Joy Jewelers Reviews - 894 Reviews - 9.3/10
Joy Jewelers Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 12% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Joy Jewelers
Showing 21 - 40 of 894
Wm
Site Experience Feedback
Nov 29, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mama
Site Experience Feedback
Nov 28, 2024
Was a wonderful experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 28, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frankie
Site Experience Feedback
Nov 28, 2024
Easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
TRC
Site Experience Feedback
Nov 28, 2024
First time purchase, quality and craftsmanship results remain to be seen upon receipt of my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosie
Site Experience Feedback
Oct 19, 2024
Easy and self explanatory to place order on line. Don't like that you don't see how the ring you put together will look like. I was almost not going to order from you because of that, but decided to take a chance. I hope Joy Jewelers don't disappoint me on my daughters graduation ring.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rosie
Post-Delivery Feedback
Nov 27, 2024
I was looking for a graduation ring and found that the ring i order @ Joy Jewelry was the same as the competition, but with out the big$. My daughter loved the ring, at first she was a bit worry because you are not able to see what the ring you design looked like, but she was glad she ordered it from Joy's!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Xtina72
Site Experience Feedback
Nov 19, 2024
I could not find a Georgia Bulldog pendant for my 8 year old grandson's chain. I googled & Joys Jewelers came up. I am very pleased with how easy the website is to browse, the cost of the pendant and that I could pay through Pay Pal. I will definitely recommend and will use this jeweler again, thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
Great and excited about the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Felicia
Site Experience Feedback
Aug 22, 2024
Nice website. Lots to choose from.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Evelyn
Site Experience Feedback
Nov 12, 2024
I found these 14k gold christmas earrings through a google search. I had never heard of the website before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Evelyn
Post-Delivery Feedback
Nov 27, 2024
my gold Christmas tree earrings are gorgeous. they just sparkle when you move around
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
Liked that I could personalize my ring.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief
Site Experience Feedback
Oct 15, 2024
I was very impressed with the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief
Post-Delivery Feedback
Nov 26, 2024
I ordered a Navy ring with my design and I loved it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
rap man
Site Experience Feedback
Nov 20, 2024
Outstanding customer service, easily able to contact by phone. My second transaction, but my first was outstanding. I have just ordered a Christmas gift and will see how that goes. So far, A+ and hope that continues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rap man
Post-Delivery Feedback
Nov 26, 2024
Best customer service ever.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Nov 26, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ola Woods
Site Experience Feedback
Oct 02, 2024
I lost my class ring years ago. I wanted to replace it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ola Woods
Post-Delivery Feedback
Nov 26, 2024
I received my class ring and it is a perfect fit. I didn’t know it was as expensive as it is but I’m keeping it because I like it. I lost my original class ring. I wish I could have had my school name added. But that was not an option. I’m really going to try to keep up with this ring. I don’t wear a lot of jewelry and I tend to take it off when it becomes uncomfortable. I’m 68 and my hands swell. I like the quality of the ring and the look. Justen is the same company that did our class ring back in 1975. I lost my ring after just a few months, or it was stolen I don’t know. That’s why I treasure my new beautiful ring.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
TIGER
Site Experience Feedback
Nov 25, 2024
NOT VERY GOOD!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debpal
Site Experience Feedback
Nov 25, 2024
The website was easy to navigate, and the customer support representative that I spoke to regarding a question was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carlos
Site Experience Feedback
Nov 25, 2024
I was very satisfied with the ordering experience easy to navigate and complete
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crissy
Site Experience Feedback
Nov 25, 2024
Found what I was looking for easily.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Eloy
Site Experience Feedback
Nov 25, 2024
Great quality and options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »