Just Our Shoes Reviews - 109 Reviews - 9.3/10
Just Our Shoes Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 8.1 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 71% | 65% |
Neutral | 17% | 26% |
Negative | 12% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Just Our Shoes
Showing 1 - 20 of 109
Voxtrot
Site Experience Feedback
Jan 05, 2025
Hi. I was pleased to find your site and especially pleased you carry La Canadienne boots. I was asked to input my credit card information three times, and each time I had to start over with the transaction. I had also put in the promotion code (take15) as requested for an additional 15 perecent off the sale item. when I confirmed the order, I did not receive the additional discount. Since I made the purchase based on this, I'd like to either receive the discount or cancel the order.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Tay
Site Experience Feedback
Jan 04, 2025
Great, specific customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 22, 2024
This site was great compared to the others. I also liked that I found a promo code thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bonnie
Site Experience Feedback
Dec 12, 2024
It was difficult to check out on your website. The page would not load, would not apply the promotional code (e.g.: comfortcash) until placed repeatedly, would not place item in cart unless tried repeatedly; repeatedly ask for credit card information. Would not work altogether on iPhone - can see the shoes but not buy them. Transaction able to be completed on laptop computer
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Dec 17, 2024
You had my size and website is extremely user friendly. Will be coming back for more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 16, 2024
I thought the experience was very good, but I couldn't apply the EXTRA25 promo code. It may have expired yesterday, but then it should have been removed from the website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nancythecamper
Site Experience Feedback
Nov 29, 2024
Just a very clunky experience. Fonts need to be larger. Pages disapear. Hard to figure out where you are in the checkout process. After using Paypal it doesn't have a confirm purchase page like other websites. Not a good design.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Nancythecamper
Post-Delivery Feedback
Dec 14, 2024
Shoes had obviously been worn.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 10, 2024
Your website is unreliable - my shopping cart was emptied as I tried to add my gift card - several time.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 06, 2024
Like the selection of comfortable shoes and available sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nonami
Site Experience Feedback
Dec 01, 2024
A little glitchy, but my major complaint is that my size wasn’t available for some styles.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2024
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Julian
Site Experience Feedback
Nov 28, 2024
The best price available online. the site is a little bulky and not very nicely designed but functional. The best price is the best price. I will take it. A shipping window of 1-9 days is a bit vague and disappointing. Free shipping is nice but, 2-5 days is standard. If i did not see that they had locations close to my shipping address i would not have ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kit
Site Experience Feedback
Nov 26, 2024
Good experience except that filter for size did not work - created much longer search
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
The checkout is dis-jointed and does not flow well
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beautiful shoes
Site Experience Feedback
Nov 10, 2024
Smooth and accurate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
The website was overall very clear, easy to navigate and provided good information. I had a little difficulty checking out. Steps 4 through 6 seemed to appear out of order I needed to start over
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JulieF
Site Experience Feedback
Nov 03, 2024
I wanted to buy Arche shoes and hoping your store is good. Appreciate the return policy if they don't fit and the discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JulieF
Post-Delivery Feedback
Nov 19, 2024
Love Arche shoes but in just one wearing, the leather is already nicked.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Smg
Site Experience Feedback
Nov 18, 2024
Always great experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbie
Site Experience Feedback
Nov 15, 2024
I think it’s too slow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 24, 2024
Experience was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »