great to know it’s helping customers like you find what they need quickly. We appreciate you taking the time to share y...
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Online Shopper
Site Experience Feedback
Nov 12, 2025
Fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thanks so much for your feedback! We're glad to hear you found the site fast, speed and ease of use are exactly what we aim for. If there's anything else you'd like to share about your experience, we're always listening.
Sloc
Site Experience Feedback
Nov 12, 2025
The website is fine. The pricing seems excessively high for a couple of plastic parts.
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We understand that pricing can be a concern, especially for smaller components. Our pricing reflects the value of genuine OEM parts, and we strive to align with the manufacturer’s suggested reta...
Read full response »
Online Shopper
Site Experience Feedback
Nov 12, 2025
Ok
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had an okay one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
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CSB73
Site Experience Feedback
Nov 12, 2025
No issues with the website. Navigation was straight forward.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear that you found the website easy to navigate and had no issues during your visit. We appreciate you taking the time to share your experience.
Anna
Site Experience Feedback
Nov 12, 2025
It was easy to order but didn't like having to pay that much for standard shipping.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We're glad to hear that placing your order was easy! We understand that shipping costs can be a concern. Most of our shipping options include tracking numbers provided by the carriers, which all...
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No Name
Site Experience Feedback
Nov 12, 2025
Could not believe that basically same part was almost $5 more than the other. One was left and one right.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We understand how surprising it can be to see a price difference between two parts that appear similar at first glance. In this case, the right-side bin is designed with a deeper profile, which ...
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Online Shopper
Site Experience Feedback
Nov 12, 2025
Easy to navigate
Overall Rating: 7
Would Shop Here Again: 6
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear you found the site easy to navigate, that’s exactly what we aim for. We appreciate you taking the time to share your experience!
JB
Site Experience Feedback
Nov 12, 2025
It was a pleasant experience, very straight forward.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're glad to hear your experience was pleasant and that everything felt straightforward. We work hard to make the process as smooth as possible, and it's great to know that came throu...
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Online Shopper
Site Experience Feedback
Nov 12, 2025
Easy to use website
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear you found the website easy to use. We appreciate you taking the time to share your experience with us.
CTD
Site Experience Feedback
Nov 12, 2025
All went well.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear everything went well with your experience. We appreciate you taking the time to let us know.
DeeJay
Site Experience Feedback
Nov 12, 2025
Easy to use. Disappointed that shipping not included especially for cost of order.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback, we’re glad to hear you found the site easy to use. We understand your disappointment regarding shipping not being included, especially on higher-value orders. While we strive to keep shipping co...
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David
Site Experience Feedback
Nov 12, 2025
Easy to use. I’ve used this site before and it was a good experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We're thrilled to hear that you've had a good experience with our site and found it easy to use. We appreciate your continued trust and look forward to helping you again whenever you n...
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Jerry
Site Experience Feedback
Nov 12, 2025
Easy to find part with using part number sad model number.Quick easy check out
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your review! We're glad to hear that using the part number and model number made it easy to find what you needed, and that checkout was quick and simple. We appreciate you taking the time to share your experie...
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Littlejon598
Post-Delivery Feedback
Nov 12, 2025
The part came defective but the Part Select team helped resolve the issue and am now awaiting the replacement which so long as all goes well would be a direct fit and success
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: 8
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We understand how important it is to see the full cost upfront. On our site, taxes are calculated based on your shipping address since shipping charges are also taxable in many regions. ...
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Captain
Site Experience Feedback
Nov 12, 2025
Everything was a easy process.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear the process was easy for you. We work hard to make everything as smooth and straightforward as possible, so it's great to know that came through in your experience.
Online Shopper
Site Experience Feedback
Nov 12, 2025
Great no problems
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a great one, with no problems! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there...
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Gavedissian
Site Experience Feedback
Nov 12, 2025
Website was easy to navigate. Competitive prices. S/H was pricey.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear you found our website easy to navigate and our prices competitive, that’s exactly what we strive for. Regarding shipping and handling, most of our shipping options include tra...
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Rod
Site Experience Feedback
Nov 12, 2025
Thanks
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your kind words! We’re glad you stopped by and appreciate you taking the time to share your feedback.
Charlie K
Site Experience Feedback
Nov 12, 2025
Trying to order a replacement knob for my electric range. Trying to match part numbers on inside of knob didn’t match but I entered the correct model number.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We understand how confusing it can be when the part number inside the knob doesn’t match what you're seeing online. Fortunately, by entering your range’s model number, you’re taking the right ap...
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E.J.M.
Post-Delivery Feedback
Nov 12, 2025
Everything was excellent. 👍👌
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2025
Easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
NYC anon
Site Experience Feedback
Nov 12, 2025
Good and easy experience. I wish the shipping wasn’t so expensive
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Joyce
Site Experience Feedback
Nov 12, 2025
User friendly and easy to find parts.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bunker
Post-Delivery Feedback
Nov 12, 2025
I needed a specific light for my refrigerator freezer. It’s a very unique part and I was successfully able to get it on your website and very pleased with the process.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
John
Post-Delivery Feedback
Nov 12, 2025
I ordered a door handle and was delivered within 7 days
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re glad to hear that the diagrams make ordering easier for you. Our goal is to provide clear visuals so you can quickly find the exact parts you need. If there’s anything else we can ...
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Ghvac
Post-Delivery Feedback
Nov 12, 2025
Good company overhaul
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Science Dork
Site Experience Feedback
Nov 12, 2025
I love the % given as to the likelihood that a specific part will fix a given symptom. I love the repair videos and the other customers' reviews. There are not enough good things that i can say about partselect. I tell everyone that i know that can use yalls products and services. My dad, a master machinist on offshore rig air compressors, was interested in my dryer repair and saw that i was using y'all's website to look at schematics and the corresponding repair video. For the 1st time EVER he did not question my repair plan nor did he take over my project, in part or in whole. He just watched. A few times he asked to rewind a portion of the video or to enlarge a area of the parts diagram. I finally felt like a big girl! Thank u PartSelect.com!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nickname
Site Experience Feedback
Nov 11, 2025
It was good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2025
Worked hope it is what I need
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
Nate
Site Experience Feedback
Nov 11, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
N/A
Site Experience Feedback
Nov 11, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Rjp
Site Experience Feedback
Nov 11, 2025
Helpful
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad you found the site helpful.
Online Shopper
Site Experience Feedback
Nov 11, 2025
All good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had an all good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we...
Read full response »
Hazard
Site Experience Feedback
Nov 11, 2025
Would be nice to be able to just re order.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We understand how convenient it would be to have a simple re-order option, and we’re always looking for ways to improve the experience. If you're ordering water filters, we do offer a subscripti...
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Rosie
Site Experience Feedback
Nov 11, 2025
First attempt with part number, part not found. Second attempt: model number of Refrigerator then with parts breakdown was able to then put in the part number and was able to order
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience with our site. We’re glad to hear that you were ultimately able to locate and order the part you needed using your refrigerator’s model number and the parts breakdown. We understand how...
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Skeeter
Site Experience Feedback
Nov 11, 2025
Part costs seem high for what I am getting. Shipping costs are way more than I want to pay.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We understand that pricing and shipping costs are important considerations when making a purchase. Our pricing reflects the value of genuine OEM parts, and we strive to align with the manufactur...
Read full response »
Matteo
Site Experience Feedback
Nov 11, 2025
Easy use hopefully part is correct and everything goes smooth
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thanks so much for your feedback! We're glad to hear the site was easy to use. Since you searched using your model number, the part you selected is a guaranteed fit, so you're all set for a smooth repair. We appreciate you ...
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Dishwasher Parts Made Simple
Site Experience Feedback
Nov 11, 2025
Easy to determine what I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We're glad to hear that navigating the site made it easy to find what you needed. We work hard to keep things clear and straightforward, so it's great to know that came through in your experienc...
Read full response »