Klaiyi Hair Reviews - 1,868 Review - /10
Klaiyi Hair Rating
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Product Availability
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Returns Process
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Recent Reviews for Klaiyi Hair
Showing 1 - 20 of 1,868
Online Shopper
Site Experience Feedback
Mar 23, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yara
Site Experience Feedback
Jun 28, 2024
I was a very easy to order and half off $364 was marvelous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Poo
Site Experience Feedback
May 05, 2024
I have no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Poo
Post-Delivery Feedback
Aug 06, 2024
I love all the hair I brought from yall
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Faye
Site Experience Feedback
Jul 08, 2024
I saw girls with these wigs on Tik tok and wanted to get one, my wig came today and it’s pre-everything. It’s literally perfect and the hair is so soft and full. I’m hype about this install now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suzy
Site Experience Feedback
Jul 08, 2024
Ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Suzy
Post-Delivery Feedback
Jul 25, 2024
The wig is beautiful looks natural. I will definitely be ordering again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Glam Granny
Post-Delivery Feedback
Jul 25, 2024
I placed two separate orders within two weeks. Both wigs were delivered on time and are beautiful! Customer Service replied very quickly on a question I had concerning the second order. I will likely order from KLAIYI in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
K dubb
Post-Delivery Feedback
Jul 24, 2024
There needs to be wig circumference sizes available for every item in the description. Otherwise we the customers are wasting time and resources ordering items that will end up returned because they don't fit
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 27, 2024
Good experiences
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Deb's Impression
Site Experience Feedback
Jul 07, 2024
I am a big fan of Kie (Influencer) and her reviews of your products are how I became familiar with your wigs. This order is my fifth wig from Klaiyi and I have always been impressed with the quality of your human hair products and your pricing. Keep up the good work and you'll have another lifetime customer in me!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Deb's Impression
Post-Delivery Feedback
Jul 20, 2024
I absolutely love the quality of the bye-bye knots, 7 ×5 lace front wigs I purchased. I have already dyed my wig and it has maintained it's quality. I have experienced very little shedding and thinking of buying the same wig again. If I have any criticism, it would be I wish the wig came in a brown or reddish brown. Lastly, you cannot go wrong with this wig!!!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Taetae
Site Experience Feedback
Jul 08, 2024
So far so good
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Taetae
Post-Delivery Feedback
Jul 19, 2024
Great communication, fast response. The item I ordered was out of stock so they offered other options that were in stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Chanice
Site Experience Feedback
Jul 08, 2024
Fast and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chanice
Post-Delivery Feedback
Jul 19, 2024
Haven't yet installed yet. However the hair is nice and silky no smells or odors and true to length.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Takiyah J
Post-Delivery Feedback
Jul 19, 2024
Sadly this wig is too small. I wear normal size wigs, so unfortunately I could not wear this wig properly because it was extremely small. ( there wasn’t any size stated on the site so I assumed that it was normal size) Otherwise I really love the quality of the hair.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Barb
Site Experience Feedback
Jul 08, 2024
Great 👍
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Barb
Post-Delivery Feedback
Jul 18, 2024
Great service
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Donna
Site Experience Feedback
Jul 08, 2024
I love it the layout and everything is easy to find.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
lisa
Post-Delivery Feedback
Jul 15, 2024
l love the look, hair, color l would buy again from Klaiyi for sure
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
First Time Buyet
Site Experience Feedback
Jul 06, 2024
I saw an ad on Facebook and decided to give you guys a try. I tend to order from other reputable companies and I’ve never had an issue with them. It’s a little disheartening when you receive discount codes every five minutes via text and when you go to use them, they are not valid. Please stop sending these codes if they do not pertain to the items in the my cart Or explain better what the discount code can be used for.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jackie
Post-Delivery Feedback
Jul 12, 2024
I look at the hair in the bag it's the perfect color for me I plan to ware on a cruise in December So excited ☺️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Patty
Site Experience Feedback
Jul 06, 2024
Awesome experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patty
Post-Delivery Feedback
Jul 12, 2024
A must purchase....trusted online source.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
cece
Post-Delivery Feedback
Jul 11, 2024
I love this hair ! no shedding at all ! I have wash and worn this wig 4 times and it’s still in good shape
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Peaches at Bmt
Site Experience Feedback
Jun 28, 2024
Love this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peaches at Bmt
Post-Delivery Feedback
Jul 11, 2024
This wig was high quality and just like advertised
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »