Home > Office Supplies > Fred Lake

Fred Lake Reviews - 30 Reviews - /10

Fred Lake has a huge collection of custom stamps, seals, and embossers. They also offer a wide variety of stamps for all of your business needs.

Fred Lake Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Fred Lake

Showing 1 - 20 of 30

BriarBey

Site Experience Feedback

Jan 05, 2025

I'll find out when the product gets here.

Red

Site Experience Feedback

Dec 10, 2024

I spoke with Carla on the phone and she walked me through the whole process and answered all of my questions. She make my experience simple and easy and she was extremely friendly.


Post-Delivery Feedback

Dec 31, 2024

Dealing with the Fred Lake customer support staff was easy, friendly and very helpful. She walked me through the whole process and made it so easy for me. The customer support person was very patient and answered all my questions and helped me choose which embosser worked best for my organization's needs.

Online Shopper

Site Experience Feedback

Dec 23, 2024

Great people and even better service. I will be telling others of this awesome business!

ADLLC

Site Experience Feedback

Nov 17, 2024

My business recently came upon a need for a corporate seal. After a couple of hours of internet research into corporate seals and vendors of same, I found fredlake.com. This company has a much better selection of embossers, stamps and accessories than most other online store fronts I reviewed. Fred Lake prices are on par or a little better than other online retailers. And the big deal for me, Fred Lake appears to have the only online presence that allows you to fully customize your embossers and self-inking stamps, then provide a proof of the embosser/stamp in PDF file format. My only nitpick thus far, I wish Fred Lake had offered a proof of the desk name plate I also ordered.

SW

Site Experience Feedback

Dec 04, 2024

I had questions about the logo I was using for my custom embosser, and the phone calls and emails I exchanged with Fred Lake were both friendly and helpful! It was these positive interactions that ultimately led me to choose this company. Great customer service!

BGILL

Site Experience Feedback

Dec 02, 2024

Good

Stevie

Site Experience Feedback

Nov 13, 2024

Its hard to read and slow to respond. Does not seem to flow easily I had to look around for next buttons.

Ken

Site Experience Feedback

Nov 10, 2024

Straightforward and clear ordering process.

Dan

Site Experience Feedback

Nov 05, 2024

Fairly easy process to complete!

Tim

Post-Delivery Feedback

Oct 02, 2024

I didn't get any bylaws or board minutes. I am not sure why?

Anthony

Site Experience Feedback

Sep 23, 2024

Nice, easy experience

Jenn

Site Experience Feedback

Sep 17, 2024

Awesome ordering experience. Will order again.


Post-Delivery Feedback

Sep 26, 2024

Easy ordering, came fast and was exactly as expected. Will order again.

TWP

Site Experience Feedback

Sep 06, 2024

easy to use website once I knew what I needed. found the phone number easily and called and talked with Karla and she was a great help.

NCEngineer

Post-Delivery Feedback

Sep 05, 2024

I have in the past and continue to have great experience with ordering from Fred Lake.

EB

Site Experience Feedback

Aug 31, 2024

I have ordered from Fred Lake a dozen of times and always have a positive experience! The staff is helpful and responsive and the turnaround time is fast. I purchase fully custom designs for replacement embossing clips. It is confusing which product to select and I wish there was a way to upload the file when ordering. Overall a great experience and great price though!

Denny

Site Experience Feedback

Aug 28, 2024

very east to customize. Great variety of type-faces.

NP

Post-Delivery Feedback

Aug 23, 2024

Fred Lake offered the product I needed which is specialized. Easy to navigate and purchase.

BabyBea

Site Experience Feedback

Aug 21, 2024

I love it sence many many years, and I like to use it in every event People fell very confortable with it and shows elegance and professionalism

dmedina

Post-Delivery Feedback

Aug 14, 2024

I had a great experience, I had a few questions before making my purchase online. I called the store and they clearly walked me through their website to find a better product that worked for us. I submitted my order and got an email with proof of concept extremely quick. I picked up my order and the lady made sure that everything worked as is should and I was 100% satisfied before leaving. Excellent customer service, time and quality!

gking

Site Experience Feedback

Aug 10, 2024

My original embosser is from you and I looked online (compare) and prefer to reorder from you, although a higher price than some others.