Jo Malone London Customer Reviews

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Jo Malone London Rating

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Post-Delivery Feedback - 0 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

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Site Experience Feedback - 7 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for Jo Malone London

Showing 1 - 7 of 7

Julie
Site Experience Feedback
Apr 2, 2026
Les délais sont un peu lent mais reste dans l'acceptable, merci
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 25, 2026
Bons
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Louisa
Site Experience Feedback
Jan 23, 2026
Everything is clear
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Cel
Site Experience Feedback
Dec 15, 2025
Site intéressant et court
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 15, 2025
J’aime beaucoup Jo Malone pour les fragrances sont exceptionnelles.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Eve
Site Experience Feedback
Dec 14, 2025
Il n'est pas simple de naviguer dans le site. Pourquoi ne pas mettre tous les dérivés des parfums ensemble pour qu'on sache en un coup d'oeil ce qui est disponible. Je voulais un gel douche pour ma fille (cologne Mimosa et cardamome) et je ne voyais pas si ça existait ou pas.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
Jean-Pier
Site Experience Feedback
Dec 3, 2025
Les produits offert sont exceptionnel et d'une excellente qualité, l'odeur dans la maison est agréable, douce et remarquable.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »

Julie
Site Experience Feedback
Apr 2, 2026
Les délais sont un peu lent mais reste dans l'acceptable, merci
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 25, 2026
Bons
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Louisa
Site Experience Feedback
Jan 23, 2026
Everything is clear
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Cel
Site Experience Feedback
Dec 15, 2025
Site intéressant et court
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 15, 2025
J’aime beaucoup Jo Malone pour les fragrances sont exceptionnelles.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Eve
Site Experience Feedback
Dec 14, 2025
Il n'est pas simple de naviguer dans le site. Pourquoi ne pas mettre tous les dérivés des parfums ensemble pour qu'on sache en un coup d'oeil ce qui est disponible. Je voulais un gel douche pour ma fille (cologne Mimosa et cardamome) et je ne voyais pas si ça existait ou pas.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
Jean-Pier
Site Experience Feedback
Dec 3, 2025
Les produits offert sont exceptionnel et d'une excellente qualité, l'odeur dans la maison est agréable, douce et remarquable.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »