MacSales.com Reviews - 5,787 Review - 9.3/10
2023
Winner
Circle of
Excellence
12 years
MacSales.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 9% | 8% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for MacSales.com
Showing 1301 - 1320 of 5,787
Online Shopper
Site Experience Feedback
Aug 16, 2024
It was easy, simple, very clear info.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback! We’re glad to hear that you found the process easy and clear. If you have any other questions or need further assistance, feel free to reach out! https://eshop.macsales.com/Service/
Alis
Site Experience Feedback
Aug 15, 2024
Was easy to select and to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We're glad to hear you found the selection and purchasing process easy! If you need any more help or have any questions, feel free to reach out. Thanks for choosing us! https://eshop.macsales.com/Service/
llollah
Site Experience Feedback
Aug 15, 2024
Very easy to use and choose what I wanted- and didn't want. I hope the computer lives up to my expectations!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We're delighted that you found the site easy to use and navigate! We hope the computer exceeds your expectations and serves you well. If you have any questions or need assistance, don't hesitate to reach out. https://eshop.macsale...
Read full response »liljim
Site Experience Feedback
Aug 15, 2024
Thorough easy to access details
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
We appreciate your honest feedback.
Dsurn60
Site Experience Feedback
Aug 15, 2024
No issues. Was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Great to hear that you had a smooth experience navigating the site! If you need any further assistance or have questions, feel free to reach out. Thank you for your feedback! https://eshop.macsales.com/Service/
Buddy
Site Experience Feedback
Aug 15, 2024
Great experience, ordering was fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
I'm glad to hear you had a great experience with us! If you need any further assistance or have questions, feel free to reach out. Thanks for choosing us! https://eshop.macsales.com/Service/
Online Shopper
Post-Delivery Feedback
Aug 15, 2024
100% positive experience. So thrilled their tech team helped with installation issues. Very pleased with this company!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
VN
Post-Delivery Feedback
Aug 15, 2024
I love Macsales products, You guys you make a magical products. I recommend them to anyone who wants to buy them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
adom
Site Experience Feedback
Aug 15, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments,...
Read full response »Raul
Site Experience Feedback
Aug 15, 2024
The chat rep answered my questions quickly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or ...
Read full response »GiGi
Site Experience Feedback
Aug 15, 2024
Received an email about a sale and saw something that I could use and purchased it. Have always had good purchases the OWC.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for your continued support! We're glad you found something useful in our sale and had another great experience with OWC. We appreciate your trust and look forward to serving you again in the future!
Srx
Post-Delivery Feedback
Aug 15, 2024
First time buyer, though the product I got didn't meet our needs and was return, I am pretty happy with the OWC, and will go back again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TomT
Post-Delivery Feedback
Aug 14, 2024
Always excellent products; excellent prices; rompt shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
rchipmunk
Post-Delivery Feedback
Aug 14, 2024
Website seems to have not been functioning correctly, as I received 2 separate orders when only 1 was expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Paleo
Site Experience Feedback
Aug 14, 2024
easy to operate Page a little crowds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback.
Charles
Site Experience Feedback
Aug 14, 2024
I was checking out on my Mac using the MS Edge browser when I discovered your checkout did not directly support Apple Pay. I had to save the cart and move to Safari browser, in order to check out there.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are sorry to hear that you had some issues with the Apple Pay. We do support this if your device also has Apple pay activated as well as a biometric screening of some kind.
Serval
Site Experience Feedback
Aug 14, 2024
Always a good experience with Other World Computing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We are glad to hear that you always have a good experience working with us.
Online Shopper
Site Experience Feedback
Aug 14, 2024
Kevin M. helped me with questions about my OWC Ministack STX and helped me to decide on this drive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We will be sure to let Kevin know what a great job he did.
OneEye
Site Experience Feedback
Aug 14, 2024
Quick, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that your experience was quick and easy.
elsievo
Site Experience Feedback
Aug 14, 2024
What I needed was there. Very reasonable price that allows me the freedom to try the experiment first before having to commit to a new system.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
We appreciate your honest feedback.