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The Lucky Clover Trading Co. Reviews - 123 Reviews - 9.9/10

Jan 10, 2025
Founded over 30 years ago by Peter and Susan Lam. They offer you the best selection of baskets and displays as they are more than just a company that sells gift baskets.

The Lucky Clover Trading Co. Rating

Rating
Overall Satisfaction9.9 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.8 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.2 /10
On-Time Delivery10.0 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.9out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%80%

Neutral

12%20%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

10.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Lucky Clover Trading Co.

Showing 1 - 20 of 123

Online Shopper

Site Experience Feedback

Dec 29, 2024

Ok

Foolish Baker

Post-Delivery Feedback

Dec 21, 2024

If you are looking for great bannetons at a great price you need to check out Lucky Clover

Daphnekat

Site Experience Feedback

Dec 19, 2024

easy to navigate and low price

goofy

Site Experience Feedback

Dec 12, 2024

We are a coffee shop that sends gift baskets that customers purchase

Long View Floral

Site Experience Feedback

Dec 01, 2024

The product I ordered was something I’ve purchased from this site before. It is perfect for holiday gift baskets. I was excited to see it was on sale, but sad that the stock was very limited. I would have ordered more. I hope this is a product that you continue to carry and that this wasn’t the last of them.

Sunny

Site Experience Feedback

Nov 14, 2024

Was quick to find what I was looking for and easy to order. thank you


Post-Delivery Feedback

Nov 30, 2024

I ordered some small baskets from The Lucky Clover Trading Company for a project I was working on. There were numerous items to choose from that would work and the prices were very reasonable. I ordered and received them within a few days. Nice selection, reasonable prices, easy ordering and quick delivery… everything you would want all in one place! Kat

Online Shopper

Site Experience Feedback

Nov 27, 2024

Fine. Like the sale items x

customer

Site Experience Feedback

Nov 27, 2024

Good today. Poor customer service in the past.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Some of the product I use to buy are no longer available

Davey

Site Experience Feedback

Nov 22, 2024

excellent

Lavendude

Site Experience Feedback

Nov 21, 2024

Your bulk pricing is more than your individual pricing for the baskets I ordered. Why pay an extra $.83 per basket for 12?

Bath American Legion Auxiliary unit 412

Site Experience Feedback

Nov 21, 2024

Everything went fine.

VNA Hospice

Site Experience Feedback

Nov 12, 2024

Would like to see more bulk buying options for baskets. Here at VNA Hospice of NWI we create gift baskets for our patients upon admission to Hospice, so we buy in bulk. A tax-exempt option would be nice for us.

LMLY

Site Experience Feedback

Nov 08, 2024

i like the trays with bamboo handles but was hoping for a larger size

Debbie

Site Experience Feedback

Nov 07, 2024

Good

marie

Site Experience Feedback

Nov 06, 2024

it was easy to order my baskets.

Julie

Site Experience Feedback

Nov 06, 2024

Easy website to navigate and find what we were looking for.

The farm

Site Experience Feedback

Nov 02, 2024

No issues, good experience

Great selection

Site Experience Feedback

Oct 25, 2024

The selection of display boxes was great. I was hoping for more boxes, but they were out of stock. Hopefully more are in stock before Thanksgiving. They are awesome banquet table decorations.


Post-Delivery Feedback

Nov 02, 2024

The customer service was exceptional, the products that were advertised on the website were not all available and no alternatives were available. I would recommend this site because shopping experience, other than not having some of the products that was shown on the site, was excellent and the product came quickly.

Online Shopper

Site Experience Feedback

Oct 31, 2024

Sold out items shouldn’t be offered on the site -