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Luna & Stella Reviews - 0 Post-Delivery Reviews - /10

Luna & Stella, founded in 2008 by Suzanne Ellis Wernevi, blends its own contemporary heirlooms with antique and estate pieces. Influenced by the moon and star icons used in Victorian jewelry. Their jewelry has been featured in The New York Times, Vogue, People, Esquire, The Boston Globe, and The Today Show.

Luna & Stella Rating

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Post-Delivery Feedback - 0 Reviews

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On-Time Delivery

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Site Experience Feedback - 2 Reviews

Overall Satisfaction:

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Ease of Finding What You Are Looking For

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Clarity of Product Information

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Charges Stated Clearly

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Shipping Charges

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Variety of Shipping Options

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Recent Reviews for Luna & Stella

Showing 1 - 2 of 2

  • Ryan

    Site Experience Feedback

    Jul 17, 2025

    Was a great experience ordering. Easy to find the charms I wanted and made it simple to add to cart and buy.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Les

    Site Experience Feedback

    Jun 27, 2025

    Very easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »