PartSelect Reviews - 2,466 Post-Delivery Reviews - /10

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.

PartSelect Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

8 years

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Post-Delivery Feedback - 2,466 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 13,375 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for PartSelect

Showing 4951 - 5000 of 15,841

Bev
Site Experience Feedback
Nov 30, 2025
It was easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had an easy one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
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Chewy
Post-Delivery Feedback
Nov 30, 2025
Navigating the web site to locate the replacement part for my washing machine pump was straightforward. Pricing was clearly marked and reasonable. Instructions for replacement were easily found online. The check out experience was simple, and tracking information provided. Part once received was as described and works perfectly (so far, I just installed it). Very happy with the PartSelect shopping experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2025
easy to navigate
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found our site easy to navigate. Making your experience smooth and straightforward is always our goal, and it’s great to know we’re on the right track. We appreci...
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Jon O.
Site Experience Feedback
Nov 30, 2025
I come here because of the model number search with videos and technical drawings. You support regular people trying to just live our lives. Thanks.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing this! We’re thrilled to hear that our model number search, videos, and technical drawings are making a difference for you. Our goal is to provide clear, helpful resources so everyone can feel c...
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Why does it have to be confusing
Site Experience Feedback
Nov 30, 2025
Easy to find and order parts. I had trouble checking out. Options on shipping, discounts, etc were confusing to me.
Overall Rating: 7
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We’re glad to hear that finding and ordering parts was easy for you, that’s exactly what we aim for. We’re sorry to hear that the checkout process and options for shipping and di...
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Nope
Site Experience Feedback
Nov 30, 2025
It was easy to find the part and verify that I was ordering the right part.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that finding the part and confirming it was the right one was easy for you. Making the process simple and accurate is exactly what we aim for, and it’s great to know t...
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Bob
Post-Delivery Feedback
Nov 30, 2025
Seems WAY too expensive for what I got
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: 5
On Time Delivery: 5
Customer Support: 6
Full ratings for this review »
Tize
Site Experience Feedback
Nov 30, 2025
It a great
Overall Rating: 10
Would Shop Here Again: 7
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a great one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can...
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Joe F
Site Experience Feedback
Nov 30, 2025
The website was easy to find, use and I will use it again if I have the need for replacement parts. The only thing I’d suggest looking into would be the ability to create an account with your website so that I could say I have such and such fridge or xyz washing machine and you guys could have the products that I own already associated to me - but this is not a need - just a suggestion on how to drum up more business. Thanks for your time and have a good day
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
our fav diana
Site Experience Feedback
Nov 29, 2025
It was very good and easy to navigate. With all their accessibility’s it is very easy to find and check all of the supply’s needed and being looked for!.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found our site easy to navigate and that the accessibility features made it simple to locate the supplies you needed. Your experience is exactly what we aim for, ...
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Michael
Site Experience Feedback
Nov 29, 2025
Easy and quick
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found the process easy and quick. Your experience is exactly what we aim for, and we appreciate you taking the time to share it with us.
Nrdc
Site Experience Feedback
Nov 29, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your experience with us, we're thrilled to hear you had a good one! Your feedback means a lot and helps us continue to improve and provide the best possible service. If there's anything we can ...
Read full response »
Online Shopper
Site Experience Feedback
Nov 29, 2025
Parts were easy to find, reasonable prices and overnight shipping!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that finding parts was easy and that our pricing and overnight shipping met your expectations. Your experience is exactly what we strive for, and we appreciate you...
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JS
Post-Delivery Feedback
Nov 29, 2025
Was very easy to find each and every part through their diagram breakdown, once I found one part it would recommend other related ones which were all what I need from the start. I was a bit unsure on ordering one part , should have called first before ordering, I didn't, when it was delivered part didn't match part inwas replacing, called, staff found my order without any help from myself, went over everything confirming they were all correct, and explained that visual differences we due to manufacture changing part 5 times as of now. Parts all fit, fixed my washer like new even though I replied few additional parts that may or may not been bD, so glad I did, for less than the diagnostic fee of repairman I fixed it all myself for less than half it would have been for then to come inspect it. Oh I forgot to mention the amazing video on most part showing the break down, removal and replacement of most parts. And the tools needed for that job. Excellent, customer service, excellent products, top quality, very cost effective and definitely much more affordable that a new appliance or repairman.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2025
Good experience buying from this site.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear you had a good experience shopping with us. Your satisfaction means a lot to us, and we look forward to serving you again whenever you need us.
B
Site Experience Feedback
Nov 29, 2025
Part was easy to find, with pricing
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that finding the part and checking pricing was easy for you. Making the process simple and straightforward is something we strive for, and it’s great to know it worked well fo...
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AuntJ
Site Experience Feedback
Nov 29, 2025
Love the instructional videos. Parts are easy the fine. Really like the describe the symptoms
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for your feedback! We’re thrilled to hear that you found the instructional videos helpful and that locating parts on our site was easy. It’s great to know that the symptom descriptions are making a differe...
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Froy
Site Experience Feedback
Nov 29, 2025
Really easy to find because of the exploded print. I’m just hoping it fits, since there is no actual dimensions of the product.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear the exploded diagram made finding your part easy. To give you peace of mind, the part you selected is guaranteed to fit because it was chosen using your exact model number dur...
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Online Shopper
Site Experience Feedback
Nov 29, 2025
It was easy ordering
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that placing your order was easy. Providing a smooth and hassle-free experience is important to us, and it’s great to know we met that expectation. We appreciate your ...
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Gerb
Site Experience Feedback
Nov 29, 2025
Website is easy to use and find what you need.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that you found our website easy to navigate and that it helped you quickly find what you needed. Your experience is exactly what we strive for, and we appreciate y...
Read full response »
Online Shopper
Site Experience Feedback
Nov 29, 2025
I was able to identify what part I needed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that you were able to identify the part you needed. Making it easy to find the right part is exactly what we aim for, and it’s great to know the site worked well for y...
Read full response »
Myheadhurts
Site Experience Feedback
Nov 29, 2025
I originally came to the site hoping to order a whole oven door, but I guess that is not an option anywhere.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback. We understand how convenient it would be to order a complete oven door as a single part. Unfortunately, most manufacturers only make individual components, such as the glass, handle, and...
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FlashOmatic
Site Experience Feedback
Nov 29, 2025
Purchase was easy.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that your purchase experience was easy. We appreciate you choosing us and look forward to serving you again.
Processor friendly
Site Experience Feedback
Nov 29, 2025
Very easy to find the part I needed and order it. Thank you!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that finding and ordering your part was quick and easy. Making the process simple and hassle-free is exactly what we aim for, and it’s great to know we hit the mark for yo...
Read full response »
Honey
Site Experience Feedback
Nov 29, 2025
Hoping this part fixes my problem.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your order! We hope the part resolves the issue for you. If you need any tips for installation or troubleshooting, our support resources are always available to help. We appreciate you choosing us and look for...
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Rumbeaux
Site Experience Feedback
Nov 29, 2025
Website did not specify power rating of new part. Would have been nice to see that. Overall very good experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We appreciate you pointing that out. When you searched using your model number, the part you ordered is a guaranteed OEM replacement. That means it’s designed to match the original specification...
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Jim
Site Experience Feedback
Nov 29, 2025
Fast easy find for a part
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re glad to hear that finding your part was fast and easy. Making the search process simple and efficient is something we work hard on, and it’s great to know it helped you get what you needed...
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Online Shopper
Site Experience Feedback
Nov 29, 2025
I love your website but hate tbe shipping charges.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear you love our website, it means a lot to us. We understand that shipping costs can be frustrating, and your input helps us review and improve our processes. We trul...
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Billy
Site Experience Feedback
Nov 29, 2025
Found part I needed fast and ordering was only maybe a few minutes
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear you found the part quickly and that the ordering process was fast and easy. Making it simple for our customers to get what they need is exactly what we aim for, an...
Read full response »
Online Shopper
Site Experience Feedback
Nov 29, 2025
It was easy and quick. I found my part that I needed and ordered it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that finding and ordering your part was quick and easy. Providing a smooth experience is always our goal, and it’s great to know we delivered that for you. We appreci...
Read full response »
Dottie77
Site Experience Feedback
Nov 29, 2025
Shipping was a little high priced but all other parts of the online shopping experience at PartsSelect was phenomenal. I appreciate how easy it is to find what part goes with what model numbers. I will shop online here again and again to get all the parts I need! Thanks so much! Keep up the great work! :)
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you so much for sharing your feedback! We’re thrilled to hear that you found our site easy to navigate and that locating the right parts for your model was a smooth experience. Your kind words mean a lot to us, and w...
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AM
Site Experience Feedback
Nov 29, 2025
My overall experience on the website was easy and fast. I was able to locate the peice part I need and order it quickly.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that your experience on our website was easy and fast, and that you were able to quickly find and order the part you needed. Providing a smooth and efficient proce...
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Dean
Site Experience Feedback
Nov 29, 2025
I’ve ordered from you before and felt good about doing it again. You seem to have any of the parts I’ve needed in the past.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that you’ve had positive experiences with us and felt confident ordering again. Knowing that we’ve been able to provide the parts you’ve needed in the past means a...
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GAR
Site Experience Feedback
Nov 29, 2025
It was fairly easy to navigate the site and find the parts I needed the check out promo code was the hardest thing about it.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re glad to hear that navigating the site and finding the parts you needed was easy. We appreciate your note about the promo code during checkout, it’s helpful for us to know where we ...
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Redbird
Site Experience Feedback
Nov 29, 2025
I just wish you had top rack also and I hope this works or should I have bought a new dishwasher I hope I said the right thing
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us! We completely understand how important it is to have all the parts you need for your dishwasher. Unfortunately, the manufacturer has discontinued the upper rack for this model, w...
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Chrissy
Site Experience Feedback
Nov 29, 2025
It was ok I ordered the part I think I need for my dishwasher I’m hoping I can return anything I do not need for a refund I’m really broke
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your order and for sharing your feedback with us. We understand how important it is to get the right part, and we want you to feel confident about your purchase. If you find that the part isn’t needed, our ret...
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Lyman
Site Experience Feedback
Nov 29, 2025
Everything went great. Was able to easily identify parts and place order.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found it easy to identify the parts you needed and complete your order. Making the process simple and efficient is exactly what we aim for, and it’s great to know...
Read full response »
Online Shopper
Post-Delivery Feedback
Nov 29, 2025
I have ordered from Part Select previously and was very pleased, so when I needed knobs for my stove, I returned to Part Select one again. It was a bit tricky finding the parts on their website, but once I found them, I had no difficulty completing the order. The parts came quickly and were easily installed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Patemert
Post-Delivery Feedback
Nov 29, 2025
Everything went well.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Shelly
Site Experience Feedback
Nov 29, 2025
It’s good I like the you tube videos for instructions to install.
Overall Rating: 7
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Leo
Site Experience Feedback
Nov 29, 2025
Overall easy to use. Diagrams were helpful
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2025
Not delivered yet
Overall Rating: 6
Would Shop Here Again: 6
Likelihood To Recommend: 6
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback. We see that your order has just shipped today, so it’s on its way to you. Delivery times can vary depending on the carrier and location, but you’ll be able to track its progress using the tracki...
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Kavin
Site Experience Feedback
Nov 29, 2025
Every thing was a breeze. I'm happy.
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We’re thrilled to hear that everything went smoothly and that you’re happy with your experience. Your satisfaction means a lot to us, and we appreciate you taking the time to let us know...
Read full response »
Online Shopper
Site Experience Feedback
Nov 29, 2025
Depends on how fast I get the product
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We understand that timely delivery is important, and we work hard to process and ship orders as quickly as possible. Once your order has shipped, you’ll receive tracking details so you c...
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SOJ1
Site Experience Feedback
Nov 29, 2025
Website was very easy to navigate and great pictures of items
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
From PartSelect
Hello, Thank you for your feedback! We’re thrilled to hear that you found our website easy to navigate and that the product images were helpful. Providing clear visuals and a smooth browsing experience is something we work hard on...
Read full response »
Online Shopper
Site Experience Feedback
Nov 29, 2025
I wish your price matching was easier, and not a request. I called in to order, hoping they would match the price, but that’s not how you do it
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We understand that having a simple and straightforward price match process is important, and we’re sorry to hear that it felt inconvenient for you. Currently, our price matching ...
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Buddah
Site Experience Feedback
Nov 29, 2025
I found what I needed very fast. The site's search engine facilitated that and got me to the right spot. I saw it had a small discount which included another coupon code which was great. Yet, the shipping cost was pretty high, so I shopped elsewhere before settling on my purchase. I decided a $3 savings was not worth the shipping arrival time. Otherwise, I would not have bought the part.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback with us. We’re glad to hear that our search feature helped you find what you needed quickly and that the discount options were a plus. We understand that shipping costs and delivery times...
Read full response »
Mike S.
Post-Delivery Feedback
Nov 29, 2025
They had the part, the price was good, the special shipping was reasonable and it arrived on time.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Hug726
Site Experience Feedback
Nov 29, 2025
Prices are a lil more than online parts, but I guess you get what you pay for. The parts I bought online I had to purchase 3 times because they failed, but so far your parts are lasting. Example, I paid 120 dollars for your parts but only paid 28 dollars for the online parts (made in china) . Enter the model number and the list of parts are right there, no cross referencing which is super nice
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 7
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your experience! We truly appreciate your feedback. While our prices may be higher than some online options, we focus on quality and reliability. As you mentioned, the parts you purchased from us have ...
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Online Shopper
Site Experience Feedback
Nov 29, 2025
On a scale of 1-10 I give it a 7.
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
From PartSelect
Hello, Thank you for sharing your feedback! We appreciate you taking the time to rate your experience with us. A score of 7 tells us we’re doing well, but there’s still room to make things even better. Your input helps us focus on...
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