MensUSA Reviews - 265 Reviews - 5.0/10
MensUSA Rating
Overall Satisfaction | 5.0 /10 |
---|---|
Would Shop Here Again | 5.6 /10 |
Likelihood to Recommend | 5.2 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 5.1 /10 |
On-Time Delivery | 7.9 /10 |
Satisfaction with Customer Support | 3.7 /10 |
5.0out of 10
Would Shop Here Again:
5.6out of 10
Likelihood To Recommend:
5.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 74% |
Neutral | 14% | 13% |
Negative | 16% | 13% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
7.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
4.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
5.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
3.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
5.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for MensUSA
Showing 1 - 20 of 265
Mufasa
Site Experience Feedback
Dec 01, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigDawg
Site Experience Feedback
Nov 29, 2024
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ROBBY
Site Experience Feedback
Nov 26, 2024
EXCELLENT PRODUCTS VERY SATISFIED WITH COMPANY AND PRODUCTS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Muain
Site Experience Feedback
Nov 24, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peanut's Barbq!
Site Experience Feedback
Nov 21, 2024
I truly enjoyed the experience, and look forward to sharing more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pearl
Site Experience Feedback
Nov 11, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Pearl
Post-Delivery Feedback
Nov 19, 2024
Received product on time too small tried to call no answer very satisfied w/product quality just too small need to exchange for large size
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
tuffy
Site Experience Feedback
Nov 19, 2024
good quality material & very good prices for wool suits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe J.
Site Experience Feedback
Nov 17, 2024
Easy purchase, found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
trevswizle
Site Experience Feedback
Oct 18, 2024
Found the perfect suit fast for a great price. Struggled a little with finding the right size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
trevswizle
Post-Delivery Feedback
Nov 16, 2024
policies weren’t very good and every time I tried to fix my order did not come out the way that I was trying to get it fixed. I got measured for a suit and I put in those measurements for the and it came to me way too small then I sent it back with better measurements and it was still too small
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Gil
Site Experience Feedback
Nov 12, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Duckie
Site Experience Feedback
Oct 29, 2024
Prices need to be a little lower
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Duckie
Post-Delivery Feedback
Nov 05, 2024
The suit I ordered the company ended up sending a duplicate .which was the wrong order.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
Easy to select and order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 29, 2024
I Like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hugh
Post-Delivery Feedback
Oct 29, 2024
I almost hate skinny, slim fit suits. everyone don't like those suits, i tried to return suit and was told you met my order size. you did but not for a full cut classic cut suit. you are deceiving people, your advertsiment looks like a full cut suit, but it's not.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 23, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
T
Site Experience Feedback
Oct 15, 2024
Just glitches in checking out. Would have felt better with slacks being able to choose my waist size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T
Post-Delivery Feedback
Oct 26, 2024
The suit I ordered wasn't the suit I received
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Real Deal
Site Experience Feedback
Oct 25, 2024
I like the way that everything is easy to pick out and to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teddy
Site Experience Feedback
Oct 25, 2024
I'm very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 23, 2024
I enjoyed the research
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »