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Go-Optic Customer Reviews

Go-Optic holds a 8.8/10 overall rating and 169 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Aug 3, 2026
Go-Optic is an online eyewear store. It offers the finest selection of prescription glasses, sunglasses, designer eyewear, and contact lenses sold online. It has collections of Gucci, Prada, Salvatore Ferragamo, Giorgio Armani, Ray-Ban, and Valentino. Plus, action sports brands like Smith, Electric, Carrera, and trendsetting luxury designers like Dita, Fred, Gold & Wood. Enjoy the best vision-correction products such as Essilor, Zeiss, Seiko, and Hoya.

Go-Optic Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 169 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating		Past 3
Months		Past
Month
Positive rating icon

Positive

79%79%
Neutral rating icon

Neutral

9%11%
Negative rating icon

Negative

13%11%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 1,532 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating		Past 3
Months		Past
Month
Positive rating icon

Positive

76%78%
Neutral rating icon

Neutral

17%18%
Negative rating icon

Negative

7%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Go-Optic

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