MensUSA Reviews - 265 Reviews - 5.0/10

Mensusa is a global style destination. They offer a truly amazing shopping experience on the Internet. The leading international and national brands in Mens clothing.

MensUSA Rating

Rating
Overall Satisfaction5.0 /10
Would Shop Here Again5.6 /10
Likelihood to Recommend5.2 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.2 /10
Product Met Expectations5.1 /10
On-Time Delivery7.9 /10
Satisfaction with Customer Support3.7 /10
Overall Satisfaction:
 

5.0out of 10


Would Shop Here Again:

 

5.6out of 10


Likelihood To Recommend:

 

5.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%74%

Neutral

14%13%

Negative

16%13%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

7.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

4.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

5.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

3.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

5.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for MensUSA

Showing 1 - 20 of 265

Mufasa

Site Experience Feedback

Dec 01, 2024

Awesome

BigDawg

Site Experience Feedback

Nov 29, 2024

Fast

ROBBY

Site Experience Feedback

Nov 26, 2024

EXCELLENT PRODUCTS VERY SATISFIED WITH COMPANY AND PRODUCTS

Muain

Site Experience Feedback

Nov 24, 2024

Easy to use.

Peanut's Barbq!

Site Experience Feedback

Nov 21, 2024

I truly enjoyed the experience, and look forward to sharing more.

Pearl

Site Experience Feedback

Nov 11, 2024

Good


Post-Delivery Feedback

Nov 19, 2024

Received product on time too small tried to call no answer very satisfied w/product quality just too small need to exchange for large size

tuffy

Site Experience Feedback

Nov 19, 2024

good quality material & very good prices for wool suits

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Joe J.

Site Experience Feedback

Nov 17, 2024

Easy purchase, found exactly what I was looking for.

trevswizle

Site Experience Feedback

Oct 18, 2024

Found the perfect suit fast for a great price. Struggled a little with finding the right size.


Post-Delivery Feedback

Nov 16, 2024

policies weren’t very good and every time I tried to fix my order did not come out the way that I was trying to get it fixed. I got measured for a suit and I put in those measurements for the and it came to me way too small then I sent it back with better measurements and it was still too small

Gil

Site Experience Feedback

Nov 12, 2024

Very easy

Duckie

Site Experience Feedback

Oct 29, 2024

Prices need to be a little lower


Post-Delivery Feedback

Nov 05, 2024

The suit I ordered the company ended up sending a duplicate .which was the wrong order.

Online Shopper

Site Experience Feedback

Oct 21, 2024

Easy to select and order.

Online Shopper

Site Experience Feedback

Oct 29, 2024

I Like it

Hugh

Post-Delivery Feedback

Oct 29, 2024

I almost hate skinny, slim fit suits. everyone don't like those suits, i tried to return suit and was told you met my order size. you did but not for a full cut classic cut suit. you are deceiving people, your advertsiment looks like a full cut suit, but it's not.

Online Shopper

Site Experience Feedback

Oct 23, 2024

Great experience

T

Site Experience Feedback

Oct 15, 2024

Just glitches in checking out. Would have felt better with slacks being able to choose my waist size


Post-Delivery Feedback

Oct 26, 2024

The suit I ordered wasn't the suit I received

Real Deal

Site Experience Feedback

Oct 25, 2024

I like the way that everything is easy to pick out and to order

Teddy

Site Experience Feedback

Oct 25, 2024

I'm very satisfied

Online Shopper

Site Experience Feedback

Oct 23, 2024

I enjoyed the research