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FromYouFlowers Reviews - 1,097 Review - 8.5/10

Nov 25, 2024
Flower delivery is as easy as 1-2-3 with FromYouFlowers.com. Send flowers, plants, gift baskets, and more. They offer same day flower delivery coupled with unmatched customer service.

FromYouFlowers Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.4 /10
Likelihood to Recommend8.2 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.4out of 10


Likelihood To Recommend:

 

8.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for FromYouFlowers

Showing 1 - 20 of 1,097

Dani

Site Experience Feedback

Nov 23, 2024

Great site

Charlie

Site Experience Feedback

Nov 23, 2024

I had a difficult time making up my mind. I was surprised at the shipping(delivery) charges. Three(3) separate charges - one for weekend, one for next day, and a third delivery charge.

Flo

Site Experience Feedback

Nov 23, 2024

first time ordering. process was easy.

None

Site Experience Feedback

Nov 19, 2024

i enjoyed your user friendly website


Post-Delivery Feedback

Nov 22, 2024

From you flowers, they are beautiful Arrangements. They had good customer service and delivered on time which was the most important being that our friend was in the hospital and she loved them. So we think from you flowers for a great service. Which of the best describes the Common Jesus Christ man yeah The primary topic of your

JWS

Site Experience Feedback

Nov 22, 2024

OK Would like delivery cost included in the items real cost.

pete wreck

Site Experience Feedback

Nov 22, 2024

very good

Nanabell

Site Experience Feedback

Nov 12, 2024

Very Pleased


Post-Delivery Feedback

Nov 22, 2024

It was a very positive one

Lee

Site Experience Feedback

Nov 21, 2024

I've had a little difficulty with the web site, but that could be me. So far every order has been delivered on time and with great compliments.

jj

Site Experience Feedback

Nov 21, 2024

amazing so happy

Mitch

Site Experience Feedback

Nov 21, 2024

Had some difficulty in being allowed to complete form

Online Shopper

Site Experience Feedback

Nov 18, 2024

Everything was good.


Post-Delivery Feedback

Nov 21, 2024

No comment

Carolyn

Site Experience Feedback

Nov 21, 2024

I wish the delivery fee was presented earlier instead of on the very last page of the order. I went back to see if it was the same as other dates (it was), and I had to click on my back button a few times. It would be smoother if I didn't have to go back several screens to get the information.

dee

Site Experience Feedback

Nov 21, 2024

cost ended up $30 more than antisipated

Dum dum

Site Experience Feedback

Nov 20, 2024

It was ok. Too much time reentering the same information.

Salsa

Site Experience Feedback

Nov 20, 2024

It was an overall quick and easy experience. Its also cost effecient.

Online Shopper

Site Experience Feedback

Nov 20, 2024

I sent flowers Daughter in law for her birthday She loved arrangement bright colors of the flowers plus white pumkin

Eliza

Site Experience Feedback

Nov 20, 2024

It was frustrating to use coupon codes, because there isn’t a readily available box on the checkout screen to input the code.

jane

Site Experience Feedback

Nov 20, 2024

I love what you have to offer, but The cost of delivery and all the extras that you add on, I had to go with the smaller flower, because i couldn't afford any thing higher

Online Shopper

Site Experience Feedback

Nov 20, 2024

Very Good

Rica

Site Experience Feedback

Nov 20, 2024

Easy and quickly respond what I'm looking for. Good price.