Mikasa Reviews - 1,632 Post-Delivery Reviews - 9.2/10

Most Current Certification:

Jun 17, 2026

Founded in 1948, Mikasa features a broad selection of quality tabletop products, including dinnerware, crystal stemware, barware, flatware and decorative accessories.

Mikasa Rating

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Post-Delivery Feedback - 1,632 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.5out of 10

Overall Rating	Past 3 Months	Past Month
Positive	84%	87%
Neutral	8%	8%
Negative	8%	5%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Site Experience Feedback - 1,733 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall Rating	Past 3 Months	Past Month
Positive	84%	0%
Neutral	14%	0%
Negative	2%	0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Mikasa

Showing 1851 - 1900 of 3,365

Dorothy
Site Experience Feedback
Nov 23, 2025
Looking for out of stock dishes
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mikasa replacement
Site Experience Feedback
Nov 23, 2025
Could not find lid replacement but found same casserole with lid on sale
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Beth
Site Experience Feedback
Nov 23, 2025
Nothing to say. Quick. Appealing to the eye.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Rbs
Post-Delivery Feedback
Nov 23, 2025
I was happy they were available as it is an older pattern. They were packed with great care and maybe an excess of padding, but they arrived intact, so it worked. I was surprised and a bit disappointed that it took so long to arrive so allow extra time if you need the product for an event.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Villagechief
Post-Delivery Feedback
Nov 23, 2025
I ordered some spoons from Mikasa and immediately after hitting sand I realized that I didn't put my unit number for my townhouse. I contacted them quickly with the confirmation number and they could not change it but I got the order anyway. The order came in and I just didn't like the spoons they sent I think they look crappy so I wanted to return them and when I looked at the packing label and slip they gave me it looked like they were not going to refund me the shipping. They charge like 10 to 13 dollars for shipping eight measly spoons in a big freaking box. So now I'm debating whether to keep the fucking spoons or send them back but definitely don't recommend using them ever again to anybody.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 1
Full ratings for this review »
УGU
Post-Delivery Feedback
Nov 23, 2025
Beautiful high QUALITY
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Pinkie
Post-Delivery Feedback
Nov 23, 2025
On the back it says microwave safe; however, after microwaving a few times, they have this brownish thin lines
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Abhi
Site Experience Feedback
Nov 22, 2025
Satisfied overall
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kirk63
Site Experience Feedback
Nov 22, 2025
Very easy to navigate and find what I was looking for
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Shamy Sen
Site Experience Feedback
Nov 22, 2025
It was easy to buy and pay... overall positive experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bex
Post-Delivery Feedback
Nov 22, 2025
I was disappointed that the dinner plates I received were not the same size as Mikasa's same pattern dinner plates from less than 10 years ago. I definitely ordered the same item, the difference in size is only 1/2 inch or so. But it's enough of a difference that you can see it when the old and new are stacked together. Why would they have changed the size? Quite annoying but not annoying enough to return them. Oh well.
Overall Rating: 6
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
kim
Site Experience Feedback
Nov 22, 2025
Good easy to order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
AMOR
Site Experience Feedback
Nov 22, 2025
Love MIKASA dishes, quality at an affordable price point.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
SilkLady
Post-Delivery Feedback
Nov 22, 2025
This is most worst experience in my life returning product what not expected. Lack of item description, I face return this unexpected item and pay from 50 to 90 dollars for return back. This is more then mugs was cost. Customer service cannot do anything about it. I would never recommend buy from Mikasa . I am never buy anything from Mikasa again. Be aware this scam from the Mikasa. Service and quality of products is very poor.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Tee
Post-Delivery Feedback
Nov 22, 2025
Everything I ordered was perfect. I was very happy. I would and in fact already have recommended Mikasa to friends and family. And some of the things I ordered are gifts! So that is itself a recommendation!
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2025
Great quality and value
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Mississauga China
Post-Delivery Feedback
Nov 22, 2025
I was finally able to get a set of China that included three plate sizes and mugs.! It was nice to only have six place settings too. I already have 12 of my good China, so I only needed six of every day China. The mugs are very generous size. Perfect for my Nespresso coffee. I only wish there were other completer pieces. I also ordered the pasta bowls and one vegetable bowl. Unfortunately the platter was out of stock. The shipment was very well packaged. I repurposed it for my old China which I took to our local charity shop.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2025
It was easy to purchase online
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Ganna
Post-Delivery Feedback
Nov 22, 2025
Beautiful plates that don't chip or change color. Excellent product.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
2025Buyer
Post-Delivery Feedback
Nov 22, 2025
Beautiful design, definately keepers to pass down someday.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Jeanne C
Post-Delivery Feedback
Nov 22, 2025
Excellent quality. Fast shipping. As advertised and very happy with purchase
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Miga
Site Experience Feedback
Nov 22, 2025
Great selections and features specification and customer reviews
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kansas Mom
Post-Delivery Feedback
Nov 22, 2025
Love the Mikasa dishes I bought. They are much nicer for every day use than my old stone ware set. I am going to get some serving pieces next.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Delta Sierra
Post-Delivery Feedback
Nov 22, 2025
I saw the pattern somewhere else, possibly as editorial content, and then went and looked at a few other websites that sold china but they didn't have Trellis. So I went to the Mikasa site and was easily able to find Trellis. Prices and shipping to Canada were reasonable, so I ordered from there.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
DR
Site Experience Feedback
Nov 22, 2025
Great product!!! Easy ordering
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Erica
Post-Delivery Feedback
Nov 22, 2025
I was really frustrated with the availability of products. First, I had signed up to be alerted when the swirl fruit bowls were back in stock and never got an email. I actually thought they had gone out of production. Then, I checked the website again and, lo and behold, there they were! I was waiting a couple extra days during the sale to see if the cereal bowls would come back in stock, too. I had it signed up for an email alert for that, but never received an email. I checked one last time on the last day of the 30% off sale, and they were back. But now the fruit bowls were down to just three. So I ordered and got the number of cereal bowls I wanted, but not the number of fruit bowls. This was during a free shipping sale, so I wish I had just ordered the fruit bowls when they were in stock. It didn't occur to me they would go back out so quickly. I was trying to make the better choice for the environment and reduce the number of packages. I'm not sure why Mikasa is having such a hard time keeping things in stock. Secondly, the cereal bowls had stickers inside the bowl that were so sticky I had to use goof off and then wash repeatedly. The three fruit bowls I was able to order had stickers on the back that peeled right off.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 5
Customer Support: N/A
Full ratings for this review »
Maggie
Post-Delivery Feedback
Nov 22, 2025
I ordered two items for the Holidays. When I received one of the items, I received an email saying “your items have all been delivered”. This was not true, so now one more thing to do. Finding how to contact them (phone number not available on email), I emailed to get a response saying “your item is out of stock, we will refund your money”. They charged me and did not send it- available when I bought it- with all wrong messaging and presumably keeping the money until I contacted them. Awful!!! I expected better. Will not buy again.
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: 2
On Time Delivery: N/A
Customer Support: 6
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2025
I made a point of looking on line to determine the country of manufacture. I was unable to find it prior to ordering. I was disappointed to find the mugs were made in China.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
NuclearMom
Post-Delivery Feedback
Nov 22, 2025
Some of my older bowls needed replacing due to crazing. The bowls I ordered were not of the same quality. They seemed thicker and did not stack in the cabinet the same way. I had to completely re-do the cabinet, including moving the shelves. Additionally, when holding them up and looking across the top, some did not appear to be straight. Unfortunately, it appears the quality of MIkasa dishes has drastically gone down.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2025
Shopping experience was great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tiff
Site Experience Feedback
Nov 21, 2025
Everything is easy to find, except for the discount codes, which are easier to use when labeled with the items they apply to, rather than requiring knowledge of the results at checkout.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bear
Post-Delivery Feedback
Nov 21, 2025
The response from mikasa about regarding a chipped item was prompt and courteous. I’m satisfied getting a replacement sent
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Marty
Site Experience Feedback
Nov 21, 2025
Experience was good and fast.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
TBerry
Site Experience Feedback
Nov 21, 2025
Replacement dish. Was super fast to find and order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jessica
Post-Delivery Feedback
Nov 21, 2025
I absolutely love the china I purchased!! The pattern is beautiful, and the china is high quality. However, I was disappointed that the full set with the bowls and mugs was not available, and I was only able to purchase the plates at this time.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Jenny
Post-Delivery Feedback
Nov 21, 2025
When I went to every mail carrier in my city I was quote $40-57 for shipping fees to return my $80 Mikasa set (color more ivory than white and did not match current dinnerware) to the returns address. Leaving shipping fee to the customer means they may pay 50-70% of the original order's cost just to return the item! The kicker is that the UPS saleswomen weighing my Mikasa package told me hers ended up chipping within 1 year of use and that I shouldn't keep them either. I ended up not paying the shipping fees and am now stuck $80 in the hole holding onto a product I don't like that has enough of a bad reputation a stranger commented on it. I called customer service to review the return policy and the rep was extremely kind but was unable to help. Mikasa's return policy is simply outdated compared to virtually any other dinnerware company (ie, Corelle charges $8 for return shipping fees) and it highly, highly impacts my decision to buy from them ever again (quality concerns nonwithstanding). This was an extremely disappointing experience and it makes me wonder what else about Mikasa's policies or company trajectory is also outdated.
Overall Rating: 4
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
808mama
Site Experience Feedback
Nov 21, 2025
Good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Soph
Post-Delivery Feedback
Nov 21, 2025
This was amazing! So quick so easy and fast! All you do find the product sign up with them and they have discounts too! The u add to cart then easy check out method! Omg and shipping was amazing so updated and easy to follow and perfectly on time! Nothing was damaged and I’m so happy with everything just as anyone else would be!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Just Quality!
Post-Delivery Feedback
Nov 21, 2025
I’m very satisfied with my purchases. I very happy wigg to h the quality of y to he products.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mims
Site Experience Feedback
Nov 21, 2025
Easy to navigate website with nice selection of products.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mikasa Fan
Site Experience Feedback
Nov 21, 2025
This is the first online Mikasa purchase I’ve made but I bc am very familiar with Mikasa products, have purchased many dinner ware and flatware sets in the past. I love Mikasa and found online ordering to be pretty easy.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
May
Post-Delivery Feedback
Nov 21, 2025
The items I purchased from Mikasa truly surpassed my expectations. The Song Bird Pink Dinnerware is absolutely stunning—the colors are vibrant, elegant, and even more beautiful in person. Every piece feels thoughtfully crafted and adds a touch of charm to my table. I’ve always enjoyed shopping with Mikasa, and this experience reminds me why: their quality and design never disappoint. I love buying from this company and look forward to adding more of their collections to my home.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2025
Thanks
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kay
Site Experience Feedback
Nov 21, 2025
N/A
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
SGryphon
Post-Delivery Feedback
Nov 21, 2025
Ordered set of four little bowls and one arrived broken in the box. Mikasa responded immediately and replaced not just the broken one, but the set of four. Amazing!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Olha M
Site Experience Feedback
Nov 21, 2025
Complicated discount system
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Tee
Post-Delivery Feedback
Nov 21, 2025
The Mikasa Trellis bone china bread tray set, gravy boat with tray, and 2 Napa Serving bowls along with an entire 36 piece Trellis dinnerware set all arrived veRy securely packaged, with nothing broken! The boxes were delayed one day but definitely worth the wait! I've loved everything I've ordered from Mikasa and keep finding more beautiful and top quality things. The sales are good too! And! the Discount Codes plus free shipping when available make the prices so affordable. Beauty, quality, durability, very good pricing, and Customer Service.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Brad
Post-Delivery Feedback
Nov 21, 2025
It took a week or so to ship, but once I contacted customer service a Tracking Number was quickly emailed to me.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
NN
Site Experience Feedback
Nov 20, 2025
I am a big fan of Mikasa and have been buying Mikasa products for at least past 25 years and love it. Started shopping mikasa from the outlet at Camarillo, Ca and switched to online afterwards. Can’t say anything bad about Mikasa.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
EJ
Post-Delivery Feedback
Nov 20, 2025
My order was delivered to my neighbors address!!
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: N/A
Full ratings for this review »