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overstockArt.com Reviews - 237 Reviews - 9.1/10

Jan 11, 2025
overstockArt.com is an American online retailer and distributors of wall decor. They specialize in handmade oil paint reproductions of famous artists such as Vincent van Gogh, Claude Monet, Pierre-Auguste Renoir, etc. OverstockArt.com offers more than 60,000 paintings and 100,000 wall decor combinations to choose from in stock at all times.

overstockArt.com Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.7 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%81%

Neutral

14%16%

Negative

3%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for overstockArt.com

Showing 1 - 20 of 237

Online Shopper

Site Experience Feedback

Jan 04, 2025

I have dollars I wanted to use in rewards, but was given NO opportunity to use online. I called and was told unless I purchased online some discounts would not apply. Very difficult to maneuver

Markie

Site Experience Feedback

Dec 17, 2024

Love the website; clear and easy to use.


Post-Delivery Feedback

Jan 03, 2025

Very satisfying experience and very pleased with the painting. A very special addition to my home. There was a slight delay in shipping, but customer service was quick to check it out and made sure I knew the correct delivery date:

Ronkansas

Site Experience Feedback

Jan 02, 2025

Wanted deferent frame but it was three times the cost of the one I purchased.

WalterGoggins

Site Experience Feedback

Jan 01, 2025

Good value for the price. Quality product.

Online Shopper

Site Experience Feedback

Jan 01, 2025

Was a little awkward entering billing address different from shipping. The site automatically checked the same as shipping address and I had to repeat the process more than once.

Miss Bud

Site Experience Feedback

Dec 10, 2024

I love my miniatures! So beautiful and the perfect size!

Eleanor

Site Experience Feedback

Dec 15, 2024

As usual, excellent experience


Post-Delivery Feedback

Jan 01, 2025

Painting arrival delayed due to backlog of artist, even though initial promise on website was within about a week.

Tracy

Site Experience Feedback

Dec 31, 2024

I like the frames

Amy

Site Experience Feedback

Dec 30, 2024

I have multiple pieces from Overstockart and love every single one. The art adds such a special touch.

Online Shopper

Post-Delivery Feedback

Dec 29, 2024

I reached out via email to inform customer support my order was missing the frame that was included in my purchase and was never contacted about my complaint.

Online Shopper

Site Experience Feedback

Dec 28, 2024

Great experience

Kate

Site Experience Feedback

Dec 28, 2024

Wonderful

Steve

Site Experience Feedback

Dec 28, 2024

Very pleasant experience, easy and user friendly.

Larisa

Site Experience Feedback

Dec 27, 2024

This is my first big purchase, I am looking forward to get the shipment, will be alert on getting the shipment on time and in one piece.

Fran

Site Experience Feedback

Dec 27, 2024

Very satisfied

opie

Site Experience Feedback

Dec 16, 2024

frames could use more details....such as "no glass"


Post-Delivery Feedback

Dec 26, 2024

I thought I ordered the product with a frame it was the same price as the galley wrap...either I got confused on the site or the wrong one as sent :(

Robbie

Site Experience Feedback

Dec 26, 2024

Great. Very easy to navigate

Ken

Site Experience Feedback

Dec 25, 2024

The paintings are great.

Tru

Site Experience Feedback

Dec 17, 2024

Nice website

Holly

Site Experience Feedback

Dec 17, 2024

๐Ÿ‘ good