SMRT
Post-Delivery FeedbackJul 22, 2026
Ultimately, I find your sizing to be incredibly inconsistent… also, I take issue that you still charge a restocking fee per item when 1 or more of a multiple item order was clearly defective (same item in multiple sizes) and had to be returned… it’s not like that cost you anything to do. Also, I actually took the time to call within 15 minutes of placing an order to cancel and item after having accidentally selected it twice, and was sent and charged for said item anyway (I requested the confirmation number for the cancellation over the phone, but it turned out to be the same as the order number).
Personally, the inconsistencies with respect to the heaviness/pull of the elastic seams on your products makes it incredibly difficult to predetermine a size, and I’m tired of having to order each item in 3 sizes just to account for this (sometimes, it’s the exact same product in the same size, but fits completely differently)… honestly, I may as well be shopping at a Khols or outlet mall. I appreciate the various underwire swimwear products you have to offer, but by the time (reorders, returns, etc.) I find what actually fits as it should, I’ve already spent well beyond what I would have a department store at $300 per piece…