NPHart
Post-Delivery FeedbackOct 1, 2026
I was pleased with what the item looked line online and the price was somewhat reasonable. Ordering was a bit confusing as i had an email for free shipping, but I couldn't figure out how to make that work. The following morning, I received an email stating that my delivery address and billing address were different. I responded by email regarding that issue. Late the following day, I still had not recieved a shipping notice, so I called customer service. I was assured it was taken care of and it would be shipping soon. It didn't ship until 9/24 (ordered on 9/21). Delivery date was reported upon shipping as 9/27. That came and went and the package was finally recieved on 9/30. I was excited to get it on my bed. However, when i opened the package, I was disappointed to discover the colors where not even close to what was shown online, and even further from the colors represented in the catalog that arrived with the bedding. Now, to return it, I have to pay $30. Shipping from there was $12.99. I have to decide if I want to be out a total of $42.99 or chalk it up to a bad experience not to be repeated and use it as a very expensive picnic blanket. I love to "shop local" and support independent businesses rather than use Amazon and I thought I had found a gem. The upside is that the customer service people were very friendly and kind,.