Home > Apparel & Accessories > Members Only

Members Only Reviews - 1,091 Review - 9.0/10

Jan 10, 2025
Members Only is an American brand of clothing that became popular in the 1980s with its line of jackets. The brand was created in 1975 and first introduced to domestic American markets in 1980 by Europe Craft Imports.

Members Only Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.2 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for Members Only

Showing 1 - 20 of 1,091

shaftman

Site Experience Feedback

Dec 28, 2024

No problem at all


Post-Delivery Feedback

Jan 07, 2025

Members only merchandise is of excellent quality , my grandson inherited one of mines that I bought over 12 years ago and it still looks almost new

BurntGarments

Post-Delivery Feedback

Jan 05, 2025

I love the brand

Coach J

Site Experience Feedback

Jan 05, 2025

Perfect and easy transaction! Excited about the sale. Would like a 100 dollar credit!

Jeebo

Site Experience Feedback

Jan 05, 2025

Very impressed with selection, had not checked out the website before today

Ardo

Site Experience Feedback

Jan 05, 2025

Very Good

SamJo

Site Experience Feedback

Jan 05, 2025

Loved it

JJBoomboom

Site Experience Feedback

Jan 04, 2025

Easy and efficient

Bob

Site Experience Feedback

Jan 04, 2025

Love Members Only jackets, buying a belated Xmas gift...whole process was easy and painless, and found the perfect gift on sale at a great price.

Online Shopper

Site Experience Feedback

Jan 04, 2025

Super simple

NG

Site Experience Feedback

Jan 04, 2025

The experience was easy. I wish some of the items were available in a smaller size, but I will see how the fit is on what I purchased before I purchase more

JV

Site Experience Feedback

Jan 04, 2025

Very Good. I have a number of Members Only jackets that were purchased at retail clothing stores. In fact I have a Flex leather jacket just like the one I am replacing. I have had it for at least 5+ years and I really like it!

Peasoup77

Site Experience Feedback

Jan 03, 2025

Easy process and clean site. I wish there were more plus sizes for the women as they are offered for the men.

Jfeucht

Post-Delivery Feedback

Jan 03, 2025

I love the items I purchased!

Daniel

Site Experience Feedback

Dec 27, 2024

My members only buying experience was very convenient, straight to the point and catered to my needs. The product I ordered clearly provided me with substantial info that helpfully informed me about what I was purchasing. The checkout procedure was short and sweet and was very easy to navigate.

Alfred

Site Experience Feedback

Jan 01, 2025

Great shopping experience , quality material and iconic with great pricing !

Online Shopper

Site Experience Feedback

Jan 01, 2025

N/A

Claire

Site Experience Feedback

Jan 01, 2025

The website has a great design and nice layout. It’s very easy to navigate.

justanotherhuman

Site Experience Feedback

Jan 01, 2025

I liked the sizing quiz to help determine my size for this brand.

Willysill

Site Experience Feedback

Dec 18, 2024

It was very easy and good. Got on the site saw want u wanted and bought it with out a hassle


Post-Delivery Feedback

Jan 01, 2025

Amazing look. Amazing feeling great fit. I absolutely love this company

Les

Site Experience Feedback

Jan 01, 2025

Love this brand