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HeartWell Medical Reviews - 15 Reviews - /10

HeartWell Medical Supplies is a leading national distributor of medical equipment and supplies, physical therapy and rehab supplies, laboratory equipment, mobility equipment, and aids for daily living. They sell both direct-to-consumer and direct-to-business. The mission of HeartWell Medical is to distribute world class products which focus on innovation, functionality, and value to improve the quality of life for patients and caregivers.

HeartWell Medical Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for HeartWell Medical

Showing 1 - 15 of 15

A

Site Experience Feedback

Dec 02, 2024

N

RTP

Site Experience Feedback

Nov 05, 2024

GOOD PRICE FOR EXACTLY WHAT I NEED

Online Shopper

Site Experience Feedback

Aug 21, 2024

Had exactly what I was looking for.

OldGuy

Site Experience Feedback

Aug 14, 2024

It was a little difficult to navigate on my mobile device, but I found what I needed.

Doctimm

Site Experience Feedback

Jul 28, 2024

Excellent experience? I will purchase from them again!

Online Shopper

Site Experience Feedback

Jul 05, 2024

Excellent customer service and very easy online purchase

Pete

Site Experience Feedback

Jun 01, 2024

Paying for a Hoyer lift which had been shipped

Lilly

Site Experience Feedback

May 19, 2024

Good

cy

Site Experience Feedback

Mar 26, 2024

smooth and easy transaction

Online Shopper

Site Experience Feedback

Feb 22, 2024

did not realize the test strips were not included... the shipping time was excessive for the coag machine and now we had to order the test strips separately causing another delay

GIRL

Site Experience Feedback

Feb 21, 2024

GOOD

Annabelle

Site Experience Feedback

Feb 16, 2024

Stated free shipping but shipping charge was added. Perhaps I didn't see any $$ qualifications??

Fabiola

Site Experience Feedback

Feb 10, 2024

Everything seems fine

ollie

Site Experience Feedback

Feb 10, 2024

good website

Jan

Site Experience Feedback

Feb 06, 2024

Shipping is too high for items that will weigh next to nothing. Shame on you for that.