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MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 29, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1321 - 1340 of 5,787

Michael

Site Experience Feedback

Aug 14, 2024

trying to link account twice did not work to email so I could change password.

From MacSales.com

Thank you for the feedback. We are sorry you are having issues changing your password. Please reach out to our call center or chat team for assistance with this login.

Frenchie

Site Experience Feedback

Aug 14, 2024

I chatted with Somebody earlier and he was very helpfull and right to the point. It made my shopping very easy.

From MacSales.com

Thank you for the feedback. We are glad to hear that you received a helpful representative working with us.

Online Shopper

Post-Delivery Feedback

Aug 14, 2024

I've used MacSales/OWC for years. They never let me down with their products and their prompt on time delivery. They are one of my first places to look if I'm in need of a product from Apple.

Lushis

Site Experience Feedback

Aug 09, 2024

It was all good.


Post-Delivery Feedback

Aug 14, 2024

So, after I bought some RAM and was pleasantly impressed by my experience on OWC.com, I went back to buy my Mac Pro a new battery, which I was then disappointed to find out they don't ship Lithium ION batteries to CND. WTF man!!

From MacSales.com

Thank you for taking the time to share your review with us. We are delighted to know you had a good shopping experience!

aaron

Site Experience Feedback

Aug 14, 2024

I bought the OWC 8-bay das and figured I would try the CF Express card. Thanks!

From MacSales.com

Thank you for the feedback!

MJ

Site Experience Feedback

Aug 06, 2024

great deal !

From MacSales.com

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear you received a great deal for the item you ordered!

davefilms

Site Experience Feedback

Aug 13, 2024

Great transaction.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a great transaction.

OWCFan101

Site Experience Feedback

Aug 13, 2024

OWC, has been a constant supplier of reliable parts and a wealth of information for myself and colleagues for over a decade.

From MacSales.com

We are thrilled to hear that you have always been happy working with us over this decade.

Gory

Site Experience Feedback

Aug 13, 2024

great website experience. Im excited to receive my product

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a wonderful experience on our site and that you are excited to receive your product.

Vern

Post-Delivery Feedback

Aug 13, 2024

I learned of the company from on-line search and found good recommendations. The installation of the memory boards was easy for a novice like me, and the parts functioned as advertised.

scoobydubious

Site Experience Feedback

Aug 13, 2024

checkout did not work with most current version of Safari browser. Only website I've ever had that experience with...

From MacSales.com

Thank you for the feedback. We apologize, our website works best with Google Chrome as it is an easier program to work with.

Online Shopper

Site Experience Feedback

Aug 13, 2024

Good prices

From MacSales.com

Thank you for the feedback. We are glad to hear that you received good prices.

GCama

Post-Delivery Feedback

Aug 13, 2024

Trusted brand for pre-owned Mac and for accesories

BlackMagic

Site Experience Feedback

Aug 13, 2024

Web site is excellent and allowed for easy address updates without getting the shopping cart and payment process upset.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that the website was excellent to work with.

Online Shopper

Post-Delivery Feedback

Aug 13, 2024

Excellent price on a 12TB drive!

Xfactor

Site Experience Feedback

Aug 13, 2024

Great service

From MacSales.com

We are thrilled to hear that you received great service.

Charley

Site Experience Feedback

Aug 13, 2024

Easy way to send a gift to a dear friend who is not well.

From MacSales.com

Thank you for the feedback. We are glad to hear that it was easy to send a gift to your friend through us.

Online Shopper

Site Experience Feedback

Aug 13, 2024

I find OWC to be a great place to order my Apple products

From MacSales.com

Thank you for the wonderful feedback.

Allister

Site Experience Feedback

Aug 13, 2024

Love their products, customer service and warranty!

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you enjoyed our products and customer service.

majk

Post-Delivery Feedback

Aug 13, 2024

I needed some more cables and OWC had quality ones for good price.