PacSun Reviews - 1 Post-Delivery Reviews - /10

PacSun.com is a leading guys and girls apparel retailer for the Generation Y market, with roots in the surf, skate and snowboard youth culture. The sitefeatures an extensive selection of casual, active apparel, footwear and accessories from popular brands like Hurley, Quiksilver, Roxy, Billabong, O'Neill, Etnies, Independent and Dcs.

PacSun Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2003 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 1 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

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Likelihood To Recommend:

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Site Experience Feedback - 0 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

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Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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