Online Shopper
Post-Delivery FeedbackSep 13, 2026
My issue is not with the staff at the Allen store...I was in looking for goalie pads. I saw some pads in the store that I looked at online. On GoalieMonkey.com they were listed for $560 but in store they were over $100 more. Because they were Bauer, the store could not do any price override. I had to purchase the item from the website, while in the store. Because it was a Saturday over a holiday weekend, and I lived 1 hour away, I had to pay $14 for shipping for the exact set that was shipped to me on Tuesday from the Allen store. I confirmed because the staff member wrote a smiley face on the label in the store and that was the set I got. I know Bauer doesn't allow discounts, etc. However, if your own web has the price for lower, the store should be allowed to match that in order to eliminate all costs to shipping it, not just my cost but your cost in labor to pack it, etc. While the staff at the store were friendly about it, it would have been nice if maybe a gift card would have been offered to make up the difference that I would have paid. I would have gotten my pads right then, avoided the $14 shipping fee, and MonkeySports would have gotten the additional $100 from me as I would have spent it at some point using the gift card.