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Just Walkers Reviews - 179 Reviews - 8.9/10

Jan 11, 2025
Just Walkers provides premium products throughout the United States for people of all ages looking for the best mobility products for the lowest price. They understand the importance of choosing the perfect walking aid to fit your needs. With this in mind, they offer only the best mobility products, parts, and accessories including detailed information about each product to help you with your decision. They are proud to serve those who seek information and assistance in determining which walking aid works best for you. With a wide assortment of walking aids at affordable prices, they are determined to make your shopping experience worthwhile.

Just Walkers Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.1 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.0 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%95%

Neutral

12%5%

Negative

4%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Just Walkers

Showing 1 - 20 of 179

WalkerDaughter

Site Experience Feedback

Jan 03, 2025

helpful

Lawt

Site Experience Feedback

Dec 23, 2024

Very user-friendly- thanks!


Post-Delivery Feedback

Jan 03, 2025

My daughter and I bought this for our wife and mother re mobility issues. This light walker is perfect! It required no assembly, folds easily, and works perfectly on household surfaces, on our rough driveway, and quite nicely in the lawn. The red color is nice and not institutional. The larger front wheel is excellent for steering and for dealing with irregular surfaces. You have made a great little machine for helping people. Thank you!

Daisy

Site Experience Feedback

Dec 26, 2024

Cup holder arrived on time but not walker. Very upset not delivered as promised

Vas

Site Experience Feedback

Dec 22, 2024

everything was fine

Roland

Post-Delivery Feedback

Dec 20, 2024

had a great experience with Just Walkers and received our product on time and it was just as advertised and looked like on the web site.

Lisa

Site Experience Feedback

Dec 09, 2024

Easy to use. Found a rollator that meets her needs that was not on many other sites.

Red

Site Experience Feedback

Dec 18, 2024

I have had a lot of trouble finding this replacement part. I have tried multiple companies without success. I believe these to be OEM parts

JTS

Site Experience Feedback

Dec 11, 2024

Just Walkers provided the educational information I was looking for and I found Amazon confusing and cluttered

Pop pops ride

Site Experience Feedback

Dec 10, 2024

Easy to find part for rolling walker, seems expensive for just the fork and no wheel included. Better than buying a new piece of equipment though

Online Shopper

Site Experience Feedback

Dec 02, 2024

perchused another rollator from you last year, this one today seems a bit smaller and lighter

Honey

Site Experience Feedback

Nov 16, 2024

Convenient

Online Shopper

Post-Delivery Feedback

Nov 23, 2024

The product that I ordered was the wrong part.

Jiggersing

Post-Delivery Feedback

Nov 20, 2024

The Drive “Winnie” rollator has a poorly designed basket which not only does not protect contents from rain but invites the rain to drench the contents! Were the photo more accurate, I would not have ordered it in the first place. Returning it via FedEx was not only inconvenient but expensive, especially since the original cost of shipping to me will be subtracted from my refund.

totum

Post-Delivery Feedback

Nov 19, 2024

We needed a bolt for my husbands walker which had fallen off. Amazingly between the staff at Just Walkers and the manufacturer we managed to track the number of the bolt. They come in packs of 2 per packet. It was delivered promptly and the bolt is now screwed back in place. From the original request to the delivery it did take a some toowing and froing but worth it!!

Linda

Site Experience Feedback

Nov 18, 2024

Replacement for a part I ordered some months ago. The part failed.

Rosey

Site Experience Feedback

Nov 05, 2024

Always good..I have being buying walkers from you for over 7 years

RedGrannyOne

Site Experience Feedback

Oct 30, 2024

I like that the shipping is included in the price


Post-Delivery Feedback

Nov 17, 2024

I love my ACRE x-wide Ferrari Red rollator❤️ It’s my second ACRE and after buying many metal rollators I finally decided that the carbon fiber rollators are perfect for me.

blu

Site Experience Feedback

Nov 13, 2024

Very easy to order. A high quality product.

Pup

Site Experience Feedback

Nov 12, 2024

Very easy.

Lowpro72

Site Experience Feedback

Nov 10, 2024

Super easy. My sister sent me the link, I ordered the blue walker, used Apple Pay, done..