Online Shopper
Post-Delivery FeedbackDec 23, 2025
I ordered the wrong Circa refill. When I called in initiate the return process, the agent was good, but...as opposed to just initiating the return and order of the correct product in a single conversation, he sent me an email of instructions so I could do it myself. That was irritating, but fine. Then I discovered that you created a LINK mobile wallet without my knowledge. There was no indication I would be creating a mobile wallet that would be accessible for a variety of retail sights. NOT OK. As someone who has been part of multiple retail breaches, because no one takes PCI Compliance seriously, I find it completely unacceptable for you to set up wallets for your customers, and then make the statement that my privacy is important to you. Unfortunately, this will likely be my last purchase with Levenger after using your Circa products for the last 15 years. I work in the payments industry for a living. Again, NOT OK.