Grate Wall Of Fire Customer Reviews

Grate Wall Of Fire is an active partner in the Bizrate network. Verified buyer ratings and reviews will appear here as they are collected.

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Their U.S. Patented "Wall of Fire" grate increases heat, fireplace efficiency, and eliminates fireplace smoke problems. Their "Wall of Fire" high-efficiency vertical fireplace grate makes smoke-free, self-feeding fires.

Grate Wall Of Fire Rating

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Circle of Excellence

2022 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 44 Reviews

Overall Satisfaction:

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Would Shop Here Again:

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Likelihood To Recommend:

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Site Experience Feedback - 169 Reviews

Overall Satisfaction:

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Would Shop Here Again:

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Likelihood To Recommend:

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Ease of Finding What You Are Looking For

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Clarity of Product Information

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Charges Stated Clearly

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Recent Reviews for Grate Wall Of Fire

Showing 101 - 150 of 213

los
Site Experience Feedback
Dec 14, 2025
Very informative about the products they sell
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nick
Site Experience Feedback
Dec 14, 2025
Easy to access and I wanted high quality items
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
EB - OK
Site Experience Feedback
Dec 14, 2025
I have been shopping for a quality fire log grate for a year, then spring came and it got pushed to side. This morning when I lit a fire I instantly remembered I had found my choice and never completed the purchase. I can't wait to set this monster in our fireplace.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tony
Post-Delivery Feedback
Dec 14, 2025
Overall, it was a very positive experience. The product was delivered very quickly. The grate has made a significant difference with the airflow of the smoke.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gert
Site Experience Feedback
Dec 12, 2025
I hope to receive the grate and enjoy soon
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
JMO
Site Experience Feedback
Dec 12, 2025
Very easy to navigate website!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Wally
Site Experience Feedback
Dec 11, 2025
The grate was demonstrated by a friend who has the product. The web site is very easy to use and the YouTube videos were very informative.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Robear
Site Experience Feedback
Dec 10, 2025
Some idea of shipping time would be helpful.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Tre
Site Experience Feedback
Dec 10, 2025
All good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Fire
Site Experience Feedback
Dec 9, 2025
great
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Mark
Post-Delivery Feedback
Dec 9, 2025
Absolutely love the fireback! its a highquality product and performance exceeds expectations! Thank you Great Wall!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
BJR
Site Experience Feedback
Dec 7, 2025
Very knowledgable and straightforward
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Red
Site Experience Feedback
Dec 6, 2025
All went great!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Coco21
Site Experience Feedback
Dec 6, 2025
The website was very helpful and had many options to choose from. The explicit drawings on how to measure for the correct size was extremely helpful!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jombo
Site Experience Feedback
Dec 5, 2025
Hoping the M6 grate will help with my drafting issues by getting the fire further back and up in the firebox.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Lynda
Site Experience Feedback
Dec 5, 2025
I'm a returning customer. Very pleased with the company so I'm reordering a new grate to replace the old one. I have the fireback protection.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 4, 2025
Overall good experience. Would love more images of grates in fireplaces and possibly size ranges of fireplaces that would make sense for different grates.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Firestarter
Site Experience Feedback
Dec 3, 2025
Easy to read and get what i needed! I look forward to using my grate.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
A guy
Site Experience Feedback
Dec 3, 2025
Have not yet received product, but the purchase process has been good so far.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 3, 2025
Built like a fortress. This is exactly what I needed for my outdoor fireplace.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
G
Site Experience Feedback
Dec 2, 2025
Check out sucks
Overall Rating: 3
Would Shop Here Again: 5
Likelihood To Recommend: 5
Full ratings for this review »
Gregg
Post-Delivery Feedback
Dec 1, 2025
Spectacular products. It's as simple as that.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kyle
Post-Delivery Feedback
Dec 1, 2025
I had a question about sizing, I was able to reach a live person on the phone and they were able to answer my question and also make a reccomendation that improved the function of my set up.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jud
Site Experience Feedback
Nov 30, 2025
Dislike- have to go to menu for anything but the plan small basic. Easy enough to navigate but more headings/ links on home page wouldn’t seem to much for a good deal of enhancement
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 5
Full ratings for this review »
Bill
Site Experience Feedback
Nov 30, 2025
Very helpful. All questions were answered
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JMac
Site Experience Feedback
Nov 30, 2025
I would have liked a more detailed description of the product, but I've been looking for this product for months, and you are the only place that seems to have it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Chico
Post-Delivery Feedback
Nov 30, 2025
This is an awesome product that I immediately put to use.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Marni
Site Experience Feedback
Nov 29, 2025
We have had a Grate Wall of Fire grate and fire back since we built our vacation home 16 years ago and we absolutely LOVE the products! The only reason I am buying additional finials is because 2 were accidentally thrown away when the ashes were cleaned out by a family friend. Thank you for such a fantastic product that keeps us warm and keeps our energy costs low.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
PH
Post-Delivery Feedback
Nov 29, 2025
Excellent product, easy installation and truly helps to project heat into the room!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bob the builder
Site Experience Feedback
Nov 28, 2025
Fantastic
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 28, 2025
No issues. Glad you had recommendations on size and reflector. It gave confidence. Slow shipping is free, but I would like it in 5-6 days not 10 days.
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
CC
Site Experience Feedback
Nov 28, 2025
Your products are of exceptional quality. This is my second purchase from you, and will highly recommend you to others!!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Big poppy
Post-Delivery Feedback
Nov 26, 2025
It was important to me to buy American! Similar foreign made products weighed half of my purchase. Very well made out of heavy gauge steel! Remains to be seen about any heat increase in the room. Overall very satisfied!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Aaliyah
Site Experience Feedback
Nov 25, 2025
The chimney sweep guy told us that our great looked sad so I decided to get a new one for my mother for Christmas!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Todd
Site Experience Feedback
Nov 24, 2025
Simple
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Robert
Post-Delivery Feedback
Nov 24, 2025
Your free delivery is misleading. Once ups has the product they sent me additional charges which I was totally surprised by but paid because I has no choice
Overall Rating: 4
Would Shop Here Again: 4
Likelihood To Recommend: 4
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Erik
Site Experience Feedback
Nov 23, 2025
Great
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Ang
Site Experience Feedback
Nov 23, 2025
Easy to navigate
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tan
Site Experience Feedback
Nov 23, 2025
All the information was readily available to accurately size the fire grate and fireback. Would purchase again.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Gvieira
Site Experience Feedback
Nov 22, 2025
Can’t wait to get mine!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JB FB
Site Experience Feedback
Nov 22, 2025
Good experience. Cost seems high
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
Mcb
Site Experience Feedback
Nov 20, 2025
Nice experience
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
John99
Post-Delivery Feedback
Nov 20, 2025
Just an awesome product. My second purchase from them. Would recommend to everyone.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gregg D.
Site Experience Feedback
Nov 20, 2025
Purchased many things in last several years and love them all
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Scotty
Site Experience Feedback
Nov 19, 2025
Site was helpful, especially videos explaining the product.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
H
Site Experience Feedback
Nov 17, 2025
H
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Al
Site Experience Feedback
Nov 17, 2025
I was recommended Grate Wall by my fireplace tech and it looks amazing!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Chico G
Site Experience Feedback
Nov 17, 2025
It was fine
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Preston
Site Experience Feedback
Nov 16, 2025
Great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Fire guy
Site Experience Feedback
Nov 16, 2025
Great
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »