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MacSales.com Reviews - 5,787 Review - 9.4/10

Nov 29, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 1181 - 1200 of 5,787

Online Shopper

Site Experience Feedback

Aug 26, 2024

Thank You!

From MacSales.com

Thank you for the positive feedback!

Online Shopper

Post-Delivery Feedback

Aug 26, 2024

This is actually my second purchase. I couldn’t go back to the previous question. The UPS store made an error in not contacting me at all as the email said that they would. I finally called 3 days after it had been delivered and the UPS store incorrectly charged me $10 to pick up. Not Macsales’ fault.

Online Shopper

Site Experience Feedback

Aug 26, 2024

nothing to say

From MacSales.com

Thank you.

CA

Site Experience Feedback

Aug 26, 2024

Easy to navigate

From MacSales.com

Thank you for your feedback! We're happy to hear that you found the website easy to navigate.

EK

Site Experience Feedback

Aug 17, 2024

Knew generally what I was looking for, found it quickly and breezed through the checkout process. No issues.


Post-Delivery Feedback

Aug 26, 2024

Easy ordering, quick shipping, and a quality product. No issues.

From MacSales.com

I’m glad to hear that you had a smooth experience finding and purchasing what you needed! If you have any more questions or need further assistance, just let me know. https://eshop.macsales.com/Service/

MacCat

Post-Delivery Feedback

Aug 25, 2024

MacSales is THE 1st place I have been going to for years when I want to fix or upgrade my OLD 2006 Mac, as I have always been able to find what I need or a product that will work, whether it's RAM or graphics cards!

Online Shopper

Site Experience Feedback

Aug 25, 2024

Good

From MacSales.com

Thank you for the positive feedback!

LF86

Site Experience Feedback

Aug 12, 2024

OWC was an easy website to use. I was able to find what I was looking for relatively quickly. I'd love to clarify how you rate the items as far as condition.


Post-Delivery Feedback

Aug 25, 2024

The website was easy to use. I was able to find what I needed quickly. The product was sent to me in a timely matter. The product description matched the product that I received.

From MacSales.com

Thank you for the feedback. We are glad to hear that our website was easy for you to use. Our conditions are rated based on scratches and dents on a device, these specifics can be found on our Mac pages.

John

Site Experience Feedback

Aug 25, 2024

My usual store for used Mac laptops is MacOfAllTrades, but they did not have the specific model I was looking for, and OWC had the model in excellent condition. I have purchased parts and peripherals from OWC before and have always had a good experience, so I am trusting them with this, as well.

From MacSales.com

Thank you for your trust and for choosing OWC! We’re pleased to hear we had the model you needed in excellent condition.

A

Site Experience Feedback

Aug 08, 2024

Everything was fine and worked smoothly. No suggestions.


Post-Delivery Feedback

Aug 25, 2024

It was easy to find the product that I needed for my computer. The price was right, it shipped immediately and arrived early.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that everything worked smoothly for you.

Online Shopper

Post-Delivery Feedback

Aug 25, 2024

The item I ordered was carefully packed and arrived when expected, and works as expected

Online Shopper

Site Experience Feedback

Aug 20, 2024

I've continue to deal with MacSales 0ver 40 years because their prices service are great.


Post-Delivery Feedback

Aug 25, 2024

great as always

From MacSales.com

Thank you for your long-term support! We’re thrilled to hear that our prices and service have kept you coming back for over 40 years!!

Moy

Post-Delivery Feedback

Aug 24, 2024

RMA no returned label received I have to pay UPS $15.20

Marso

Site Experience Feedback

Aug 24, 2024

Thanks

From MacSales.com

You're very welcome!

Alan

Post-Delivery Feedback

Aug 24, 2024

I was shopping for a new laptop and received a sale email from Macsales.com. I went to the site and found what I was looking for. It was easy to navigate the site and find products. Th price was good the ordering was quick and tracking information was provided. The equipment was delivered on time.

Nino

Site Experience Feedback

Aug 24, 2024

Very good and easy to find exactly what I needed, giving all information I was looking for .

From MacSales.com

Thank you for your review! We’re pleased to hear you found exactly what you needed and that the information provided was helpful.

Online Shopper

Post-Delivery Feedback

Aug 24, 2024

Excellent prices. Items in great condition.

wishii

Site Experience Feedback

Aug 24, 2024

Initially finding item is a little hard; somewhat broad categories, but wide selection.

From MacSales.com

Thank you for your feedback! We’re glad you enjoyed our product selection. We’ll work on improving our categories to make it easier to find items.

Chris

Site Experience Feedback

Aug 11, 2024

Quick and easy


Post-Delivery Feedback

Aug 24, 2024

Great product, and awesome Price 2 thumbs up

From MacSales.com

Thank you for sharing your positive feedback. We're glad to hear you had a seamless shopping experience with us

Nate_1185

Site Experience Feedback

Aug 24, 2024

Looking for a replacement imac of a particular year. Found exactly what I needed at the vest price around.

From MacSales.com

Thank you for your review! We’re delighted you found the replacement iMac you needed at the best price.