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Hourglass Angel Reviews - 167 Reviews - /10

Hourglass Angel is an American apparel company producing and selling waist trainers, shapewear, corsets, and other undergarments by several brands, including its own private label. It was founded by Ruben Soto in 2008 and is headquartered in Illinois.

Hourglass Angel Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

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Prices Relative to Other Online Retailers

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Shipping Charges

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Variety of Shipping Options

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Hourglass Angel

Showing 41 - 60 of 167

Rocco

Site Experience Feedback

May 08, 2024

I like everything


Post-Delivery Feedback

May 21, 2024

I need exchange my waistI need to return the waistband. It was a mistake on the part of the finger that chose a small size. I immediately wanted to call them. They say that the store is closed. They also want me to pay an extra 25 dollars to change them. The shipping is my receipt. It doesn't say that the store was closed permanently.

Debbie

Site Experience Feedback

May 13, 2024

Great all the way

m-swims-28

Site Experience Feedback

May 13, 2024

Looking for the best waist training product to help with my journey to weight loss.

Shell

Site Experience Feedback

Apr 26, 2024

My experience has always been pleasant when dealing with Hourglass Angel 😊I am sad to see they're closing the doors, but I understand the pandemic took a toll in a big way 🙏 😔


Post-Delivery Feedback

May 05, 2024

I was surprised how quickly my order arrived although disappointed even after referencing the size chart the waist trainer was too small and all sales are final. Frustrating, but I suppose enough of a reason to lose weight. I plan on ordering an additional larger size as soon as possible.

Trying2Fit

Site Experience Feedback

Apr 28, 2024

Hourglass always has the best quality of waist trainers. So sad they may be shutting down


Post-Delivery Feedback

May 04, 2024

Great quality waist trainers! They just run extremely small. The sizing chart is not accurate at all! I have now bought 2 waist trainers in the wrong size and can’t send them back. It’s very upsetting.

Online Shopper

Site Experience Feedback

May 02, 2024

I love waist trainers and I had a number of options at hourglass angel. I love the long torso coverage as well

Desi

Site Experience Feedback

Apr 29, 2024

Lovely purchase lovely items. Satisfied!

stacko

Site Experience Feedback

Apr 28, 2024

Easy to shop the site. Sad to see they are closing. No problem finding a waist shaper in my size

Barbell_babe

Site Experience Feedback

Apr 22, 2024

The shape wear is amazing! Not only does it suck you in, the material is outstanding! 10/10 would recommend!!

Wizz

Site Experience Feedback

Apr 08, 2024

All is good. No problems

Kitty

Site Experience Feedback

Apr 17, 2024

Good

Barbiedoll

Site Experience Feedback

Apr 17, 2024

Great browsing experience!

Rere

Site Experience Feedback

Apr 16, 2024

Love it

Ana J

Site Experience Feedback

Apr 14, 2024

I came across your website after looking for non latex waist trainers, which are not widely sought out or produced, so options on other sites are limited. I’m happy I found your non latex products!

Kat

Site Experience Feedback

Apr 10, 2024

Easy experience, im sad to see you guys are going out of business though

meee

Site Experience Feedback

Mar 25, 2024

very easy to order


Post-Delivery Feedback

Apr 07, 2024

Very good quality, was not the right size

Gege

Post-Delivery Feedback

Apr 04, 2024

Works wonderful, gives me the curves I’m looking for.

Angle

Site Experience Feedback

Apr 04, 2024

I had a good experience with hourglass angel I'm buying 4 waist trainers for friends & 1 for myself. I think it's a very good price on them.

Online Shopper

Site Experience Feedback

Mar 31, 2024

Good exeperience

Sagebby

Site Experience Feedback

Mar 08, 2024

The website was easy to navigate however the reviews were leaving me on edge only bc most said the size chart was incorrect compared to the measurements the customers did on themselves & stated the corset runs small.... so I'm just really hoping the size I chose is the correct one because my measurements are accurate, I just hope the corset size I chose will be accurate too because that's money spent out of my own pockets.


Post-Delivery Feedback

Mar 30, 2024

Products are as described. The only thing left me feeling uneasy on my purchase would be the size I selected because I'm the type of person to read the reviews first, since it's so helpful when selecting the correct item & feedback is important to me.. a lot of the reviews stated that the size chart was inaccurate & I was in between sizes forsure but overall I'm happy with my purchase because I selected the correct size for myself through instincts