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MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 29, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1301 - 1320 of 5,787

Online Shopper

Site Experience Feedback

Aug 16, 2024

It was easy, simple, very clear info.

From MacSales.com

Thank you for the feedback! We’re glad to hear that you found the process easy and clear. If you have any other questions or need further assistance, feel free to reach out! https://eshop.macsales.com/Service/

Alis

Site Experience Feedback

Aug 15, 2024

Was easy to select and to purchase

From MacSales.com

We're glad to hear you found the selection and purchasing process easy! If you need any more help or have any questions, feel free to reach out. Thanks for choosing us! https://eshop.macsales.com/Service/

llollah

Site Experience Feedback

Aug 15, 2024

Very easy to use and choose what I wanted- and didn't want. I hope the computer lives up to my expectations!

From MacSales.com

We're delighted that you found the site easy to use and navigate! We hope the computer exceeds your expectations and serves you well. If you have any questions or need assistance, don't hesitate to reach out. https://eshop.macsale...

Read full response »

liljim

Site Experience Feedback

Aug 15, 2024

Thorough easy to access details

From MacSales.com

We appreciate your honest feedback.

Dsurn60

Site Experience Feedback

Aug 15, 2024

No issues. Was easy to navigate.

From MacSales.com

Great to hear that you had a smooth experience navigating the site! If you need any further assistance or have questions, feel free to reach out. Thank you for your feedback! https://eshop.macsales.com/Service/

Buddy

Site Experience Feedback

Aug 15, 2024

Great experience, ordering was fast and easy.

From MacSales.com

I'm glad to hear you had a great experience with us! If you need any further assistance or have questions, feel free to reach out. Thanks for choosing us! https://eshop.macsales.com/Service/

Online Shopper

Post-Delivery Feedback

Aug 15, 2024

100% positive experience. So thrilled their tech team helped with installation issues. Very pleased with this company!

VN

Post-Delivery Feedback

Aug 15, 2024

I love Macsales products, You guys you make a magical products. I recommend them to anyone who wants to buy them.

adom

Site Experience Feedback

Aug 15, 2024

Excellent

From MacSales.com

Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments,...

Read full response »

Raul

Site Experience Feedback

Aug 15, 2024

The chat rep answered my questions quickly.

From MacSales.com

Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or ...

Read full response »

GiGi

Site Experience Feedback

Aug 15, 2024

Received an email about a sale and saw something that I could use and purchased it. Have always had good purchases the OWC.

From MacSales.com

Thank you for your continued support! We're glad you found something useful in our sale and had another great experience with OWC. We appreciate your trust and look forward to serving you again in the future!

Srx

Post-Delivery Feedback

Aug 15, 2024

First time buyer, though the product I got didn't meet our needs and was return, I am pretty happy with the OWC, and will go back again.

TomT

Post-Delivery Feedback

Aug 14, 2024

Always excellent products; excellent prices; rompt shipping

rchipmunk

Post-Delivery Feedback

Aug 14, 2024

Website seems to have not been functioning correctly, as I received 2 separate orders when only 1 was expected.

Paleo

Site Experience Feedback

Aug 14, 2024

easy to operate Page a little crowds

From MacSales.com

Thank you for the wonderful feedback.

Charles

Site Experience Feedback

Aug 14, 2024

I was checking out on my Mac using the MS Edge browser when I discovered your checkout did not directly support Apple Pay. I had to save the cart and move to Safari browser, in order to check out there.

From MacSales.com

Thank you for the feedback. We are sorry to hear that you had some issues with the Apple Pay. We do support this if your device also has Apple pay activated as well as a biometric screening of some kind.

Serval

Site Experience Feedback

Aug 14, 2024

Always a good experience with Other World Computing.

From MacSales.com

We are glad to hear that you always have a good experience working with us.

Online Shopper

Site Experience Feedback

Aug 14, 2024

Kevin M. helped me with questions about my OWC Ministack STX and helped me to decide on this drive

From MacSales.com

Thank you for the feedback. We will be sure to let Kevin know what a great job he did.

OneEye

Site Experience Feedback

Aug 14, 2024

Quick, easy

From MacSales.com

Thank you for the feedback. We are glad to hear that your experience was quick and easy.

elsievo

Site Experience Feedback

Aug 14, 2024

What I needed was there. Very reasonable price that allows me the freedom to try the experiment first before having to commit to a new system.

From MacSales.com

We appreciate your honest feedback.