FromYouFlowers Reviews - 1,097 Review - 8.5/10
FromYouFlowers Rating
Overall Satisfaction | 8.5 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.5out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FromYouFlowers
Showing 1 - 20 of 1,097
Dani
Site Experience Feedback
Nov 23, 2024
Great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Site Experience Feedback
Nov 23, 2024
I had a difficult time making up my mind. I was surprised at the shipping(delivery) charges. Three(3) separate charges - one for weekend, one for next day, and a third delivery charge.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Flo
Site Experience Feedback
Nov 23, 2024
first time ordering. process was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Nov 19, 2024
i enjoyed your user friendly website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Post-Delivery Feedback
Nov 22, 2024
From you flowers, they are beautiful Arrangements. They had good customer service and delivered on time which was the most important being that our friend was in the hospital and she loved them. So we think from you flowers for a great service. Which of the best describes the Common Jesus Christ man yeah The primary topic of your
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JWS
Site Experience Feedback
Nov 22, 2024
OK Would like delivery cost included in the items real cost.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
pete wreck
Site Experience Feedback
Nov 22, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanabell
Site Experience Feedback
Nov 12, 2024
Very Pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanabell
Post-Delivery Feedback
Nov 22, 2024
It was a very positive one
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lee
Site Experience Feedback
Nov 21, 2024
I've had a little difficulty with the web site, but that could be me. So far every order has been delivered on time and with great compliments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jj
Site Experience Feedback
Nov 21, 2024
amazing so happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Nov 21, 2024
Had some difficulty in being allowed to complete form
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Everything was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
No comment
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Carolyn
Site Experience Feedback
Nov 21, 2024
I wish the delivery fee was presented earlier instead of on the very last page of the order. I went back to see if it was the same as other dates (it was), and I had to click on my back button a few times. It would be smoother if I didn't have to go back several screens to get the information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dee
Site Experience Feedback
Nov 21, 2024
cost ended up $30 more than antisipated
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Dum dum
Site Experience Feedback
Nov 20, 2024
It was ok. Too much time reentering the same information.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Salsa
Site Experience Feedback
Nov 20, 2024
It was an overall quick and easy experience. Its also cost effecient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
I sent flowers Daughter in law for her birthday She loved arrangement bright colors of the flowers plus white pumkin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eliza
Site Experience Feedback
Nov 20, 2024
It was frustrating to use coupon codes, because there isn’t a readily available box on the checkout screen to input the code.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
jane
Site Experience Feedback
Nov 20, 2024
I love what you have to offer, but The cost of delivery and all the extras that you add on, I had to go with the smaller flower, because i couldn't afford any thing higher
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rica
Site Experience Feedback
Nov 20, 2024
Easy and quickly respond what I'm looking for. Good price.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »