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Hourglass Angel Reviews - 167 Reviews - /10

Hourglass Angel is an American apparel company producing and selling waist trainers, shapewear, corsets, and other undergarments by several brands, including its own private label. It was founded by Ruben Soto in 2008 and is headquartered in Illinois.

Hourglass Angel Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Hourglass Angel

Showing 1 - 20 of 167

Hopefully I become pretty

Site Experience Feedback

Aug 08, 2024

I haven’t received it, but I have high hopes!


Post-Delivery Feedback

Aug 19, 2024

Ordered this waist trainer and they gave me the complete wrong size!!! Then they say no returns... don't buy here!!

P<3

Site Experience Feedback

Aug 17, 2024

I wish shipping wasn’t so high. Sad to see them go, happy to find a latex core trainer !

Jess

Site Experience Feedback

Aug 16, 2024

Very good and easy to use

Online Shopper

Site Experience Feedback

Aug 15, 2024

Ease of finding what Im looking for. Seems size is an issue for others. This I dealt with on my first order. Great price but saw its closing?

Peaches

Site Experience Feedback

Aug 14, 2024

Great and easy to view

Mochi

Site Experience Feedback

Aug 02, 2024

The whole process went very smoothly. Looking forward for my item to arrive!

Jennifer

Site Experience Feedback

Aug 11, 2024

I enjoy my shopping experience at Hourglass Angel and I’m excited for my waist trainer to arrive. Hopefully is my right size. I ordered it a size larger than my actual size.

Lizz

Site Experience Feedback

Aug 09, 2024

Wouldn’t allow a purchase until I created an account which was inconvienient

Mya

Site Experience Feedback

Aug 09, 2024

It was great

Den

Site Experience Feedback

Jul 17, 2024

Good


Post-Delivery Feedback

Jul 30, 2024

It's good

Gabby

Site Experience Feedback

Jul 12, 2024

The overall interaction is great. I love the pricing and everything. I’m sad that the business is closing.

Brina

Site Experience Feedback

Jul 26, 2024

It was all good

Cat

Site Experience Feedback

Jul 16, 2024

Bought for working out after bbl


Post-Delivery Feedback

Jul 25, 2024

I really liked the faja very good quality

Amazing waist trainer!!

Site Experience Feedback

Jul 11, 2024

It’s the first time in a few years that I have ordered from this website and last waist trainer was amazing


Post-Delivery Feedback

Jul 22, 2024

Love the material, first one lasted me 15 years needed another one

Online Shopper

Site Experience Feedback

Jul 18, 2024

good

Sugar

Site Experience Feedback

Jul 15, 2024

This is my 3rd purchase from your site. I love it and I definitely recommend.

K

Site Experience Feedback

Jul 08, 2024

Great

Lulu

Site Experience Feedback

Jul 05, 2024

Everything was perfect and I loved the price

LuckyLH

Site Experience Feedback

Jun 22, 2024

Normal


Post-Delivery Feedback

Jul 03, 2024

The item I bought was too small and I was not able to reach customer service . I was not able to exchange or return the item because your out of business .

Dante

Site Experience Feedback

Jun 30, 2024

Was easy and item had a clear description