Just Walkers Reviews - 179 Reviews - 8.9/10
Just Walkers Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
8.9out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 95% |
Neutral | 12% | 5% |
Negative | 4% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Just Walkers
Showing 1 - 20 of 179
WalkerDaughter
Site Experience Feedback
Jan 03, 2025
helpful
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lawt
Site Experience Feedback
Dec 23, 2024
Very user-friendly- thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lawt
Post-Delivery Feedback
Jan 03, 2025
My daughter and I bought this for our wife and mother re mobility issues. This light walker is perfect! It required no assembly, folds easily, and works perfectly on household surfaces, on our rough driveway, and quite nicely in the lawn. The red color is nice and not institutional. The larger front wheel is excellent for steering and for dealing with irregular surfaces. You have made a great little machine for helping people. Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Daisy
Site Experience Feedback
Dec 26, 2024
Cup holder arrived on time but not walker. Very upset not delivered as promised
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Vas
Site Experience Feedback
Dec 22, 2024
everything was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roland
Post-Delivery Feedback
Dec 20, 2024
had a great experience with Just Walkers and received our product on time and it was just as advertised and looked like on the web site.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lisa
Site Experience Feedback
Dec 09, 2024
Easy to use. Found a rollator that meets her needs that was not on many other sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Red
Site Experience Feedback
Dec 18, 2024
I have had a lot of trouble finding this replacement part. I have tried multiple companies without success. I believe these to be OEM parts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
JTS
Site Experience Feedback
Dec 11, 2024
Just Walkers provided the educational information I was looking for and I found Amazon confusing and cluttered
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Pop pops ride
Site Experience Feedback
Dec 10, 2024
Easy to find part for rolling walker, seems expensive for just the fork and no wheel included. Better than buying a new piece of equipment though
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
perchused another rollator from you last year, this one today seems a bit smaller and lighter
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Honey
Site Experience Feedback
Nov 16, 2024
Convenient
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 23, 2024
The product that I ordered was the wrong part.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 5
- Full ratings for this review »
Jiggersing
Post-Delivery Feedback
Nov 20, 2024
The Drive “Winnie” rollator has a poorly designed basket which not only does not protect contents from rain but invites the rain to drench the contents! Were the photo more accurate, I would not have ordered it in the first place. Returning it via FedEx was not only inconvenient but expensive, especially since the original cost of shipping to me will be subtracted from my refund.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
totum
Post-Delivery Feedback
Nov 19, 2024
We needed a bolt for my husbands walker which had fallen off. Amazingly between the staff at Just Walkers and the manufacturer we managed to track the number of the bolt. They come in packs of 2 per packet. It was delivered promptly and the bolt is now screwed back in place. From the original request to the delivery it did take a some toowing and froing but worth it!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Linda
Site Experience Feedback
Nov 18, 2024
Replacement for a part I ordered some months ago. The part failed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosey
Site Experience Feedback
Nov 05, 2024
Always good..I have being buying walkers from you for over 7 years
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
RedGrannyOne
Site Experience Feedback
Oct 30, 2024
I like that the shipping is included in the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RedGrannyOne
Post-Delivery Feedback
Nov 17, 2024
I love my ACRE x-wide Ferrari Red rollator❤️ It’s my second ACRE and after buying many metal rollators I finally decided that the carbon fiber rollators are perfect for me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
blu
Site Experience Feedback
Nov 13, 2024
Very easy to order. A high quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pup
Site Experience Feedback
Nov 12, 2024
Very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lowpro72
Site Experience Feedback
Nov 10, 2024
Super easy. My sister sent me the link, I ordered the blue walker, used Apple Pay, done..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »