overstockArt.com Reviews - 237 Reviews - 9.1/10
overstockArt.com Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 81% |
Neutral | 14% | 16% |
Negative | 3% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for overstockArt.com
Showing 1 - 20 of 237
Online Shopper
Site Experience Feedback
Jan 04, 2025
I have dollars I wanted to use in rewards, but was given NO opportunity to use online. I called and was told unless I purchased online some discounts would not apply. Very difficult to maneuver
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review ยป
Markie
Site Experience Feedback
Dec 17, 2024
Love the website; clear and easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Markie
Post-Delivery Feedback
Jan 03, 2025
Very satisfying experience and very pleased with the painting. A very special addition to my home. There was a slight delay in shipping, but customer service was quick to check it out and made sure I knew the correct delivery date:
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review ยป
Ronkansas
Site Experience Feedback
Jan 02, 2025
Wanted deferent frame but it was three times the cost of the one I purchased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
WalterGoggins
Site Experience Feedback
Jan 01, 2025
Good value for the price. Quality product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Jan 01, 2025
Was a little awkward entering billing address different from shipping. The site automatically checked the same as shipping address and I had to repeat the process more than once.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Miss Bud
Site Experience Feedback
Dec 10, 2024
I love my miniatures! So beautiful and the perfect size!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Eleanor
Site Experience Feedback
Dec 15, 2024
As usual, excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Eleanor
Post-Delivery Feedback
Jan 01, 2025
Painting arrival delayed due to backlog of artist, even though initial promise on website was within about a week.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review ยป
Tracy
Site Experience Feedback
Dec 31, 2024
I like the frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Amy
Site Experience Feedback
Dec 30, 2024
I have multiple pieces from Overstockart and love every single one. The art adds such a special touch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Post-Delivery Feedback
Dec 29, 2024
I reached out via email to inform customer support my order was missing the frame that was included in my purchase and was never contacted about my complaint.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Dec 28, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Kate
Site Experience Feedback
Dec 28, 2024
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Steve
Site Experience Feedback
Dec 28, 2024
Very pleasant experience, easy and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Larisa
Site Experience Feedback
Dec 27, 2024
This is my first big purchase, I am looking forward to get the shipment, will be alert on getting the shipment on time and in one piece.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Fran
Site Experience Feedback
Dec 27, 2024
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
opie
Site Experience Feedback
Dec 16, 2024
frames could use more details....such as "no glass"
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
opie
Post-Delivery Feedback
Dec 26, 2024
I thought I ordered the product with a frame it was the same price as the galley wrap...either I got confused on the site or the wrong one as sent :(
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review ยป
Robbie
Site Experience Feedback
Dec 26, 2024
Great. Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Ken
Site Experience Feedback
Dec 25, 2024
The paintings are great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Tru
Site Experience Feedback
Dec 17, 2024
Nice website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Holly
Site Experience Feedback
Dec 17, 2024
๐ good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป