Julia Hair Reviews - 806 Reviews - 7.4/10
Julia Hair Rating
Overall Satisfaction | 7.4 /10 |
---|---|
Would Shop Here Again | 7.5 /10 |
Likelihood to Recommend | 7.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 7.1 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 7.9 /10 |
7.4out of 10
Would Shop Here Again:
7.5out of 10
Likelihood To Recommend:
7.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 79% |
Neutral | 16% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
7.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Julia Hair
Showing 1 - 20 of 806
Agie
Site Experience Feedback
Jan 05, 2025
I didn't receive the first time purchase discount but was happy to see the wig was a lower price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ema
Site Experience Feedback
Jan 04, 2025
I like Julia and really recommend it to people
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Madisonrayne
Site Experience Feedback
Jan 04, 2025
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
I have purchased 2 wigs and just bought 2 more I’m inlove with the quality of the hair and texture
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tangie
Site Experience Feedback
Jan 03, 2025
I was disappointed when my 12/7/24 purchase was on back order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mutar
Post-Delivery Feedback
Jan 03, 2025
Said the color was 1b and it looks brown
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
Precious T
Site Experience Feedback
Dec 19, 2024
Ordering was extremely easy however I wasn’t able to use my gift card for $100, that you gave me so I feel you weren’t being truthful about me being able to use the gift card. So therefore since this happened to me I won’t ever believe you whenever you mention I won a gift card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Precious T
Post-Delivery Feedback
Jan 03, 2025
I’m in LOVE with my purchase and I will advise you to purchase from Julia Hair because she meets my expectations and I’m positive she will meet yours. The quality is good, soft, hardly no shedding and like I said the quality is great. I LOVE JULIA HAIR and I will continue to purchase my wigs from her…….PERIODTTTT 🥰💯‼️The delivery is fast, I received my order within 4 days which made it all worth it 🙏🏾💯‼️. Thank you @juliahair
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chanrl Babe
Site Experience Feedback
Jan 01, 2025
I love the real photos of the hair, the reveiws are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beauty queen
Site Experience Feedback
Dec 31, 2024
This website is great, it was easy to get what I'm looking for just hoping the product quality will be great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Keiva
Post-Delivery Feedback
Dec 31, 2024
I order a 22 inch v-part wig that I planned to add more hair to once I received it. The hair that I wanted to add was 22 inch bundles that I previously bought from Kendra’s Boutique. When it came it seemed shorter than 22 inches so I compared it to my 22 inch bundles and it was a lot shorter so I measured the wig and it was only 18 inches. Because my birthday is in three days I just went ahead and installed it and made the best of it. Also I wish the cap was a lot smaller. This is my fourth wig from Julia and the caps are always too big making my head appear lumpy. Hopefully this is something they can fix. If they can fix the cap size I would definitely order again.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
turtle07
Site Experience Feedback
Dec 31, 2024
Love the website organization! There is a wide range of wigs and customizations to choose from which is a big plus.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 30, 2024
Love the quality of hair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A’Raiyah
Site Experience Feedback
Dec 30, 2024
It was great. Overall amazing quality and great service I got what I paid for and more
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Tk5
Site Experience Feedback
Dec 19, 2024
First time ordering. I will leave a review once I receive my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tk5
Post-Delivery Feedback
Dec 30, 2024
Very fast shipping! I received in 3-4 days. The hair is exactly what I expected for the price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Dec 21, 2024
Website was easy to use and offered good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Katie
Post-Delivery Feedback
Dec 30, 2024
The hair is beautiful and I love the thickness and wave. However, I feel that the wig cap is a little bit big. I am a beginner with wigs and it could be user error, but that’s my only complaint other than that. I really love this unit!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
FoxyTraveler
Site Experience Feedback
Dec 29, 2024
The website was great. However, the change in pricing is what I did not care for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kk
Site Experience Feedback
Dec 29, 2024
Everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bigsherley
Site Experience Feedback
Dec 29, 2024
Everything is always good when ordering from JuliaHair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2024
My experience with my hair through this website has been great. I love the other one I have from it, and I figure out order more in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2024
User friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »