Members Only Reviews - 1,091 Review - 9.0/10
Members Only Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.0out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for Members Only
Showing 1 - 20 of 1,091
shaftman
Site Experience Feedback
Dec 28, 2024
No problem at all
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shaftman
Post-Delivery Feedback
Jan 07, 2025
Members only merchandise is of excellent quality , my grandson inherited one of mines that I bought over 12 years ago and it still looks almost new
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BurntGarments
Post-Delivery Feedback
Jan 05, 2025
I love the brand
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Coach J
Site Experience Feedback
Jan 05, 2025
Perfect and easy transaction! Excited about the sale. Would like a 100 dollar credit!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeebo
Site Experience Feedback
Jan 05, 2025
Very impressed with selection, had not checked out the website before today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ardo
Site Experience Feedback
Jan 05, 2025
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SamJo
Site Experience Feedback
Jan 05, 2025
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JJBoomboom
Site Experience Feedback
Jan 04, 2025
Easy and efficient
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bob
Site Experience Feedback
Jan 04, 2025
Love Members Only jackets, buying a belated Xmas gift...whole process was easy and painless, and found the perfect gift on sale at a great price.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
Super simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NG
Site Experience Feedback
Jan 04, 2025
The experience was easy. I wish some of the items were available in a smaller size, but I will see how the fit is on what I purchased before I purchase more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JV
Site Experience Feedback
Jan 04, 2025
Very Good. I have a number of Members Only jackets that were purchased at retail clothing stores. In fact I have a Flex leather jacket just like the one I am replacing. I have had it for at least 5+ years and I really like it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Peasoup77
Site Experience Feedback
Jan 03, 2025
Easy process and clean site. I wish there were more plus sizes for the women as they are offered for the men.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Jfeucht
Post-Delivery Feedback
Jan 03, 2025
I love the items I purchased!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Daniel
Site Experience Feedback
Dec 27, 2024
My members only buying experience was very convenient, straight to the point and catered to my needs. The product I ordered clearly provided me with substantial info that helpfully informed me about what I was purchasing. The checkout procedure was short and sweet and was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Alfred
Site Experience Feedback
Jan 01, 2025
Great shopping experience , quality material and iconic with great pricing !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 01, 2025
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Claire
Site Experience Feedback
Jan 01, 2025
The website has a great design and nice layout. It’s very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
justanotherhuman
Site Experience Feedback
Jan 01, 2025
I liked the sizing quiz to help determine my size for this brand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willysill
Site Experience Feedback
Dec 18, 2024
It was very easy and good. Got on the site saw want u wanted and bought it with out a hassle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willysill
Post-Delivery Feedback
Jan 01, 2025
Amazing look. Amazing feeling great fit. I absolutely love this company
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Les
Site Experience Feedback
Jan 01, 2025
Love this brand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »