National Incontinence Reviews - 96 Reviews - 9.0/10
National Incontinence Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 8.4 /10 |
Ease of Finding | 8.3 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 75% | 83% |
Neutral | 18% | 17% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
7.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for National Incontinence
Showing 1 - 20 of 96
Sue
Site Experience Feedback
Jan 04, 2025
I got more for my money than other online retailers.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Marie
Site Experience Feedback
Jan 01, 2025
I was glad to have my purchase history available so I could make an easy order for my next shipment of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikkie
Site Experience Feedback
Dec 21, 2024
Very easy and good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
HOB
Site Experience Feedback
Dec 18, 2024
Service remain very good, no problem placing order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonnie
Site Experience Feedback
Dec 14, 2024
Easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Cindy
Post-Delivery Feedback
Dec 10, 2024
Compared to the last company I used National Incontinence is heaven sent. The products are the best I've found in 8 years of being incontinent and the delivery is amazing. I would recommend to anyone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Alan newman
Site Experience Feedback
Dec 07, 2024
Was very easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Stacie
Site Experience Feedback
Dec 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nonnie
Site Experience Feedback
Dec 01, 2024
Finally a product that works to give me more confidence and keeps me dry when I can’t get to the restroom. No one knows that I have them on. I trust you will have the best experience ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
James
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 17, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 13, 2024
Tracking number NEEDS TO BE EMAILED Thank you. Everything else went perfectly!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cole Nunya
Site Experience Feedback
Nov 01, 2024
I wish with repeat delivery shipping became free.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Cole Nunya
Post-Delivery Feedback
Nov 10, 2024
Great selection and benefit of autos hip, just wish that order tracking was better and that shipping was either included or cheaper.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 6
- Full ratings for this review »
Great product
Post-Delivery Feedback
Nov 08, 2024
I buy supplies for my disabled son. The prices are reasonable compared to other places.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 05, 2024
I think that if you are looking for auto shipping it should have free delivery or that orders over a certain price should ship free.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JessicaSabre
Site Experience Feedback
Nov 04, 2024
Easy to shop and see size information and details, easy to check out
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Nonie
Site Experience Feedback
Oct 18, 2024
No problems to report.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2024
They ship your order right out to you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
THCKSHRTS@13
Site Experience Feedback
Oct 12, 2024
It's been pretty easy so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 09, 2024
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »