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National Incontinence Reviews - 96 Reviews - 9.0/10

Jan 11, 2025
National Incontinence provides products throughout the United States for people of all ages with bladder control problems. Formed as Enuresis Associates, they have helped more than 100,000 patients with bladder control issues - since their start in 2000. They feature a wide assortment of quality goods at discounted prices. National Incontinence provides you with one convenient place to learn about bladder control problems, seek help in selecting the right product and purchasing the best products at the lowest prices.

National Incontinence Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.1 /10
Product Selection8.4 /10
Ease of Finding8.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

75%83%

Neutral

18%17%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.3 out of 10

Design of Site

Satisfaction with the look and design of the site

8.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

7.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for National Incontinence

Showing 1 - 20 of 96

Sue

Site Experience Feedback

Jan 04, 2025

I got more for my money than other online retailers.

Marie

Site Experience Feedback

Jan 01, 2025

I was glad to have my purchase history available so I could make an easy order for my next shipment of products.

Nikkie

Site Experience Feedback

Dec 21, 2024

Very easy and good

HOB

Site Experience Feedback

Dec 18, 2024

Service remain very good, no problem placing order.

Bonnie

Site Experience Feedback

Dec 14, 2024

Easy to navigate

Cindy

Post-Delivery Feedback

Dec 10, 2024

Compared to the last company I used National Incontinence is heaven sent. The products are the best I've found in 8 years of being incontinent and the delivery is amazing. I would recommend to anyone.

Alan newman

Site Experience Feedback

Dec 07, 2024

Was very easy

Stacie

Site Experience Feedback

Dec 05, 2024

Good

Nonnie

Site Experience Feedback

Dec 01, 2024

Finally a product that works to give me more confidence and keeps me dry when I can’t get to the restroom. No one knows that I have them on. I trust you will have the best experience ever

James

Site Experience Feedback

Nov 20, 2024

Good

Sue

Site Experience Feedback

Nov 17, 2024

Easy to use.

Online Shopper

Post-Delivery Feedback

Nov 13, 2024

Tracking number NEEDS TO BE EMAILED Thank you. Everything else went perfectly!

Cole Nunya

Site Experience Feedback

Nov 01, 2024

I wish with repeat delivery shipping became free.


Post-Delivery Feedback

Nov 10, 2024

Great selection and benefit of autos hip, just wish that order tracking was better and that shipping was either included or cheaper.

Great product

Post-Delivery Feedback

Nov 08, 2024

I buy supplies for my disabled son. The prices are reasonable compared to other places.

Online Shopper

Site Experience Feedback

Nov 05, 2024

I think that if you are looking for auto shipping it should have free delivery or that orders over a certain price should ship free.

JessicaSabre

Site Experience Feedback

Nov 04, 2024

Easy to shop and see size information and details, easy to check out

Nonie

Site Experience Feedback

Oct 18, 2024

No problems to report.

Online Shopper

Post-Delivery Feedback

Oct 14, 2024

They ship your order right out to you.

THCKSHRTS@13

Site Experience Feedback

Oct 12, 2024

It's been pretty easy so far.

Online Shopper

Site Experience Feedback

Oct 09, 2024

Easy to order