Luna & Stella Reviews - 1 Post-Delivery Reviews - /10

Luna & Stella, founded in 2008 by Suzanne Ellis Wernevi, blends its own contemporary heirlooms with antique and estate pieces. Influenced by the moon and star icons used in Victorian jewelry. Their jewelry has been featured in The New York Times, Vogue, People, Esquire, The Boston Globe, and The Today Show.

Luna & Stella Rating

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Post-Delivery Feedback - 1 Reviews

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Site Experience Feedback - 7 Reviews

Overall Satisfaction:

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Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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