Metro Swim Shop Reviews - 41 Reviews - /10
Metro Swim Shop Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Metro Swim Shop
Showing 1 - 20 of 41
Bergen 2024
Site Experience Feedback
Nov 26, 2024
The website is very confusing and includes inaccurate information.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bergen 2024
Post-Delivery Feedback
Dec 16, 2024
I have ordered from your company several times. The hardest part of placing orders is your website. It is not updated and very hard to navigate. Customer experience is not top of mind. When I brought this up to the person that finally answered the phone at your company, she told me they are aware of issues with the website. Not good.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Coachpiranha
Site Experience Feedback
Dec 13, 2024
Went pretty fast, as online ordering goes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Captured Cap
Site Experience Feedback
Dec 10, 2024
Found a product I couldn’t find anywhere else, successfully bought one in each color.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
dutchypp
Site Experience Feedback
Nov 28, 2024
Your shipping of a small & light item was almost as much as the item I bought
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Helen
Site Experience Feedback
Nov 19, 2024
what a great site for finding swim tech suits with good availability and choice
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
DH
Site Experience Feedback
Nov 05, 2024
Thankful that this store offers the performance suits that we are looking for! Hoping that this particular shipment arrives without any issues. That's because in the past, I ordered another suit but received the wrong model in the mail. It was too bothersome to contact them and remedy the issue, so I just kept the wrong suit (it was good enough to use). Looking forward to a smoother experience this time (fingers crossed).
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Red
Site Experience Feedback
Sep 28, 2024
Font was small at checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AOE123
Site Experience Feedback
Sep 10, 2024
The only thing I didn't like is the shipping fee :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 04, 2024
I was supposed to get 20% off for putting in a code (I think it was Summer22) but there was no place to put in the code.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bud
Site Experience Feedback
Aug 01, 2024
Was ok
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Momswimkids
Site Experience Feedback
May 30, 2024
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Momswimkids
Post-Delivery Feedback
Jul 12, 2024
I never got my daughter's swim suit and I emailed for refund no reply. Now swim is over.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
CAC swim club
Post-Delivery Feedback
Jun 25, 2024
Needed a new swim official polo and Metro Swim had what I needed. Easy ordering and prompt delivery. I will order again.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 24, 2024
Terrible time getting the delivery and billing addresses entered correctly. Fields too short to show all typing.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Lizard
Site Experience Feedback
Jun 20, 2024
My preferred payment method is PayPal. I prefer not to give out CC information to individual firms.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shelmer
Site Experience Feedback
May 22, 2024
prices are a little expensive for me.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
shelmer
Post-Delivery Feedback
Jun 09, 2024
i purchased a pair of jammers for my son for the town's swim team.. price was good and came quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kandylyn
Site Experience Feedback
May 30, 2024
It was a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sizing
Site Experience Feedback
May 22, 2024
The website was difficult to navigate. My cart was lost several times. No size charts were available.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
LB Swim Mom
Site Experience Feedback
May 22, 2024
The price is good and delivery is free, but the description was awfully brief. Hoping this is the right product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
May 19, 2024
The only confusing part was having to add quantities before putting something in the cart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken
Site Experience Feedback
May 18, 2024
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »